For your convenience, The Ritz-Carlton has provided the following information to help you plan for and enjoy your stay with us.
Climate
The weather in Cleveland varies greatly by season. Generally, daily high temperatures are in the low 80s during the summer and mid 30s during the winter. The Snow Belt, encompassing the area from the east side of Cleveland proper up the Lake Erie shore as far as Buffalo, is known for its consistent high snow totals from late November until the lake freezes each winter.
- Spring: low 38 F (3 C); high 57 F (14 C)
- Summer: low 62 F (17 C); high 81 F (27 C)
- Fall: low 44 F (7 C); high 61 F (16 C)
- Winter: low 19 F (-7 C); high 33 F (0.5 C)
Clothing
- No dress code in any areas of the hotel
- Lightweight layers are recommended for summer months
- Heavyweight clothing with extra layers, winter outerwear and footwear is recommended for winter months
Electricity
- 120 V / 60 Hz
- Type A & B sockets
Currency
- Local currency is US$
- You may change your money or cash travelers checks at banks
- Remember to bring along your passport to help facilitate exchanges
Phone
- The country code is 001, and the city code is 216
- International calls are made by first dialing 011 followed by the country and local numbers. Calls to other states are made by dialing 1, the area code, and the number.
- For local directory assistance, call 411
Tourist Information
- Positively Cleveland, the Convention & Visitors Bureau of Greater Cleveland
(800) 321-1004 / Website
- The hotel’s Concierge is also available for recommendations and assistance with local attractions.
Hours of Work/Business
- Business Hours: typically 8:30 a.m. – 5:00 p.m., Monday – Friday
- Banking Hours : typically 9:00 a.m. – 5:00 p.m., Monday – Friday
- Shopping Hours: typically 9:00 or 10:00 a.m. – 7:00 or 9:00 p.m. on weekdays and Saturdays; 12:00 p.m. – 5:00 or 6:00 p.m. on Sundays
Emergency Phone Number
911
Public Holidays
- New Year's Day: 1/1
- Martin Luther King, Jr. Day: (1/15) observed on the third Monday of January
- Presidents' Day: (2/22) observed on the third Monday of February
- Memorial Day: the last Monday of May
- Independence Day: 7/4
- Labor Day: the first Monday of September
- Columbus Day: (10/12) observed the second Monday of October
- Veteran’s Day: 11/11
- Thanksgiving Day: the fourth Thursday of November
- Christmas Day: 12/25
Tipping
Gratuities for service is customary. A few examples of conventions are:
- Bell staff: $1 per bag for normal sizes, $2 per bag for large or heavy items.
- Parking valets: $2 - $5 for parking and delivery
- Door persons: $2 for summoning a taxi
- Concierges: $10 - $20, depending on the complexity of the service
- Housekeeping: $2 - $5 per night, paid daily or as a sum at checkout
- Restaurant and bar service: 18% - 20% of the total bill
- In-room dining service: $5 minimum or 18 to 20 percent of the total bill
Public Transportation
The Greater Cleveland Regional Transit Authority (RTA) offers a public transportation system, including trains and busses, throughout greater Cleveland. RTA's rail system has three lines, the Red Line, the Blue Line and the Green Line. The Red Line starts at Cleveland Hopkins International Airport and passes through the main terminal at Tower City Center (the building complex that includes The Ritz-Carlton, Cleveland). An RTA walkway extends from Tower City to Quicken Loans Arena (home of the Cleveland Cavaliers). From Tower City, the Windermere line runs south of downtown to University Circle and ends at the Windermere station on Euclid Avenue in East Cleveland. The Blue line goes from Tower City through Cleveland and out Woodland Avenue and Van Aken Boulevard to Warrensville Center Road and Chagrin Boulevard. The Green line goes from Tower City to Shaker Boulevard and Green Road.
The Ritz-Carlton, Cleveland, located within Tower City Center, is conveniently accessed without leaving the building from the Red Line, which travels to Cleveland Hopkins International Airport.
Fare: $1.75
In downtown Cleveland, distinctive new trolley-like busses provide complimentary service within the central business district.
Taxis
Taxis are available at valet entrance to hotel. Estimated fare to/from Cleveland Hopkins International Airport (CLE): $30 each way.
Rates are computed by a meter; however taxicabs may, upon request of passengers, accept fares where the rate is computed on an hourly basis. A 7.5% state tax is added to the fare.
Meter charges are:
$2.80 for the first 1/6 mile or less
$ .40 for each additional ¼ mile or fraction thereof
$ .25 for each one minute or $15.00 per hour for wait time
Limousines
Limousine transportation may be arranged directly with The Ritz-Carlton, Cleveland. Please contact the front desk or concierge for assistance.
Rental Cars
Rental cars may be arranged at The Ritz-Carlton, Cleveland. Please contact the front desk or concierge for assistance.
Cleveland Hopkins International Airport (CLE) has a consolidated rental car facility located off the airport grounds. Shuttle service is available to take all rental car customers from the main terminal to the rental car facility. The shuttle bus ride from the terminal to the rental car facility takes approximately 5 to 7 minutes. The shuttle busses run continuously from 5:00 a.m. until 12:30 a.m., seven days per week, 365 days per year.
Rental car companies represented at CLE include Alamo, Avis, Budget, Dollar,
Enterprise, Hertz, National and Thrifty.
Parking
Valet parking is available at the entrance to The Ritz-Carlton, Cleveland.
Rates: $22 overnight or $10 for the first two hours and $1 for each additional hour
Child-Friendly Attractions
The Cleveland area offers wonderful child-friendly activities, including the Great Lakes Science Center (with an Omnimax theater), Cleveland Metroparks Zoo, West Side Market, boat cruises, and Lolly the Trolley tours.
Outdoor Activities
From boating to golf to hiking, Cleveland offers many opportunities for outdoor recreation. The Cleveland Metroparks provide over 60 miles of paved, all-purpose trails for cycling, walking, running and in-line skating; six golf courses located conveniently throughout the county; thirteen major fishing areas; and tobogganing on two 1,000-foot refrigerated ice chutes. Kayaking, jet skiing and boating is available on areas of Lake Erie and the Cuyahoga River through various private tour companies.
Cleveland Hopkins International Airport (CLE)
12 miles / 15 minutes from hotel
Largest commercial airport in northeast Ohio
Served by 12 airlines with over 300 flights daily
Hub of Continental Airlines
Cleveland Burke Lakefront Airport (BKL)
1.5 miles / 5 minutes from hotel
General aviation airport serving corporate jets and air taxi services