1515 West Third Street, Cleveland, Ohio 44113 USA
Phone:  +1 (216) 623-1300   •  Map & Directions

Hotel Overview

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Hotel Information

Take in the best of downtown Cleveland from one of the most luxurious hotels near Quicken Loans Arena.

The roots of rock and roll are said to have started in Cleveland, and touches of its influence can be found throughout The Ritz-Carlton, Cleveland, from rock memorabilia to specialty cocktails. The only downtown hotel to receive a four-star, four-diamond rating, we offer a desirable location within Tower City Center, an exclusive Club Level, and the following additional features:

  • 206 well-appointed guest rooms and hotel suites with panoramic views of the Cuyahoga River, Lake Erie and downtown Cleveland 
  • Exceptional dining in MUSE and Lobby Lounge 
  • 24-hour fitness center 
  • More than 19,000 square feet of meeting rooms and function space 
  • Indoor access to Tower City Center's shopping, dining and movies, Quicken Loans Arena, Terminal Tower and the Carl B. Stokes Federal Court House 
  • Easy walking access from our downtown hotel to Cleveland attractions such as the Rock and Roll Hall of Fame and Museum, The Warehouse District, Progressive Field, Cleveland Browns Stadium, Horseshoe Casino and the city's business and financial districts. 

  Guest Room Features & Amenities
  Property Features & Amenities
  Business Services
  Hotel Policies
  Fitness Center

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Guest Room Features & Amenities

  • Sumptuous marble baths 
  • Upgraded toiletries 
  • Makeup mirror, hair dryer and scale 
  • Suit, skirt and padded hangers 
  • Generously sized work desk 
  • Wireless Internet access 
  • Multi-line telephone with voicemail 
  • iPod docking station with clock, AM/FM radio and alarm 
  • Fully stocked mini refreshment bar 
  • In-room safe deposit box 
  • Daily housekeeping attention 
  • Complimentary morning newspaper 
  • Complimentary overnight shoeshine 

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Property Features & Amenities

  • Conveniently located in the heart of downtown Cleveland and within walking distance of stadiums, nightlife, shopping, theatre, the casino and the Rock and Roll Hall of Fame + Museum 
  • Attached to Tower City Center's shopping complex 
  • Connected to Quicken Loans Arena and Progressive Field via an indoor walkway 
  • 24-hour business services 
  • 24-hour fitness center 

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Business Services

  • More than 19,910 square feet of meeting and function space 
  • 12 meeting rooms, including three permanent boardrooms 
  • Comprehensive, 24-hour business services offered at our downtown hotel 
  • Wireless Internet access in all guest rooms, meeting rooms and public space 
  • Dedicated, award-winning meetings and special events department 

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Hotel Policies

  • Check-in: 4 p.m. 
  • Check-out: 12 p.m. 
  • Cancellation: Reservations may be cancelled until 11:59 p.m. local time on the day prior to arrival, without penalty. Cancellations made after this time will be subject to a termination fee equal to one night’s guestroom rate plus tax.
  • Additional Items: Rollaways (limit one per guestroom), Refrigerators and Microwaves will be an additional charge of $30/each item per stay.  
  • Pets Policy: Dogs and cats are welcome at our luxury downtown hotel with a Pet Fee of $125 per room, per stay. Dogs must weigh 50 pounds or less and up to two animals are welcome per room. 
  • Massage Services: It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300. 

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Fitness Center

Fitness Center features:

  • Fitness room with cardiovascular equipment including elliptical machine, treadmill and upright bicycle, free weights and flat-screen monitors built into equipment 
  • Steam rooms and saunas 
  • Spacious, comfortable locker room facilities including showers, towel and robe services and deluxe bath essentials 
  • Complimentary water and fruit

Access to fitness room, locker rooms, sauna and steam room is available 24-hours a day with guestroom key.

It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.

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  • Main entrance
  • Restaurants and lounges are accessible
  • Meeting space is accessible
  • Entrance to on-site fitness center
  • Entrance to on-site business center
  • Accessible route to the registration desk
  • Registration desk accessible
  • 32-inch wide opening door
  • Route to accessible guest rooms
The Ritz-Carlton, Cleveland is a Tier 2 property. Learn more or