THE RITZ-CARLTON ORLANDO, GRANDE LAKES

4012 Central Florida Parkway, Orlando, Florida 32837 U.S.A.
Phone:  +1 (407) 206-2400   •  Map & Directions
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Hotel Information



Marvel at the serenity of our Orlando resort

Immerse yourself in the uniquely tranquil surroundings of The Ritz-Carlton Orlando, Grande Lakes, a resort that puts the excitement in Orlando, FL within easy reach, and the quiet beauty of this magical destination even closer. Set within lushly landscaped gardens and bordered by Shingle Creek, this luxury resort provides an ideal opportunity to trade theme park fare for inspired farm-to-table dining, create your own thrill ride with an exhilarating round of golf, or cultivate a new skill with one of our Adventure Experiences. Rejuvenation comes naturally with unique spa treatments focused on your total well-being, or the call of a chaise lounge beneath a shaded poolside cabana. Inspired architecturally by the grand palazzos of Italy, the resort also features:

  • 582 well-appointed guest rooms, including 56 Club Level rooms, 60 Executive Suites, two Presidential Suites and one Royal Suite
  • 11 exceptional dining establishments
  • Recreation activities for kids and teens
  • The Ritz-Carlton Spa, Orlando, Grande Lakes; a 40,000-square-foot spa with 40 treatment rooms, an outdoor lap pool, spa café and full salon
  • Fitness center located in The Ritz-Carlton Spa. Complimentary to registered guests
  • The Ritz-Carlton Golf, Orlando, Grande Lakes; 18-hole Greg Norman-signature golf course featuring the optional Ritz-Carlton Golf Caddie Concierge program
  • Adventure Experiences including Eco-Tours, fishing and bird habitats
  • Easy access to world-famous, family-friendly attractions such as Walt Disney World® Resort (10 miles), SeaWorld® (two miles) and Universal Orlando® Resort (10 miles). Shuttle transportation is available to and from Walt Disney World Resort (drop off and pick-up at Magic Kingdom®), SeaWorld and Universal Orlando Resort. Reservations required 24 hours in advance. Please contact Concierge for details and shuttle schedule. Exclusive for resort registered guests; transportation is included in resort fee.
  • Close proximity to Orlando International Airport (10 miles)

  Guest Room Features & Amenities
  Property Features & Amenities
  Business Services
  Awards and Accolades
  Hotel Policies
  Accessibility

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Guest Room Features & Amenities


  • Private balconies
  • Marble baths with two sinks
  • Separate bathtub and shower
  • Lighted makeup mirror, hair dryer and scale
  • European toiletries
  • Plush terry robes and slippers
  • Computer and fax connections
  • Wireless Internet access and high-speed data port connection
  • Multiline telephones with voice mail in all of our resort guest rooms
  • 37-inch HD LCD television
  • iPod Dock 
  • In-room safe
  • Barrier-free access
  • Twice-daily maid service

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Property Features & Amenities


  • 40,000-square-foot spa with 40 treatment rooms featuring citrus-inspired treatments, private lap pool, wellness center, spa café, and boutique
  • 18-hole Greg Norman-signature golf course featuring the optional Ritz-Carlton Golf Caddie Concierge program
  • Adventure Experiences features a fishing school and private guided Eco-Tours on Shingle Creek, the headwaters to the Florida Everglades
  • 50,000 square feet of flexible indoor meeting space and over 70,000 square feet of outdoor event space with an additional 100,800 square feet of indoor meeting space available at our Florida resort
  • A total of 11 fine dining options available at Grande Lakes Orlando
  • Three pools: resort pool, Spa private lap pool, and lazy river pool at the adjacent JW Marriott hotel
  • Poolside cabanas with personal concierge service
  • Ritz Kids® program offering a variety of supervised activities for children ages 4-12 
  • Three lighted tennis courts 
  • Business center 
  • The Ritz-Carlton Signature Shop featuring logo apparel and a wide array of gift items and sundries

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Business Services


  • Business center
  • Conference concierge
  • Express check-out
  • Airline check-in/boarding pass station

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Awards and Accolades


The Ritz-Carlton Orlando, Grande Lakes

  • Trip Advisor,
    • GreenLeaders, Silver Level, 2014

  • U.S. News & World Report’s Best Hotel Rankings, Gold Badge Winner¬ - "Best Hotels in the USA" Award, 2014 
  • Expedia Insiders’ Select List, 2013 
  • Orlando Date Night Awards “Best In-City Overnight”, 2013, 2014 
  • US News Travel 
    • “Top hotels in Orlando”, #1, 2013 
    • “2013 Best Hotel in the US”, #9 in Florida, 2013 

  • Southwest Orlando Bulletin 
    • “Best Wedding Location Reader’s Choice”, #3, 2013 
    • “Best Local Resort Reader’s Choice”, #1, 2013 

  • Orlando Business Journal, “Best Places to Work in Orlando”, 2013 
  • Cvent, “Top 100 most popular resorts in North America and the Caribbean,” 2013. 
  • Orlando Magazine 
    • “Best Local Resort” Reader’s Choice Ranked #1, 2011, 2013 
    • “Best Local Getaway” Reader’s Choice Ranked #2, 2011 

  • Travel + Leisure magazine 
    • “The World’s Best 500 Hotels” 2013 
    • “America’s Best Lake Hotels”, No. 7, 2012 
    • “The World’s Best Hotels ‘Top 100 U.S. Hotels’”, 2007-2012 

  • Condé Nast Traveler magazine 
    • “Top 40 Resorts in Florida” Reader’s Poll, #9, 2013 
    • “Top 40 Resorts in Florida” Reader’s Poll, #17, 2012 
    • “Top U.S. Mainland Resorts”, 2007-2011 
    • “Best Resort Spas” Reader’s Poll, 2007, 2009-2010 
    • “World’s Best Places to Stay ‘Gold List’”, 2006-2010 

  • The Ritz-Carlton, “Banquet Food Quality ‘Americas, Caribbean and Mexico’” Ranked #1, 2012 
  • Meetings and Conventions magazine 
    • “Gold Key Award” Meeting Planners’ Poll, 2007-2010, 2012 
    • “Gold Tee Award” Golf and Meetings Excellence, 2010 

  • WeddingWire.com, “Bride’s Choice Awards”, 2012 
  • TripAdvisor.com, “Travelers’ Choice The Best Hotels ‘Luxury’”, Ranked #19, 2012 
  • The Ritz-Carlton, “Ease of Event Planning ‘Americas, Caribbean and Mexico’”, Ranked #1 2012 
  • The Knot magazine, “Best of Weddings”, 2010 
  • Medical Meetings magazine, “Merit & Distinction Award for Meeting Service Excellence”, 2010 
  • Hall of Honor, “Alice S. Marriott Award for Community Service” 
  • Hotel Ratings: 
    • AAA: Four Diamond 2004-2014 
    • Forbes Travel Guide: Four Stars 2004-2014


The Ritz-Carlton Orlando Food and Beverage

  • Zagat Survey, “America’s Best Restaurant” NORMAN’s 
  • Orlando Style magazine, “Best Haute Cuisine ‘Reader’s Choice Award’” NORMAN’S, Silver, 2012
  • Open Table
    • “OpenTable Diners’ Choice List” The Vineyard Grill, April 2012
    • “OpenTable Diners’ Choice Award Top 100 Best Restaurants in the U.S.” NORMAN’S, 2012 

  • Florida Trend magazine, “Golden Spoon Award” NORMAN’S, 2012
  • Wine Spectator magazine 
    • “Award of Excellence ‘Wine List’” NORMAN’S, 2011 
    • “Award of Excellence ‘Wine List’” The Vineyard Grill, 2011 

  • Orlando Home & Leisure magazine 
    • “Silver Spoon Award ‘Fine Dining’” Ranked #1 for NORMAN’S, 2011 
    • “Best Brunch” The Vineyard Grill, 2010

  • James Beard Foundation “Award for Culinary Excellence” Chef Norman Van Aken 
  • Food and Beverage Ratings: 
    • AAA: Four Diamond, NORMAN’S 2004-2014


The Ritz-Carlton Spa, Orlando, Grande Lakes


  • Orlando Life, “Best Resort Spa Readers’ Choice”, 2013 
  • Orlando Date Night Awards “Best Spa for Couples”, 2013, 2014 
  • Southwest Orlando Bulletin “Best Day Spa Reader’s Choice”, #3, 2013 
  • Orlando Magazine, “Best Day Spa” Reader’s Choice Ranked #1, 2013 
  • Orlando Weekly, “Best Spa” Reader’s Choice Ranked #1, 2013 
  • Orlando Business Journal, “Best Spa” Reader’s Choice, 2011, 2013 
  • Condé Nast Traveler magazine 
    • “Top 100 Resort Spas in the United States” Ranked #57, 2014
    • “Top 100 Resort Spa- U.S. Mainland” Ranked #24, 2013 
    • “Top 100 Resort Spa- U.S. Mainland” Ranked #15, 2012 
    • “Top 270 Spas in North America, the Caribbean, Hawaii and at Sea” Ranked #15, 2012 
    • “Top 100 Resort Spas in the Country” Ranked #7, 2011 
    • “240 Top Spas” Ranked #3, 2010 
    • “79 Top Spas” Ranked #12, 2009 
    • “Best Resort Spa Facilities”, 2009 
    • ‘Best Resort Spa for Service”, 2009 

  • Orlando Style magazine, “Best Spa for Body & Soul ‘Reader’s Choice Award’” Silver, 2012 
  • TripAdvisor.com, “Top 10 Hotel Spas in the U.S.,” Ranked #2, 2012 
  • Orlando Home & Leisure magazine, “Central Florida’s Best Resort Spa”, 2011 
  • American Spa magazine, “Favorite Spa Treatment Menu” Professional’s Choice Award, 2010 
  • The Ritz-Carlton Spa Ratings: 
    • Mobil Travel Guide: Four Star Rating, 2005-2010 
    • Forbes Travel Guide: Four Star Award, 2011-2012


The Ritz-Carlton Golf Club, Orlando, Grande Lakes


  • International Association of Golf Tour Operators, “Overall winner of the 2013 Sustainability Awards” 
  • GOLF Digest Magazine 
    • “America’s Top 50 Golf Courses for Women, July 2013” 
    • “75 Best Golf Resorts in North America” Ranked #54, 2009 
  • Marriott Golf 
    • “Golf Club of the Year”, 2012 
    • Ranked #1 in Condition of Golf Course, Golfer Satisfaction survey, 2012 
    • Ranked #2 in Overall Golf Experience, Golfer Satisfaction survey, 2012 
  • Golf Course Management Magazine, “Environmental leaders in golf”, National Resort Course Winner, 2012 
  • Meetings and Conventions magazine, “Gold Tee Award”, 2004, 2007-2008, 2010-2011 
  • Condé Nast Traveler magazine, “Top 100 Golf Resorts in North America” Readers’ Poll, 2004-2011 
  • Golf World magazine, “100 Best Golf Shops”, 2006-2010 
  • GOLF Magazine, “Silver Medal Resort”, 2008-2009 
  • Golf for Women magazine, “Top 50 Courses for Women”, 2005-2009

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Hotel Policies


  • Cancellation at our Orlando vacation resort is permitted up to five days prior to arrival
  • Check-In: 3 p.m. / Check-Out: 11 a.m.
  • All guest rooms and public areas are non-smoking; there are designated outdoor smoking areas
  • Resort Amenity Program: $25 USD (+ tax) daily resort fee automatically added to room rate includes: 
    • Unlimited in-room Local and Domestic Long Distance Phone Calls, and High Speed Internet 
    • Driving Range Privileges 
    • Daily Recreation Activities 
    • Shuttle Transportation to SeaWorld, Walt Disney World and Universal Orlando 
    • Two Pool Floats 
    • Ritz Kids (two hours, two children ages 4-12) 

  • Daily self-parking: $19.00 plus tax; daily valet parking and overnight valet parking: $26.00 plus tax.
  • Pets are allowed on property following these specific guidelines
    • Only dogs and cats 25 lbs. or less are permitted
    • There is a limit of one pet per room
    • There is a one time $250 cleaning fee per room
    • Non-service animals are prohibited from the Spa, pool and restaurant areas

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Accessibility


  • Main entrance
  • Restaurants and lounges are accessible
  • Meeting space is accessible
  • Entrance(s) to on-site swimming pool(s)
  • Entrance to on-site spa
  • Entrance to on-site fitness center
  • Entrance to on-site business center
  • Swimming pool(s) with self-operating lift
  • Accessible route to the registration desk
  • Registration desk accessible
  • 32-inch wide opening door
  • Route to accessible guest rooms
The Ritz-Carlton Orlando, Grande Lakes is a Tier 2 property. Learn more or