THE RITZ-CARLTON, TORONTO

181 Wellington Street West, Toronto, Ontario M5V 3G7 Canada
Phone:  +1 (416) 585-2500   •  Map & Directions
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Hotel Information



Experience a life of luxury and bliss at our downtown Toronto hotel

Arrive in the grand foyer of Toronto's multi-awarding winning, 5-Diamond hotel and be immersed in the flavours of Canada. From the iconic maple leafs in the lobby floor to the extensive collection of original artwork, The Ritz-Carlton, Toronto offers hotel guests the quintessential Canadian experience in the heart of downtown.

As Toronto's most centrally located luxury hotel, all 263 elegantly appointed guest rooms and hotel suites feature magnificent views of Canada's most dynamic city from floor to ceiling windows. Along with its legendary service and luxury amenities, the downtown Toronto hotel also features a 23,000 square foot Urban Sanctuary and Spa, the spacious outdoor terrace at DEQ Lounge, signature Ritz-Carlton Club Level service (with complimentary culinary offerings and alcoholic beverages) and the impeccably Canadian dining experience of TOCA restaurant.

Situated in the heart and soul of downtown Toronto, where the city’s performing arts, sports, entertainment and financial districts call home, this distinctive Toronto luxury hotel features:

  • Spa My Blend by Clarins, only the second in the world
  • The largest luxury Ballroom in Toronto with 7,400 square feet, divisible in four sections, accommodating up to 600 guests
  • Individual meeting rooms in Toronto include the Executive Boardroom and the Gallery Room with floor-to-ceiling windows overlooking Wellington Street West and David Pecaut Square
  • Dramatic CN Tower/Lake Ontario, or downtown Toronto skyline views
  • The Ritz-Carlton Club® Level with continuous complimentary culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, alcoholic beverages and sweets)
  • 24-hour fitness centre with Innovative Fitness personal trainers, Stratusphere Yoga Studio, salt water pool and jacuzzi
  • Toronto dining options include, TOCA Restaurant, Ritz Bar and DEQ Terrace & Lounge

Awards & Accolades
  • AAA Five Diamond Rating, 2012 & 2013
  • The Ritz-Carlton, Toronto is ranked as the No. 1 Hotel in Toronto on Travel + Leisure’s 2013 World's Best Business Hotels List
  • The Ritz-Carlton, Toronto has been named one of the 2013 Best Hotels in Canada by U.S. News & World Report.
  • The Ritz-Carlton, Toronto is ranked No. 1 on the Travel + Leisure 2013 World’s Best Awards list of Top Hotel Spas Overall
  • Spa My Blend by Clarins, 2013 Readers' Choice Award by Spafinder Wellness 365™ 
  • Travel + Leisure readers voted The Ritz-Carlton, Toronto among the Top City Hotels in Canada in the Travel + Leisure 2013 World’s Best Awards survey
  • TripAdvisor 2013 Travelers' Choice Award, Top 25 Luxury Hotels in Canada
  • Condé Nast Traveler 2013 Readers’ Choice Award
  • Condé Nast Traveler Gold List 2013, The World's Best Places to Stay
  • Condé Nast Traveler Top Business Hotel in Toronto, 2012
  • Travel + Leisure World's Best Awards, Top City Hotels in Canada, 2012
  • Condé Nast Traveler World's Best Hotels, 2012
  • AAA Four Diamond Rating, TOCA Restaurant, 2012


  Guest Room Features & Amenities
  Property Features & Amenities
  Business Services
  Hotel Policies
  Location
  Accessibility

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Guest Room Features & Amenities


Overlooking Lake Ontario and the downtown Toronto skyline, The Ritz-Carlton, Toronto hotel features 263 luxurious Guest Rooms, including 56 One-Bedroom Corner Suites, four Simcoe Suites, two Wellington Suites one Ritz-Carlton Suite. All Guest rooms are a minimum of 450 square feet and are one of the largest luxury hotel rooms in Toronto.

All of our downtown Toronto hotel rooms and suites feature:
  • 42" LCD Flat Panel HD television with Blu-Ray/DVD Player
  • BOSE Wave® music system with iPod dock
  • Floor to ceiling windows with heated perimeter flooring
  • Large bathroom with Portuguese Estremoz marble stone walls and flooring (heated)
  • Spacious dual vanities with make-up mirror
  • 19" HD television custom designed into vanity mirror
  • Private shower with rain showerhead and handheld shower
  • Deep soaker tub with handheld shower and bath caddy
  • Handcrafted Italian 400 thread count Frette bed linen
  • Rich African Anigre wood millwork
  • High-speed wired and wireless Internet access
  • Two-line speaker phones with private voicemail
  • Twice-daily housekeeping service including nightly second service
  • Fully-stocked honor bar with refrigerator
  • Two Ritz-Carlton signature terry bathrobes
  • Umbrellas
  • Electronic in-room laptop safes
  • Full-size ironing board, iron and slippers
  • 24-hour in-room dining
  • Daily newspaper
  • All guest rooms and suites are smoke free.

The Ritz-Carlton Club® Level

The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This downtown Toronto oasis is often referred to as a hotel within a hotel in a well-appointed, relaxed lounge environment overlooking Lake Ontario. With continuous complimentary culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, alcoholic beverages and sweets), it is the ideal place to conduct business or simply unwind.

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Property Features & Amenities


Meeting Space:
A meeting of the minds that also satisfies the senses. It’s our pleasure.

The Ritz-Carlton, Toronto specialized in pairing the ideal conference rooms with impeccable service to cater to exclusive groups and special events. From board meetings, to product launches or corporate-wide celebrations, our state-of-the-art Toronto meeting rooms and event planning professionals ensure all your events are memorably excellent.

The Ritz-Carlton, Toronto offers:

  • The largest luxury Ballroom in Toronto with 7,400 square feet, divisible in four sections, accommodating up to 600 guests
  • Elegant Wellington room of 3,000 square feet, divisible in four sections
  • Spacious pre-function space with dramatic floor-to-ceiling windows overlooking Metro Hall Park and Roy Thomson Hall
  • Individual meeting rooms in Toronto include the Executive Boardroom and the Gallery Room with floor-to-ceiling windows overlooking Wellington Street West and Metro Hall Park
  • First-class service and impeccable food & beverage presentations
  • Customized menus, including a range of cuisines from all over the world

Spa My Blend by Clarins & Wellness Center:
Spa MyBlend by Clarins at The Ritz-Carlton, Toronto is a revolutionary whole body wellness centre exclusive to North America. Only the second in the world; the first being at Royal Monceau in Paris, The Spa MyBlend by Clarins creates a truly personalized experience by providing a detailed skin analysis and blending a unique product for not only your skin type, but also for your current lifestyle. Jet lagged? Looking to brighten your skin? Firm it up? Unlike any other skin treatment in the world, there is a unique product blend that will meet the needs of your skin as it is right now.

But the personalization doesn't end there. We have Innovative Fitness trainers to personalize your physical health and Stratusphere Yoga Studio to personalize your spiritual health.

Additional Features:

  • Elegant conference rooms for business travel and corporate meetings
  • Valet parking at our downtown hotel
  • 24 hour in-room dining
  • Twice-daily housekeeping service
  • TOCA Restaurant, features Canada’s only Cheese Cave
  • DEQ Terrace & Lounge, including an Outdoor Patio which seats up to 64 people
  • Ritz Bar
  • Multi-lingual staff
  • Overnight laundry and dry cleaning services
  • 24-hour concierge services
  • Over 450 pieces of original Canadian Artwork commissioned specifically for the hotel, including one-of-a-kind blown-glass light fixtures by renown Canadian artist, Jeff Goodman
  • Complimentary House Car service, based upon availability
  • 24-hour Fitness Centre
  • Babysitting services

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Business Services


  • Fully equipped 24-hour business center with high-speed Internet access, color copier, fax and administrative services
  • Conference Concierge
  • On-site audio/visual technician services
  • Shipping and receiving services available at our hotel in downtown Toronto

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Hotel Policies


  • Cancellation must be received by 4 p.m. the day before reserved arrival to avoid a one-night room and tax charge
  • The hotel does not cash checks or accept checks as a form of payment
  • Credit Cards Accepted: American Express, MasterCard, Visa, Discover, Diner’s Club, JTB 
  • Check-in: 3 p.m.
  • Departure: 12 p.m.
  • Overnight valet parking: $48
  • Dining valet parking: $15

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Location


  • The Ritz-Carlton, Toronto hotel is located in the heart of downtown just steps from the bustling financial and performing arts districts.
  • Located across from Roy Thompson Hall and only steps from the Toronto International Film Festival Bell Lightbox.
  • Easily accessible from Pearson International Airport and Billy Bishop Toronto City Airport
  • Within walking distance to the city’s attractions, restaurants and sport venues (Rogers Centre and Air Canada Centre), as well as the Metro Toronto Convention Centre.
  • Close proximity to high-end shopping areas, such as Yorkville
  • The Ritz-Carlton, Toronto is directly connected to the PATH, Toronto's downtown walkway linking 27 kilometers of underground shopping, services, entertainment, as well as St. Andrew subway station

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Accessibility


In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), The Ritz-Carlton, Toronto is committed to working to improve access and opportunities for people with disabilities by identifying, removing and preventing barriers that might interfere with their ability to make full use of our facility.

Should you wish to provide feedback or require further information that is not contained in this document, or require this document in a different format, please contact our Loss Prevention Team at 181 Wellington Street West, Toronto ON M5V 3G7 Phone: (416) 585-2500 Fax: (416) 585-2503.

Customer Service Policy
The Ritz-Carlton, Toronto is a Tier 3 property. Learn more or