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The Ritz-Carlton, Charlotte invites guests on a journey of the senses in the heart of downtown with gelato sweetened by honey from the hotel's two beehives, chocolate-inspired spa treatments, and an eco-conscious design that earned it a LEED® Gold certification. Unique cultural experiences, culinary delights, and shopping sit just a few steps from the luxury NC accommodations, inspiring guests to explore Queen City offerings during their stay. 

  • A lively dining and bar scene
  • The Ritz-Carlton Spa and an indoor pool
  • Over 12,000 square feet of event space
  • The Design Studio, wedding customization
  • A green rooftop with a chef’s garden
  • Contemporary guest rooms and suites

Verified Guest Reviews

Guest Room Features & Amenities

  • 10-foot ceiling and floor-to-ceiling windows with city views
  • 55" or 65" flat screen TVs in each room
  • Enseo in-room entertainment system
  • Bathroom sanctuary with flat-screen TV, plush robes, dual vanities and separate tub and shower
  • 24-hour in-room dining
  • Nespresso gourmet coffee and tea presentations
  • Choice of one king or two queen beds
  • Work desk
  • iPod® docking station
  • BOSE Wave® system with music, advanced electronic/timing, docking station and sleep-sounds module
  • DVD player
  • Daily newspaper
  • Twice-daily housekeeping service

Property Features & Amenities

Meeting space: Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway.

The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte− a true urban retreat in the heart of Downtown Charlotte. The penthouse, bi-level sanctuary includes an indoor Aqua Lounge with swimming pool, whirlpool, salt, spa services including five treatment rooms, relaxation areas, manicure/pedicure studio and fitness center with PRECOR strength and cardio equipment.

Additional Features: 

  • More than 12,000 square feet of meeting and event space
  • Penthouse-level The Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities
  • Four restaurants and bars: The Punch Room, BLT Steak, K Lounge and Bar Cocoa
  • Ritz Kids programming
  • Hidden Wine retail boutique
  • Cocoa Lab cooking classes
  • Complimentary transportation within the I-277 loop
  • 24-hour concierge
  • Bike valet
  • Electric vehicle charging station
  • Multilingual staff

Business Services

  • Full-service business center
  • Copy
  • Fax
  • Network/Internet printing
  • Notary public
  • Post-parcel
  • Office supplies
  • Overnight delivery/pickup
  • Secretarial

Hotel Policies

  • Check-in: 4 p.m.
  • Check-out: 12 p.m.
  • Cancellation within less than 72 hours will be charged the first night’s room and tax unless otherwise stated at the time of reservation
  • The hotel does not cash checks or accept checks as a form of payment
  • Overnight parking: $40
  • Daily parking: $20
  • Complimentary valet parking for BLT Steak and The Ritz-Carlton Spa, Charlotte
  • $10 valet parking for K Lounge, The Punch Room, and Hidden Wine
  • All guest rooms are non-smoking. There will be $250.00 charge per night for smoking in a standard room, $500.00 per night for smoking in a suite, $1,000.00 per night for smoking in the Uptown suite, and $2,000.00 per night for smoking in The Ritz-Carlton suite.


  • Main entrance
  • Registration desk, including pathway
  • Accessible guest rooms with a 32-inch wide opening and accessible route
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Self-operating lifts or sloped entry
  • Service animals allowed for persons with disabilities


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