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At our unique Uptown hotel, rooftop garden beehives create the nectar that sweetens the guest experience, from the honey pecan gelato served in the lobby to honey-based treatments at the penthouse spa. These memorable delights and more reveal themselves at every turn at The Ritz-Carlton, Charlotte, a luxury hotel located near upscale dining, shopping and culture in the heart of the Queen City. Enjoy:

  • More than 12,000 square feet of luxurious hotel meeting and event space
  • The Ritz-Carlton Spa, an expansive well-being center located on the penthouse level 
  • Bar Cocoa dessert boutique, Charlotte's premier chocolate shop
  • Sophisticated décor with a modern art collection featuring regional artists
  • Uptown Charlotte location near dining, shopping and entertainment

Guest Room Features & Amenities

  • 10-foot ceiling and floor-to-ceiling windows with city views
  • 55" or 65" flat screen TVs in each room
  • Enseo in-room entertainment system
  • Bathroom sanctuary with flat-screen TV, plush robes, dual vanities and separate tub and shower
  • 24-hour in-room dining
  • Nespresso gourmet coffee and tea presentations
  • Choice of one king or two queen beds
  • Work desk
  • iPod® docking station
  • BOSE Wave® system with music, advanced electronic/timing, docking station and sleep-sounds module
  • DVD player
  • Daily newspaper
  • Twice-daily housekeeping service

Property Features & Amenities

Meeting space: Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway.

The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte− a true urban retreat in the heart of Downtown Charlotte. The penthouse, bi-level sanctuary includes an indoor Aqua Lounge with swimming pool, whirlpool, salt, spa services including five treatment rooms, relaxation areas, manicure/pedicure studio and fitness center with PRECOR strength and cardio equipment.

Additional Features: 

  • More than 12,000 square feet of meeting and event space
  • Penthouse-level The Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities
  • Four restaurants and bars: The Punch Room, BLT Steak, K Lounge and Bar Cocoa
  • Ritz Kids programming
  • Hidden Wine retail boutique
  • Cocoa Lab cooking classes
  • Complimentary transportation within the I-277 loop
  • 24-hour concierge
  • Bike valet
  • Electric vehicle charging station
  • Multilingual staff

Business Services

  • Full-service business center
  • Copy
  • Fax
  • Network/Internet printing
  • Notary public
  • Post-parcel
  • Office supplies
  • Overnight delivery/pickup
  • Secretarial
  • Access to Travel Lite, Desktop on Demand and Luggage-Less Travel services

Hotel Policies

  • Check-in: 4 p.m.
  • Check-out: 12 p.m.
  • Cancellation within less than 72 hours will be charged the first night’s room and tax unless otherwise stated at the time of reservation
  • The hotel does not cash checks or accept checks as a form of payment
  • Overnight parking: $38 USD
  • Event parking: $18 USD
  • All guest rooms are non-smoking. There will be $250.00 charge per night for smoking in a standard room, $500.00 per night for smoking in a suite, $1,000.00 per night for smoking in the Uptown suite, and $2,000.00 per night for smoking in The Ritz-Carlton suite.


  • Main entrance
  • Registration desk, including pathway
  • Accessible guest rooms with a 32-inch wide opening and accessible route
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Self-operating lifts or sloped entry
  • Service animals allowed for persons with disabilities


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