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Redefining luxury on the magnificent mile.

Inspired by our iconic address that unites city, lake, and sky, our revitalized property introduces a new look and offerings.

Design Inspiration

The overall design takes the iconic nature of the surrounding Chicago scene and fuses it with a contemporary feel, intertwined to create an authentic experience.

The Ritz-Carlton, Chicago design will echo the iconic nature of Water Tower Place it calls home. Celebrating Chicago’s proud heritage of classic modernism, art and innovative industrial history, and intertwined to create an authentic experience.  

Club Lounge

Now offering the only experience of its kind within the city of Chicago, The Ritz-Carlton Club Lounge offers a heightened level of luxury and exclusivity.  Serving as a hotel within a hotel, the intimate and secluded space features five beverage and culinary offerings throughout the day, coupled with the finest personal service to ensure that all your needs are fulfilled.  

Suite Experience

All suites and guest room corridors have been refashioned to deliver what luxury seekers and travelers expect today. The decidedly modern, yet minimalistic, design features upgraded bathrooms with artic glacier white vanities, grey linear stone floors and separate shower and toilet rooms.  

Fitness Center

The new Fitness Center space has been expanded to 2,700 square feet and features top-of-the-line cardio and strength training equipment with motivation views of Navy Pier, Lake Michigan and downtown Chicago . Available beyond the fitness floor is innovation programming tailored to inspired healthy and balanced lifestyles.  

Social Hubs

The hotel introduces Torali, Italian - Steak, a modern Italian steakhouse concept. The contemporary Italian menu highlights handmade pastas, prime and dry-aged meats, seafood and Italian classics with an elevated twist. The adjacent Torali Bar—a warm, inviting space with a copper-clad facade and intimate lounge settees—echoes the locally driven, internationally inspired ethos of Torali with regional and Italian spirits, and innovative signature infusions. Offering a place for the community to “plug in,” The Café serves as a relaxed atmosphere by day,boasting specialty coffee from La Colombe, fresh squeezed juices, gourmet sandwiches, decadent desserts and pastries. By night, The Café transforms into a sophisticated setting to be enjoyed under the glistening skylights.