Welcome to The Ritz-Carlton, Chicago

An iconic address that unites city, lake and sky.

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The Ritz-Carlton, Chicago legacy lives through generations of families, travelers and trailblazers, providing coveted setting to enjoy what matters most. Cherished heritage. Community soul. Landmark service. Midwest sincerity. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.


Rooms and Suites

Trees frame two large skyscrapers
Chicago Lakefront
Chicago, Illinois

Art, architecture and industrial innovation are at the core of Chicago’s story, told beautifully through the experience at The Ritz-Carlton. Set within the Water Tower Place near Lake Michigan, the hotel offers attentive service alongside distinct amenities: a culinary tour of neighborhoods in the exclusive Club Lounge, an expanded fitness center overlooking the skyline and luxury accommodations that offer a taste of Chicago living.

Fine Dining
Downtown Chicago
Social Hubs

Torali Restaurant

The hotel introduces Torali, Italian - Steak, a modern Italian steakhouse concept. The contemporary Italian menu highlights handmade pastas, prime and dry-aged meats, seafood and Italian classics with an elevated twist. The adjacent Torali Bar—a warm, inviting space with a copper-clad facade and intimate lounge settees—echoes the locally driven, internationally inspired ethos of Torali with regional and Italian spirits and innovative signature infusions. Offering a place for the community to “plug in,” The Café serves as a relaxed atmosphere by day, boasting specialty coffee from Starbucks, fresh squeezed juices, gourmet sandwiches, decadent desserts and pastries. By night, The Café transforms into a sophisticated setting to be enjoyed under the glistening skylights.

Ritz Carlton Hotel image

Discover the Windy City

Explore all that Chicago has to offer including iconic attractions, culinary experiences and more, just steps from the hotel.

Redefining Luxury on the Magnificent Mile

Inspired by our iconic address that unites city, lake, and sky, our revitalized property introduces a new look and offerings.

Spa Lobby


The luxury experience at this Chicago hotel extends to its spa, where guests are invited to forget the outside world if only for a few hours. Driven by the experts at Kalma Spas, treatments, including facials and massages, are designed to heal, relax and renew.

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Fitness Center

The Ritz-Carlton, Chicago design will echo the iconic nature of the Water Tower Place it calls home. Celebrating Chicago’s proud heritage of classic modernism, art, and innovative industrial history, and intertwined to create an authentic Chicago experience.

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Carlton Club Membership

The Carlton Club offers members the ultimate neighborhood amenity: access to the beautiful facilities and legendary service of The Ritz-Carlton, Chicago.

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Club Lounge

Now offering the only experience of its kind within the city of Chicago, The Ritz-Carlton Club Lounge offers a heightened level of luxury and exclusivity. Serving as a hotel within a hotel, the intimate and secluded space features five beverage and culinary offerings throughout the day, coupled with the finest personal service to ensure that all your needs are fulfilled.

Lobby Seating Area

Design Inspiration

The Ritz-Carlton, Chicago design will echo the iconic nature of the Water Tower Place it calls home. Celebrating Chicago’s proud heritage of classic modernism, art, and innovative industrial history, and intertwined to cre

Ritz Carlton Hotel image

Hotel Art Collection

The art collection at The Ritz-Carlton, Chicago overall design revels in the city’s heritage of architecture, forward-thinking design and industrial innovation. Chicago’s famed steel skyline and surrounding waters of Lake Michigan are celebrated throughout the spaces. Supporting the visual storytelling, are doses of contemporary and modern design pieces that echo throughout our property’s permanent collection.

Say "I Do" in Downtown Chicago

Begin your legacy at a legendary address. Experience the expertise of our Ladies and Gentlemen, a refined atmosphere and menus to delight the most discerning palates.

Weddings & Celebrations

The wedding experience at The Ritz-Carlton, Chicago is built upon a collection of beautifully redesigned venues, but couples will discover that the services to accompany them are what truly stand out. The Wedding Specialists are dedicated to making your dreams come true, offering guidance and support at every stage of the process.

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Meeting & Events

Inspire your colleagues with a meeting or conference at The Ritz-Carlton, Chicago. Ideally situated in the city's vibrant downtown district, the hotel showcases meeting rooms spread across more than 25,000 sq. ft. and each offers a breathtaking view over Michigan Avenue or the lake. The experienced event planners at the hotel would be delighted to assist you in choosing the appropriate space for your meeting.

The Ritz-Carlton Ballroom Meeting
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The Ritz-Carlton, Chicago

160 East Pearson Street at Water Tower Place, Chicago, Illinois, USA, 60611

Tel: +1 312-266-1000
Distance from Property: 18 Miles
Phone Number: +1 773-838-0600
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Distance from Property: 12 Miles
Phone Number: +1 773-686-2200
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Subway Station

El Train

Chicago - Red Line Stop

Train Station

Journey Into
Inspiring Destinations

Property Details



Fitness Center

Indoor Pool

Turndown Service

Meeting Space

Convenience Store

Dry Cleaning Service


Activities for Kids

Room Service

Wake up Calls

Free Wifi

Service Request

Check-in: 4:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome.

Pet fee required upon check in - pet fee of $250

Non-Refundable Pet Fee Per Stay: $250

Maximum Pet Weight: 25lbs

Maximum Number of Pets in Room: 2

Parking On-Site Parking

Hourly: $25

Daily: $79

Off-Site Parking

Water Tower Chicago Self-Parking .1 Miles


Daily: $79

Electric Car Charging Station
Additional Parking Information

Self parking available in attached garage. Guest can move vehicle with hourly rate applied per each in/out access.

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
English, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 312-266-1000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 54.15 kg per room night

Water Footprint: 1139.22 liters per room night

Environmental Practices

Electric car charging