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Take in the best of downtown Cleveland from one of the most luxurious hotels near Quicken Loans Arena.  

Please note, The Ritz-Carlton, Cleveland will be undergoing a hotel transformation starting July 25, 2016. If you have any questions, please contact Guest Services at (216) 623-1300.

The Ritz-Carlton, Cleveland Fitness Center will be undergoing a transformation through January 2017. During this time, guests will receive complimentary access to a comparable fitness center located in close walking proximity to the hotel.

The roots of rock and roll are said to have started in Cleveland, and touches of its influence can be found throughout The Ritz-Carlton, Cleveland, from rock memorabilia to specialty cocktails. The only downtown hotel to receive a four-star, four-diamond rating, we offer a desirable location within Tower City Center, an exclusive Club Level, and the following additional features:

  • 206 well-appointed guest rooms and hotel suites with panoramic views of the Cuyahoga River, Lake Erie and downtown Cleveland 
  • Exceptional dining in MUSE and Lobby Lounge 
  • Fitness Center access available
  • More than 19,000 square feet of meeting rooms and function space 
  • Indoor access to Tower City Center's shopping, dining and movies, Quicken Loans Arena, Terminal Tower and the Carl B. Stokes Federal Court House 
  • Easy walking access from our downtown hotel to Cleveland attractions such as the Rock and Roll Hall of Fame and Museum, Public Square and the Soldiers' and Sailors' Monument, The Warehouse District, Progressive Field, FirstEnergy Stadium, JACK Cleveland Casino and the city's business and financial districts.
     

Guest Room Features & Amenities

  • Sumptuous marble baths 
  • Upgraded toiletries 
  • Makeup mirror, hair dryer and scale 
  • Suit, skirt and padded hangers 
  • Generously sized work desk 
  • Wireless Internet access 
  • Multi-line telephone with voicemail 
  • iPod docking station with clock, AM/FM radio and alarm 
  • Fully stocked mini refreshment bar 
  • In-room safe deposit box 
  • Daily housekeeping attention 
  • Complimentary morning newspaper 
  • Complimentary overnight shoeshine

Property Features & Amenities

  • Conveniently located in the heart of downtown Cleveland and within walking distance of stadiums, nightlife, shopping, theatre, the casino and the Rock and Roll Hall of Fame + Museum 
  • Attached to Tower City Center's shopping complex 
  • Connected to Quicken Loans Arena and Progressive Field via an indoor walkway 
  • 24-hour business services
  • Complimentary Electric Vehicle charging stations available

Business Services

  • More than 19,910 square feet of meeting and function space 
  • 12 meeting rooms, including three permanent boardrooms 
  • Comprehensive, 24-hour business services offered at our downtown hotel 
  • Wireless Internet access in all guest rooms, meeting rooms and public space 
  • Dedicated, award-winning meetings and special events department

Hotel Policies

  • Check-in: 4 p.m. 
  • Check-out: 12 p.m. 
  • Cancellation: Reservations may be cancelled until 11:59 p.m. local time on the day prior to arrival, without penalty. Cancellations made after this time will be subject to a termination fee equal to one night’s guestroom rate plus tax.
  • Additional Items: Rollaways (limit one per guestroom), Refrigerators and Microwaves will be an additional charge of $30/each item per stay.  
  • Pets Policy: Dogs and cats are welcome at our luxury downtown hotel with a Pet Fee of $125 per room, per stay. Dogs must weigh 50 pounds or less and up to two animals are welcome per room. 
  • Valet Parking: $30 overnight
  • Massage Services: It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.
  • Smoking: The Ritz-Carlton, Cleveland is a nonsmoking hotel. A fee of $250 USD will be assessed for smoking in a guest room.

Fitness Center

  • The Ritz-Carlton, Cleveland Fitness Center will be undergoing a transformation through January 2017. During this time, guests will receive complimentary access to a comparable fitness center located in close walking proximity to the hotel.

It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.


Accessibility

  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities
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