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Take in the best of downtown Cleveland from one of the most luxurious hotels near Quicken Loans Arena.  

Please note, The Ritz-Carlton, Cleveland will be undergoing a hotel transformation starting July 25, 2016. If you have any questions, please contact Guest Relations at (216) 623-1300.

The Ritz-Carlton, Cleveland Fitness Center will be undergoing a state-of-the-art transformation through March 2017. During this time, guests will receive access to a temporary fitness area adjacent to the hotel on the third floor of Tower City. If you have any questions, please contact Guest Relations at (216) 623-1300.

The roots of rock and roll are said to have started in Cleveland, Ohio, and its influence can be found throughout our luxury hotel. From memorabilia to specialty cocktails, we pay tribute to the history of our city and invite guests to explore the charm of our downtown neighborhood, home to the Rock and Roll Hall of Fame and Museum. Located within Cleveland’s Tower City Center, our hotel offers: 

  • 206 well-appointed guest rooms and hotel suites with panoramic views of the Cuyahoga River, Lake Erie and downtown Cleveland 
  • Exceptional dining in MUSE and Lobby Lounge 
  • Fitness Center access available
  • More than 19,000 square feet of meeting rooms and function space 
  • Indoor access to Tower City Center's shopping, dining and movies, Quicken Loans Arena, Terminal Tower and the Carl B. Stokes Federal Court House 
  • Easy walking access from our downtown hotel to Cleveland attractions such as the Rock and Roll Hall of Fame and Museum, Public Square and the Soldiers' and Sailors' Monument, The Warehouse District, Progressive Field, FirstEnergy Stadium, JACK Cleveland Casino and the city's business and financial districts.
     

Guest Room Features & Amenities

  • Sumptuous marble baths 
  • Upgraded toiletries 
  • Makeup mirror, hair dryer and scale 
  • Suit, skirt and padded hangers 
  • Generously sized work desk 
  • Wireless Internet access 
  • Multi-line telephone with voicemail 
  • iPod docking station with clock, AM/FM radio and alarm 
  • Fully stocked mini refreshment bar 
  • In-room safe deposit box 
  • Daily housekeeping attention 
  • Complimentary morning newspaper 
  • Complimentary overnight shoeshine

Property Features & Amenities

  • Contemporary American cuisine at MUSE
  • Signature cocktails at Lobby Lounge on 6
  • Fitness center
  • More than 19,000 square feet of meeting and wedding event space
  • 24-hour business center
  • Complimentary Electric Vehicle charging stations
  • Convenient downtown location within walking distance of Cleveland, Ohio’s popular stadiums, nightlife, shopping and attractions including the casino and Rock and Roll Hall of Fame and Museum 

Business Services

  • More than 19,910 square feet of meeting and function space 
  • 12 meeting rooms, including three permanent boardrooms 
  • Comprehensive, 24-hour business services offered at our downtown hotel 
  • Wireless Internet access in all guest rooms, meeting rooms and public space 
  • Dedicated, award-winning meetings and special events department

Hotel Policies

  • Check-in: 4 p.m. 
  • Check-out: 12 p.m. 
  • Cancellation: Reservations may be cancelled until 11:59 p.m. local time on the day prior to arrival, without penalty. Cancellations made after this time will be subject to a termination fee equal to one night’s guestroom rate plus tax.
  • Additional Items: Rollaways (limit one per guestroom), Refrigerators and Microwaves will be an additional charge of $30/each item per stay.  
  • Pets Policy: Dogs and cats are welcome at our luxury downtown hotel with a Pet Fee of $125 per room, per stay. Dogs must weigh 50 pounds or less and up to two animals are welcome per room. 
  • Valet Parking: $30 overnight
  • Massage Services: It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.
  • Smoking: The Ritz-Carlton, Cleveland is a nonsmoking hotel. A fee of $250 USD will be assessed for smoking in a guest room.

Fitness Center

  • The Ritz-Carlton, Cleveland Fitness Center will be undergoing a transformation through March 2017. During this time, guests will receive access to a temporary fitness area within the hotel. If you have any questions, please contact Guest Services at (216) 623-1300.

It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.


Accessibility

  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities

 

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