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LUXURY RESORT IN ORLANDO

Inspired by the grand palazzos of Italy, The Ritz-Carlton Orlando, Grande Lakes is a true luxury resort which calls America's playground home. Test your skills against the championship-level golf course or rejuvenate with unique herbal treatments at our spa. Extraordinary culinary experiences beckon, including inspired farm-to-table dining. Bask in the Florida sunshine by our lazy river or join one of our Grande Lakes Sports experiences.

  • 582 luxury guest rooms and suites
  • 11 exceptional dining establishments
  • Recreational activities for kids
  • A 40,000-square-foot spa with a salon
  • 24-hour state-of-the-art fitness center
  • 18-hole Greg Norman-designed golf course
  • Grande Lakes Sports experiences
  • Easy access to family-friendly attractions
  • Close proximity to MCO (10 miles)

Verified Guest Reviews


Guest Room Features & Amenities

  • Private balconies
  • Marble baths with two sinks
  • Separate bathtub and shower
  • Lighted makeup mirror, hair dryer and scale
  • European toiletries
  • Plush terry robes and slippers
  • Computer and fax connections
  • Wireless Internet access and high-speed data port connection
  • Multiline telephones with voice mail in all of our resort guest rooms
  • 65-inch HD LCD television
  • iPod Dock 
  • In-room safe
  • Barrier-free access
  • Twice-daily maid service
  • Rollaway beds available (for a fee) only in King bed rooms and some suites. Please contact hotel.

Property Features & Amenities

  • 40,000-square-foot spa with 40 treatment rooms featuring citrus-inspired treatments, private lap pool, wellness center, spa café, and boutique
  • 18-hole Greg Norman-signature golf course featuring the optional Ritz-Carlton Golf Caddie Concierge program
  • Adventure Experiences features a fishing school and private guided Eco-Tours on Shingle Creek, the headwaters to the Florida Everglades
  • 50,000 square feet of flexible indoor meeting space and over 70,000 square feet of outdoor event space with an additional 100,800 square feet of indoor meeting space available at our Florida resort
  • A total of 11 fine dining options available at Grande Lakes Orlando
  • Three pools: resort pool, Spa private lap pool, and lazy river pool at the adjacent JW Marriott hotel
  • Poolside cabanas with personal concierge service
  • Ritz Kids® program offering a variety of supervised activities for children ages 4-12 
  • Three lighted tennis courts 
  • Business center 
  • The Ritz-Carlton Signature Shop featuring logo apparel and a wide array of gift items and sundries

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Notary public
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Overnight delivery/pickup
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Awards and Accolades

The Ritz-Carlton Orlando, Grande Lakes

  • Trip Advisor,
    • Certificate of Excellence Hall of Fame, 2015, 2016
    • GreenLeaders, Silver Level, 2014-2017

  • U.S. News & World Report’s Best Hotel Rankings, Gold Badge Winner
    • Best Hotels in the USA" Award, 2014-2017
  • Expedia Insiders’ Select List, 2013 
  • Orlando Date Night Awards “Best In-City Overnight”, 2013-2015 

  • US News Travel     
    • Top hotels in Orlando - Walt Disney World”, #3, 2017
    • “Top hotels in Orlando”, #1, 2013
    • “2013 Best Hotel in the US”, #9 in Florida, 2013

  • Southwest Orlando Bulletin 
    • “Best Wedding Location Reader’s Choice”, #3, 2013, 2015 
    • “Best Local Resort Reader’s Choice”, #1, 2013, 2015 

  • Orlando Business Journal, “Best Places to Work in Orlando”, 2013 
  • Cvent, “Top 100 most popular resorts in North America and the Caribbean,” 2013-2014. 
  • Orlando Magazine 
    • “Best Local Resort” Reader’s Choice Ranked #1, 2011, 2013

  • Travel + Leisure magazine 
    • “The World’s Best 500 Hotels” 2013 
    • “America’s Best Lake Hotels”, No. 7, 2012 
    • “The World’s Best Hotels ‘Top 100 U.S. Hotels’”, 2007-2012 

  • Condé Nast Traveler magazine 
    • “Best Resorts in Florida”, Readers’ Choice Award, #13, 2014
    • “Top 40 Resorts in Florida” Reader’s Poll, #9, 2013 
    • “Top 40 Resorts in Florida” Reader’s Poll, #17, 2012

     

  • The Ritz-Carlton, “Banquet Food Quality ‘Americas, Caribbean and Mexico’” Ranked #1, 2012 
  • Meetings and Conventions magazine 
    • “Gold Key Award” Meeting Planners’ Poll, 2007 - 2010, 2012

  • WeddingWire.com, “Bride’s Choice Awards”, 2012 
  • TripAdvisor.com, “Travelers’ Choice The Best Hotels ‘Luxury’”, Ranked #19, 2012 
  • The Ritz-Carlton, “Ease of Event Planning ‘Americas, Caribbean and Mexico’”, Ranked #1 2012 
  • Hall of Honor, “Alice S. Marriott Award for Community Service” 
  • Hotel Ratings: 
    • AAA: Four Diamond 2004-2014 
    • Forbes Travel Guide: Four Stars 2004-2014


The Ritz-Carlton Orlando Food and Beverage

  • TripAdvisor Certificate of Excellence for Highball & Harvest, 2017
  • The Daily Meal, “Best Hotel Restaurants From Around the World,” NORMAN’S Ranked #37, 2014
  • Zagat Survey, “America’s Best Restaurant” NORMAN’s 
  • Orlando Style magazine, “Best Haute Cuisine ‘Reader’s Choice Award’” NORMAN’S, Silver, 2012
  • Open Table
    • “OpenTable Diners’ Choice List” The Vineyard Grill, April 2012
    • “OpenTable Diners’ Choice Award Top 100 Best Restaurants in the U.S.” NORMAN’S, 2012 

  • Florida Trend magazine, “Golden Spoon Award” NORMAN’S, 2012
  • James Beard Foundation “Award for Culinary Excellence” Chef Norman Van Aken 
  • Food and Beverage Ratings: 
    • AAA: Four Diamond, NORMAN’S 2004-2014


The Ritz-Carlton Spa, Orlando, Grande Lakes

  • TripAdvisor Certificate of Excellence, 2017
  • USA Today 10Best "Best Hotel Spa" Reader's Choice Award Ranked #1 2016, 2015
  • Orlando Life, “Best Resort Spa Readers’ Choice”, 2013 
  • Orlando Date Night Awards “Best Spa for Couples”, 2013-2015 
  • Southwest Orlando Bulletin “Best Day Spa Reader’s Choice”, #3, 2013 
  • Orlando Magazine, “Best Day Spa” Reader’s Choice Ranked #1, 2013 
  • Orlando Weekly, “Best Spa” Reader’s Choice Ranked #1, 2013 
  • Orlando Business Journal, “Best Spa” Reader’s Choice, 2011, 2013 
  • Condé Nast Traveler magazine 
    • “Top 100 Resort Spas in the United States” Ranked #57, 2014
    • “Top 100 Resort Spa- U.S. Mainland” Ranked #24, 2013 
    • “Top 100 Resort Spa- U.S. Mainland” Ranked #15, 2012 
    • “Top 270 Spas in North America, the Caribbean, Hawaii and at Sea” Ranked #15, 2012

  • Orlando Style magazine, “Best Spa for Body & Soul ‘Reader’s Choice Award’” Silver, 2012 
  • TripAdvisor.com,
    • “Top 10 Hotel Spas in the U.S.,” Ranked #2, 2012
    • Certificate of Excellence, 2015


The Ritz-Carlton Golf Club, Orlando, Grande Lakes

  • TripAdvisor.com, "Certificate of Excellence, 2015
  • International Association of Golf Tour Operators, “Overall winner of the 2013 Sustainability Awards” 
  • GOLF Digest Magazine 
    • “America’s Top 50 Golf Courses for Women, July 2013”

  • Marriott Golf 
    • “Golf Club of the Year”, 2012 
    • Ranked #1 in Condition of Golf Course, Golfer Satisfaction survey, 2012
    • Ranked #2 in Overall Golf Experience, Golfer Satisfaction survey, 2012

  • Golf Course Management Magazine, “Environmental leaders in golf”, National Resort Course Winner, 2012 

Hotel Policies

  • Cancellation at our Orlando vacation resort is permitted up to five days prior to arrival
  • Check-In: 4 p.m. / Check-Out: 11 a.m.
  • All guest rooms and public areas are non-smoking; there are designated outdoor smoking areas
  • Resort Fee: $35 USD (+ tax) daily resort fee automatically added to room rate includes: 
    • Unlimited in-room Local and Domestic Long Distance Phone Calls
    • Driving Range Privileges 
    • Daily Kids Activities
    • Two Pool Floats at the JW Marriott Lazy River Pool
    • Shuttle Transportation to SeaWorld, Walt Disney World and Universal Orlando
    • Ritz Kids (two hours, two children ages 4-12 between the hours of 12 - 5 p.m.)
    • Daily bike rental through Grande Lakes Sports (two mountain bikes for one hour per day, per room)
    • Enhanced High Speed Guest Room Internet
      • $50 print credit towards any Photography Concierge package
    • Valet parking fee: 37 USD daily
    • Pets are allowed on property following these specific guidelines
      • Only dogs and cats 25 lbs. or less are permitted
      • There is a limit of one pet per room
      • There is a one time $250 cleaning fee per room
      • Non-service animals are prohibited from the Spa, pool and restaurant areas

    Accessibility

    • Main entrance
    • Registration desk
    • Accessible guest rooms have a 32 inch wide opening
    • Hotel has on site accessible self-parking
    • Route to accessible guest rooms is accessible
    • Restaurants and lounges
    • Meeting spaces
    • Pool entrances
    • Spa entrance
    • Fitness center entrance
    • Business center entrance
    • Self-operating lifts or sloped entry
    • Pathway to registration desk
    • Service animals allowed for persons with disabilities

     

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