Elevate Your Stay

The Ritz-Carlton Club Experience

The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and the attention to detail that The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.

Upgrade Your Stay to Club

Treat yourself to a memorable stay by booking a room or suite with Club access*, which opens the door to exclusive amenities and services. *Club access requires an upgraded booking at the Club. Marriott Bonvoy Elite Status does not provide complimentary access to Club.
A Private Retreat / A Lavish Retreat

Club Lounge Access

Begin your stay with exclusive access to the Club, located on the 26th floor. Here, our Club Concierge welcomes you with intuitive service, framed by sweeping views of Almaty City and the Alatau Mountains, alongside continuous culinary presentations served throughout the day.

Club Lounge, The Ritz-Carlton, Almaty
At Your Service

Dedicated Concierge

From dining arrangements to tailored excursion recommendations, our dedicated Club Concierge team is committed to elevating every aspect of your stay with thoughtful, personalized service. The team is available daily from 10 a.m. to 10 p.m. to assist with your individual needs.


Enjoy complimentary access to a private meeting room for up to two hours, offering a refined and discreet setting for both business and personal use.

Lobby, reception, panoramic view
In Good Taste

Daily Culinary Presentations

Five times each day, the Club offers complimentary culinary presentations. These include breakfast, served in our main restaurant on the 30th floor, where panoramic city views complement a wide selection of international cuisine. All other presentations — lunch, afternoon tea, hors d’oeuvres, and cordials — are served in the Club. Together, they reflect the destination’s culinary story through locally sourced ingredients, signature dishes, and thoughtfully crafted beverages.

Club Lounge - Culinary Offerings
For Your Convenience

In-Room Amenities

Your Club experience extends seamlessly into your room or suite, where additional amenities are thoughtfully provided for your comfort. Complimentary shoeshine service and pressing of up to two garments ensure you are impeccably prepared for the day ahead or an evening in the city.

 

Each evening, a rotating selection of turndown amenities is carefully curated to enhance your comfort. Upon request, additional amenities such as silk sleep masks and in-room fitness kits are available to further support your well-being.

Bed, desk, TV set, windows with panoramic view