A City at the Foot of the Mountains


Situated within the city’s luxury district and business hub, The Ritz-Carlton, Almaty enjoys enviable access to the city’s best shopping and attractions. The upscale Esentai Mall resides within the same complex as the hotel, while The Botanical Garden, Ascension Cathedral and the amusements of Kok-Tobe are all just minutes away. Almaty also offers a diverse range of outdoor recreation, including hiking, paragliding, horseback riding and even the traditional art of falconry. Additionally, guests will appreciate the hotel’s close proximity to Shymbulak Mountain Resort, whose skiing opportunity is just 30 minutes away.

Feel Completely Rejuvenated With Spa at the Ritz-Carlton, Almaty

Escape the hustle and bustle of the city at the Spa of The Ritz-Carlton, Almaty. ​Succumb to full-body treatments in lavish surroundings at our Hammam. Rejuvenate both your body and mind with personalized treatments, that will be the perfect start to a wellness journey at our hotel.

On-Site Outlets
Ritz Carlton Hotel image


Appointment required.Body scrub Traditional hammam Balinese massage Thai massage Swedish massage Deep tissue massage Hot stone massage Express massage

Phone:   +7 747-3328890
7:00 AM-10:00 PM
Appointment required
Gym equipment, panoramic view towards the mountain

Onsite health club

Fully equipped fitness center with pool and sauna

7:00 AM-10:00 PM
Indoor pool, windows with mountain view


Indoor pool


Explore Almaty’s Landmarks and Attractions

The birthplace of apples, Almaty continues to be the most diverse city of Kazakhstan. Discover upscale shopping at Esentai Mall, located adjacent to the hotel in Esentai Square, and at nearby Dostyk Plaza. Alternatively, you can go skiing at Shymbulak Mountain Resort, located just 20 minutes away.From cultural attractions such as the Central Mosque to winter sports like skiing and ice skating, The Ritz-Carlton, Almaty is just minutes away from places to see.​

Ritz Carlton Hotel image
Ritz Carlton Hotel image

Planning Your Trip

Planning your trip to The Ritz-Carlton, Almaty.

 Exterior of the hotel, modern building, mountains

Ritz Kids

From the moment of arrival, we welcome kids to The Ritz-Carlton, Almaty by encouraging them to explore the sights and sounds of the Almaty family hotel and its environment. Guided by playfulness and a sense of wonder, Ritz Kids delights and engages your children to interact with their surroundings in a fresh and exciting way, while introducing them to the four important pillars of Ritz Kids discovery: Water, Land, Environmental Responsibility and Culture. It’s a formula for success that The Ritz-Carlton, Almaty provides various offers and activities for young guests and their families. We want to surprise them; therefore we just give you some information on what we plan for you.