Welcome to The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty, the luxury hotel in Almaty

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Experience The Ritz-Carlton, Almaty the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.

Rooms and Suites

Each of our 140 spacious rooms and suites is elegantly designed to ensure a truly luxurious and comfortable stay. From the moment our guests step into their rooms, they are enveloped in an atmosphere of refined elegance and sophistication. Breathtaking views of the majestic mountains and the dynamic cityscape of Almaty make for a truly awe-inspiring experience.

Grand Suite

We welcome you to elevate your stay with us by upgrading to one of our luxurious premium suites. Experience the Grand Suite, featuring a dedicated bar area for hosting unforgettable parties, a spacious walk-in closet, a round bathtub with a panoramic view, a well-appointed makeup booth, and complimentary access to our exclusive Club Lounge on the 26th floor.

Room with floor-to-ceiling windows, a king bed with an upholstered headboard and two nightstands, an armchair and bench

The Ritz-Carlton Suite

Located on the hotel's top floor, this expansive suite boasts breathtaking views of the mountains and cityscape from its floor-to-ceiling windows. The suite's elegant décor combines modern design with local influences, creating a refined and inviting ambiance. The spacious living room is furnished with comfortable seating, a dining area, and a separate study area, making it perfect for both relaxation and productivity. The luxurious bedroom features a plush king-sized bed with premium linens, a large wardrobe, and a private balcony with stunning views. The marble bathroom is equally impressive, with a deep soaking tub, a rain shower, and premium bath amenities. As a guest of The Ritz-Carlton Suite, you'll enjoy a range of exclusive amenities, including dedicated butler service, access to the Club Lounge, complimentary airport transfer, and more.

Elevated Almaty Cuisine
Fine Dining

Boldly inventive and extraordinarily elegant, the restaurant offerings at The Ritz-Carlton, Almaty are designed to please every palate.

Vista Restaurant

Nestled on the 30th floor of The Ritz-Carlton, Almaty, Vista Restaurant beckons you to indulge in a culinary journey like no other. Elevate your mornings with our exquisite breakfast offerings, which feature international buffets infused with authentic Kazakh influences. As the sun sets, the restaurant transforms into a sophisticated Italian culinary destination, where our a la carte dinner menu boasts an impressive selection of mouthwatering dishes.

Vista Restaurant

Sky Lounge and Bar

Serving a breath-taking view of the city from the 30th floor, this elegant bar offers a relaxed setting for light meals, cocktails and an impressive selection of whiskies.

Sky Lounge

Tea Ceremony

Experience the timeless charm of our evening tea ritual at The Ritz-Carlton, Almaty, a treasured tradition that takes place in our elegant lobby on the 30th floor. As you marvel at the stunning views of the city, our skilled servers will present you with a warm pot of traditional Kazakh tea - a black tea infused with milk, brewed to perfection with the finest locally sourced ingredients. Savor the delicate flavors of the tea, paired with delectable sweet and savory treats, as you unwind and enjoy the tranquil ambiance of our lobby. Our evening tea ritual at The Ritz-Carlton, Almaty is the perfect way to relax and indulge after a busy day of exploring the city.

Afternoon Tea
SEVEN Bar & Restaurant
SEVEN Bar & Restaurant

Almaty, Kazakhstan

Almaty is the business and cultural center of Kazakhstan and a city that has long appealed to those of a nomadic nature. With sumptuous accommodation, superior service and a prime location in the city center, The Ritz-Carlton, Almaty offers a luxury hotel experience that stirs every sense. Alight from the sky elevator into the 30th floor lobby and receive a splendid welcome, accentuated by the awe-inspiring views that surround you.


Our luxurious sanctuary offers a range of indulgent treatments, including massages, facials, and body therapies, all designed to soothe the senses and uplift the spirit. Our highly trained therapists use the finest products and techniques to ensure a truly unforgettable spa experience. Immerse yourself in the tranquil ambiance of our spa, complete with an indoor pool, sauna, and steam room, and let the stress of the day melt away. Come and experience the ultimate pampering at The Ritz-Carlton, Almaty Spa.

Host Your Next Event in Almaty

Discover the perfect space for your next event at The Ritz-Carlton, Almaty. Our second floor features four versatile meeting rooms, two of which are bathed in natural daylight, creating an invigorating atmosphere for productive sessions. All of our meeting rooms come fully equipped with everything you need for a seamless and successful event. Our state-of-the-art AV equipment is available upon request, allowing you to create the perfect presentation. Before your event begins, enjoy our elegant pre-function area, ideal for networking or a quick break between sessions.

Altitude Meeting Room - Theather Setup

Meetings & Events

Business meetings are truly productive occasions at The Ritz-Carlton, Almaty. The hotel is located within the Esentai Tower, the highest building in the city, and features several versatile venues to suit a variety of different events.

Ritz Carlton Hotel image

Plan Your Fairytale Wedding

The Ritz-Carlton, Almaty would be delighted to host your wedding celebration. Boasting an incomparable location in the heart of the city, the hotel offers a stunningly appointed ballroom venue with Art Deco inspired design and glittering crystal chandeliers. Toast to love on the outdoor terrace, with the rocky peaks of the Alatau Mountains as your backdrop, before sitting down to a wedding feast that has been carefully prepared by our talented chefs. Whether you prefer an intimate gathering or a grander occasion, the experienced planning staff at the hotel are on hand to oversee every detail, from venue décor to delicious catering.

Discover Kazakhstan
Romantic Getaway

The Ritz-Carlton, Almaty enlivens the senses: pamper your loved one and enjoy together an exceptional romantic getaway.

Area and Activities

Situated within the city’s luxury district and business hub, The Ritz-Carlton, Almaty enjoys enviable access to the city’s best shopping and attractions. The upscale Esentai Mall resides within the same complex as the hotel, while The Botanical Garden, Ascension Cathedral and the amusements of Kok-Tobe are all just minutes away. Almaty also offers a diverse range of outdoor recreation, including hiking, paragliding, horseback riding and even the traditional art of falconry. Additionally, guests will appreciate the hotel’s close proximity to Shymbulak Mountain Resort, whose skiing opportunity is just 20 minutes away.

A Captivating Blend of Ancient Culture and Contemporary Style

Beautifully designed and impeccably located, The Ritz-Carlton, Almaty effortlessly combines the enduring culture of an ancient Silk Road city with a modern sensibility, befitting the dynamic urban center in which it is situated. After a day spent skiing in the nearby mountains or exploring the city's gardens, guests at this 5-star hotel can reflect upon their time in Kazakhstan from the unique perspective of Central Asia's highest vantage point.

Best transportation experience
Let us help ensure an easy start your stay in the City of Apples. With the assistance of our expert greeting service, your Almaty experience will begin as soon as you step off the plane or train. Let us simplify your arrival with a greeting service and transfer from the airport or train station to t


The Ritz-Carlton, Almaty

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 050040

Tel: +7 727-3328888
Distance from Property: 25 KM
Phone Number: +7 727-2703333
Learn More
Airport Shuttle 〒40000
Alternate Airport Transportation

Eco taxi


Private Car Service

Limousine/Van Service


Bus Station

Esentai Mall Bus Stop

Journey Into
Inspiring Destinations

What To Expect

We Are Delighted To Welcome You

Property Details



Fitness Center

Indoor Pool

Hot Tub

Daily Housekeeping

Turndown Service

Meeting Space

Convenience Store

Dry Cleaning Service


Room Service

Wake up Calls

Free Wifi

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

Pets 10 kg or less allowed with cleaning fee of KZT 45000 + VAT per day

Maximum Pet Weight: 10kgs

Maximum Number of Pets in Room: 1

Parking Complimentary On-Site Parking
Off-Site Parking

Essentai Mall .1 KM


PerStay: 〒2000

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Russian, Kazakh, French, Turkish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 727-3328888

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Carbon Footprint: 145.74 kg per room night

Water Footprint: 1589.49 liters per room night

Environmental Practices

Guest Room Recycling