Welcome to The Ritz-Carlton, Almaty
The Ritz-Carlton, Almaty, the luxury hotel in Almaty
Experience The Ritz-Carlton, Almaty the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.
Rooms and Suites
Each of our 140 spacious rooms and suites is elegantly designed to ensure a truly luxurious and comfortable stay. From the moment our guests step into their rooms, they are enveloped in an atmosphere of refined elegance and sophistication. Breathtaking views of the majestic mountains and the dynamic cityscape of Almaty make for a truly awe-inspiring experience.
Grand Suite
We welcome you to elevate your stay with us by upgrading to one of our luxurious premium suites. Experience the Grand Suite, featuring a dedicated bar area for hosting unforgettable parties, a spacious walk-in closet, a round bathtub with a panoramic view, a well-appointed makeup booth, and complimentary access to our exclusive Club Lounge on the 26th floor.
The Ritz-Carlton Suite
Located on the hotel's top floor, this expansive suite boasts breathtaking views of the mountains and cityscape from its floor-to-ceiling windows. The suite's elegant décor combines modern design with local influences, creating a refined and inviting ambiance. The spacious living room is furnished with comfortable seating, a dining area, and a separate study area, making it perfect for both relaxation and productivity. The luxurious bedroom features a plush king-sized bed with premium linens, a large wardrobe, and a private balcony with stunning views. The marble bathroom is equally impressive, with a deep soaking tub, a rain shower, and premium bath amenities. As a guest of The Ritz-Carlton Suite, you'll enjoy a range of exclusive amenities, including dedicated butler service, access to the Club Lounge, complimentary airport transfer, & more. Whether you're traveling for business or pleasure, The Ritz-Carlton Suite offers a truly unforgettable experience of luxury and comfort.
Fine Dining
Boldly inventive and extraordinarily elegant, the restaurant offerings at The Ritz-Carlton, Almaty are designed to please every palate.
Learn MoreSeven Restaurant and Bar
Immerse yourself in the delectable French-inspired cuisine, savor the freshest sushi, and sip on the most innovative mixology creations. Indulge in a sumptuous fine dining experience at SEVEN Restaurant & Bar, located on the 28th floor of The Ritz-Carlton, Almaty.



Vista Restaurant
Nestled on the 30th floor of The Ritz-Carlton, Almaty, Vista Restaurant beckons you to indulge in a culinary journey like no other. Elevate your mornings with our exquisite breakfast offerings, which feature international buffets infused with authentic Kazakh influences. As the sun sets, the restaurant transforms into a sophisticated Italian culinary destination, where our a la carte dinner menu boasts an impressive selection of mouthwatering dishes.

Sky Lounge and Bar
Serving a breath-taking view of the city from the 30th floor, this elegant bar offers a relaxed setting for light meals, cocktails and an impressive selection of whiskies.

Tea Ceremony
Experience the timeless charm of our evening tea ritual at The Ritz-Carlton, Almaty, a treasured tradition that takes place in our elegant lobby on the 30th floor. As you marvel at the stunning views of the city, our skilled servers will present you with a warm pot of traditional Kazakh tea - a black tea infused with milk, brewed to perfection with the finest locally sourced ingredients. Savor the delicate flavors of the tea, paired with delectable sweet and savory treats, as you unwind and enjoy the tranquil ambiance of our lobby. Our evening tea ritual at The Ritz-Carlton, Almaty is the perfect way to relax and indulge after a busy day of exploring the city.

Almaty, Kazakhstan
Almaty is the business and cultural center of Kazakhstan and a city that has long appealed to those of a nomadic nature. With sumptuous accommodation, superior service and a prime location in the city center, The Ritz-Carlton, Almaty offers a luxury hotel experience that stirs every sense. Alight from the sky elevator into the 30th floor lobby and receive a splendid welcome, accentuated by the awe-inspiring views that surround you.
Learn MoreMeetings
Discover the perfect space for your next event at The Ritz-Carlton, Almaty. Our second floor features four versatile meeting rooms, two of which are bathed in natural daylight, creating an invigorating atmosphere for productive sessions. All of our meeting rooms come fully equipped with everything you need for a seamless and successful event. Our state-of-the-art AV equipment is available upon request, allowing you to create the perfect presentation. Before your event begins, enjoy our elegant pre-function area, ideal for networking or a quick break between sessions.

The Ritz-Carlton, Almaty enlivens the senses: pamper your loved one and enjoy together an exceptional romantic getaway.
Meetings & Events
Business meetings are truly productive occasions at The Ritz-Carlton, Almaty. The hotel is located within the Esentai Tower, the highest building in the city, and features several versatile venues to suit a variety of different events.
Plan Your Fairytale Wedding
The Ritz-Carlton, Almaty would be delighted to host your wedding celebration. Boasting an incomparable location in the heart of the city, the hotel offers a stunningly appointed ballroom venue with Art Deco inspired design and glittering crystal chandeliers. Toast to love on the outdoor terrace, with the rocky peaks of the Alatau Mountains as your backdrop, before sitting down to a wedding feast that has been carefully prepared by our talented chefs. Whether you prefer an intimate gathering or a grander occasion, the experienced planning staff at the hotel are on hand to oversee every detail, from venue décor to delicious catering.
Learn MoreArea & Activity
Situated within the city’s luxury district and business hub, The Ritz-Carlton, Almaty enjoys enviable access to the city’s best shopping and attractions. The upscale Esentai Mall resides within the same complex as the hotel, while The Botanical Garden, Ascension Cathedral and the amusements of Kok-Tobe are all just minutes away. Almaty also offers a diverse range of outdoor recreation, including hiking, paragliding, horseback riding and even the traditional art of falconry. Additionally, guests will appreciate the hotel’s close proximity to Shymbulak Mountain Resort, whose skiing opportunity is just 20 minutes away.
GETTING HERE
The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 050040
Eco taxi
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
Esentai Mall Bus Stop
What To Expect
We Are Delighted To Welcome You
Property Details
Daily Housekeeping
Turndown Service
Convenience Store
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Free Wifi
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Smoke Free Property
Pets Welcome.
Pets 10 kg or less allowed with cleaning fee of KZT 45000 + VAT per day
Maximum Pet Weight: 10kgs
Maximum Number of Pets in Room: 1
Essentai Mall .1 KM
PerStay: 〒2000
Accepts: Cash, Credit Cards
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Russian, Kazakh, French, Turkish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 727-3328888
Property has elevators
Service Animals are Welcome
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Carbon Footprint: 145.74 kg per room night
Water Footprint: 1589.49 liters per room night
Guest Room Recycling