Welcome to The Ritz-Carlton, Almaty
Let Us Stay With You
We create such an exceptional experience that the memories stay with you long after your stay with us. Explore the magnificence of the Alatau Mountains, embark on thrilling hiking trails, or immerse yourself in the heritage of the city. The Ritz-Carlton, Almaty is a place you can return to whenever you like, simply by closing your eyes.
Rooms and Suites
Our rooms and suites are elegantly designed to ensure a splendid and pleasant stay. From the moment our guests step into their rooms, they are immersed into the atmosphere of refined elegance and sophistication. Breathtaking views of the mountains and the dynamic cityscape of Almaty lay ground for a unique and inspiring experience.
Make your stay exceptional.
Based in the principles of care, trust and service, the hotel's concierges strive to provide personalised recommendations upon each guest's request.
Discover the history of Almaty and its sights with us!
Contact details: rc.alarz.concierge@ritzcarlton.com
GETTING HERE
The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 050040
Eco taxi
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
Esentai Mall Bus Stop
Where Modernity Meets Wonders of the Silk Road
Our 30th-floor check-in area is designed to provide a seamless and exceptional experience. A cozy lounge area awaits, where you can relax and unwind while Ladies and Gentlemen take care of the check-in procedures. Enjoy a cup of special recipe Apple tea as a gesture of Kazakh hospitality and admire the breathtaking panoramic views. Take the opportunity to try local Aport apples, which are the main symbol of Almaty city and learn about the exclusive amenities and services available to guests. At The Ritz-Carlton, Almaty, we strive to familiarise our guests with kazakh traditions and culture. That is why we offer a unique ceremonial serving of Kazakh national sweets and tea in the lobby on the 30th floor, daily from 18:30 to 19:00 hours.
Discover the perfect space for your next event at The Ritz-Carlton, Almaty. Our second floor features four versatile meeting rooms, two of which are bathed in natural daylight, creating an invigorating atmosphere for productive sessions. All of our meeting rooms come fully equipped with everything you need for a seamless and successful event. Before your event begins, enjoy our elegant pre-function area, ideal for networking or a quick break between sessions.
Our experienced wedding specialists are dedicated to assist you every step of the way. From the initial planning stages to the execution of your dream wedding, our Ladies & Gentlemen are here to ensure the special day exceeds expectations and becomes a cherished memory of a lifetime. Choose from two stunning venues, each with their own unique features. With its generous size and flexible layout, our ground-floor Ballroom offers a versatile space to host weddings, receptions, and other grand events. During the summer months, enjoy the Terrace for a breath of fresh air, beautiful view and refined ambience. The smaller Altitude Ballroom located on 28th floor, boasts breathtaking views of the city, can offer a private reception and bar area, as well as a private dining room for more intimate gatherings. With a pre-function hall, impeccable service, and world-class cuisine, The Ritz-Carlton, Almaty is the perfect choice for your fairy-tale wedding and events.
What To Expect
We Are Delighted To Welcome You
Property Details
Daily Housekeeping
Turndown Service
Convenience Store
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Free Wifi
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Smoke Free Property
Pets Welcome.
Pets 10 kg or less allowed with cleaning fee of KZT 45000 + VAT per day
Maximum Pet Weight: 10kgs
Maximum Number of Pets in Room: 1
Essentai Mall 0.1 KM
PerStay: 〒2000
Accepts: Cash, Credit Cards
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Russian, Kazakh, French, Turkish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 727-3328888
Property has elevators
Service Animals are Welcome
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Carbon Footprint: 131.77 kg per room night
Water Footprint: 1517.94 liters per room night
Guest Room Recycling
