When should I arrive?
Please arrive at least 30 minutes prior to your scheduled treatment. This will allow time to relax in the lounges, steam rooms, whirlpools, and relaxation room.
Arriving late will simply limit the time of your treatment thus lessening its effectiveness and your pleasure. Your treatment time will not be extended as we cannot delay the next guest and the full value of your treatment will be charged.
What about my jewelry and valuables?
If you are staying in the hotel, please leave valuable items in the safe in your guestroom. Otherwise, lockers are available for your personal items in the Spa. We are not responsible for any personal items and/or valuables brought into the Spa or left in your locker.
Use of cell phones, electronic devices, cameras
To protect the privacy of our Guests and to preserve the Guest experience, use of cell phones, electronic devices and cameras are prohibited in the Spa. Cell phones and electronic devices must be turned off.
What if I have gender preferences?
If you prefer a male or female therapist, please make your gender request when scheduling your appointment.