Club Lounge

The Ritz-Carlton Club® Level

The Ritz-Carlton Club® Level redefines the luxury hotel experience; combining intimacy, comfort, and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment.

Upgrade Your Stay

Unlock luxury, redefined when you reserve rooms and suites with Club Level access.  Elevate your stay and enjoy unique amenities and offerings, including a dedicated Concierge, complimentary Internet within the Club Lounge, and multiple culinary presentations throughout the day. Views from the fourteenth-floor oasis boast the stunning natural beauty of Lake Erie and the Cleveland Skyline. *Club-level access pricing is inclusive for two guests per evening. Additional daily access fees apply to guests above the allotted two per room. 


Our Club Concierge is here to help coordinate every detail of your time in Cleveland and facilitate services throughout the hotel. The dedicated Club Concierge team is available for your individual needs from 7 a.m. - 10 p.m.

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Refined Amenities

Find the perfect balance of intimacy, comfort, and exclusivity with personalized service.

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Food & Beverage

The Club Level features an array of culinary and beverage programming throughout the day with a focus on handcrafted offerings sourcing local ingredients.

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Junior Presidential Suite - Bedroom

Elevated Accomodations

Indulge in spacious and lavishly appointed rooms, thoughtfully designed to provide ultimate comfort and relaxation. From luxurious bedding to stunning views, our Club Level rooms redefine the meaning of upscale accommodation.

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Exclusive Club Lounge Access

Gain entry to our exclusive Club Lounge, a private haven where you can unwind in style. Enjoy complimentary refreshments throughout the day, including continental breakfast, afternoon tea, and evening cocktails.

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Curated Experiences

Delight in curated experiences that go beyond the ordinary. From guided city tours to bespoke cultural excursions, our Club Concierge will help you discover unique activities that showcase the best our destination has to offer.