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Known for an unbreakable spirit that harks back to the city’s steel-making history, Cleveland, Ohio carries an energy unlike any American city. In the heart of its downtown, this luxury hotel honors that past and personality with experiences inspired by tradition, cuisine that draws from the locale, décor that reflects the surrounding beauty, Ladies and Gentlemen with a passion for Cleveland and amenities including:

  • TURN Bar + Kitchen, an all-day restaurant and gathering space that transforms from morning to night with contemporary American cuisine, craft cocktails, happy hour and a DJ
  • Core Fitness Club, a 4,500-sq.-ft. wellness facility with the latest equipment, on-demand and live-streaming classes, group fitness, luxury changing rooms and membership options
  • More than 19,000 sq. ft. of meeting and event space including a ballroom, three boardrooms and LINKS, an interactive kitchen for team-building and group culinary experiences
  • An in-house art collection including the seventh-floor HEDGE Gallery showcasing a rotating pool of local and regional artists and display of works in the hotel’s public spaces
  • 206 guest rooms and suites overlooking downtown, the river or Lake Erie and featuring understated yet elegant décor, luxurious marble bathrooms, Nespresso machines and smart TVs
  • The newly remodeled Club Lounge offering a personal concierge and culinary experiences highlighting tastings, an interactive coffee menu and local flavors

Verified Guest Reviews

Guest Room Features & Amenities

  • Panoramic views of the Cuyahoga River, Lake Erie and downtown Cleveland
  • Club Level accommodations with lounge access
  • Sumptuous marble bathroom with separate soaking tub
  • Plush terry robes
  • Generously sized work desk
  • Wi-Fi
  • Flat-Screen Smart TV
  • iPod docking station
  • 24-hour in-room dining
  • Fully stocked honor bar
  • Nespresso machine with complimentary coffee & tea
  • Complimentary morning newspaper
  • Complimentary overnight shoeshine

Property Features & Amenities

  • A menu that highlights the best locally sourced ingredients and neighborhood cuisines at TURN Bar + Kitchen
  • Curated selection of wines, beers and signature cocktails at TURN Bar + Kitchen
  • Core Fitness Club
  • More than 19,000 square feet of meeting and wedding event space
  • 24-hour business center
  • Complimentary Electric Vehicle charging stations
  • Convenient downtown location within walking distance of Cleveland, Ohio’s popular stadiums, nightlife, shopping and attractions including the casino and Rock and Roll Hall of Fame and Museum 

Business Services

  • More than 19,910 square feet of meeting and function space 
  • 12 meeting rooms, including three permanent boardrooms 
  • Comprehensive, 24-hour business services offered at our downtown hotel 
  • Wireless Internet access in all guest rooms, meeting rooms and public space 
  • Dedicated, award-winning meetings and special events department

Hotel Policies

  • Check-in: 4 p.m. 
  • Check-out: 12 p.m. 
  • Cancellation: Reservations may be cancelled 48 hours prior to arrival, without penalty. Cancellations made after this time will be subject to a termination fee equal to one night’s guestroom rate plus tax.
  • Additional Items: Rollaways (limit one per guestroom), Refrigerators and Microwaves will be an additional charge of $30/each item per stay.  
  • Pets Policy: Dogs and cats are welcome at our luxury downtown hotel with a Pet Fee of $125 per room, per stay. Dogs must weigh 50 pounds or less and up to two animals are welcome per room. 
  • Valet Parking: $36 overnight
  • Massage Services: It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.
  • Smoking: The Ritz-Carlton, Cleveland is a nonsmoking hotel. A fee of $250 USD will be assessed for smoking in a guest room.

Fitness Center

Open Daily 24 hours, the hotel’s Core Fitness Club goes beyond the traditional gym experience to offer a 4,500-sq.-ft. facility for guests, professional athletes and local residents alike. A list of equipment can be found here.

For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities


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