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The beauty of Lake Erie. The story of the steel-working industry. The talent honored in the Rock and Roll Hall of Fame. Cleveland, Ohio is a city of many faces. At this luxury hotel, guests get a glimpse of them all through thoughtful amenities and interactive experiences. An in-house art collection celebrates regional artists, spin classes are immersive thanks to Peloton and at TURN Bar + Kitchen, crafting cocktails is a performance.

Verified Guest Reviews

Guest Room Features & Amenities

  • Panoramic views of the Cuyahoga River, Lake Erie and downtown Cleveland
  • Sumptuous marble bathroom with separate soaking tub
  • Plush terry robes
  • Generously sized work desk
  • Wi-Fi
  • Flat-Screen Smart TV
  • iPod docking station
  • In-room dining
  • Nespresso machine with complimentary coffee & tea
  • Complimentary overnight shoeshine

Property Features & Amenities

  • A menu that highlights the best locally sourced ingredients and neighborhood cuisines at TURN Bar + Kitchen
  • Curated selection of wines, beers and signature cocktails at TURN Bar + Kitchen
  • Core Fitness Club
  • More than 19,000 square feet of meeting and wedding event space
  • 24-hour business center
  • Complimentary Electric Vehicle charging stations
  • Convenient downtown location within walking distance of Cleveland, Ohio’s popular stadiums, nightlife, shopping and attractions including the casino and Rock and Roll Hall of Fame and Museum 

Business Services

  • More than 19,000 square feet of meeting and function space
  • 9 meeting rooms
  • Wireless Internet access in all guest rooms, meeting rooms and public space
  • Dedicated, award-winning meetings and special events department

Hotel Policies

  • Check-in: 4 p.m. 
  • Check-out: 12 p.m. 
  • Cancellation: Reservations may be cancelled 72 hours prior to arrival, without penalty. Cancellations made after this time will be subject to a termination fee equal to one night’s guestroom rate plus tax.
  • Additional Items: Rollaways (limit one per guestroom), Refrigerators and Microwaves will be an additional charge of $30/each item per stay.  
  • Pets Policy: Dogs and cats are welcome at our luxury downtown hotel with a Pet Fee of $125 per room, per stay. Dogs must weigh 50 pounds or less and up to two animals are welcome per room. 
  • Valet Parking: $40 overnight
  • Massage Services: It is our pleasure to recommend various nearby Spas and to make an appointment for you. For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.
  • Smoking: The Ritz-Carlton, Cleveland is a nonsmoking hotel. A fee of $250 USD will be assessed for smoking in a guest room.

Fitness Center

Open Daily 24 hours, the hotel’s Core Fitness Club goes beyond the traditional gym experience to offer a 4,500-sq.-ft. facility for guests, professional athletes and local residents alike. A list of equipment can be found here.

For more information, please contact The Ritz-Carlton Guest Relations Team at (216) 623-1300.


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities


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