A City at the Foot of the Mountains
Experiences
Situated within the city’s luxury district and business hub, The Ritz-Carlton, Almaty enjoys enviable access to the city’s best shopping and attractions. The upscale Esentai Mall resides within the same complex as the hotel, while The Botanical Garden, Ascension Cathedral and the amusements of Kok-Tobe are all just minutes away. Almaty also offers a diverse range of outdoor recreation, including hiking, paragliding, horseback riding and even the traditional art of falconry. Additionally, guests will appreciate the hotel’s close proximity to Shymbulak Mountain Resort, whose skiing opportunity is just 30 minutes away.
Escape the hustle and bustle of the city at the Spa of The Ritz-Carlton, Almaty. Succumb to full-body treatments in lavish surroundings at our Hammam. Rejuvenate both your body and mind with personalized treatments, that will be the perfect start to a wellness journey at our hotel.
The SPA
Appointment required.Body scrub Traditional hammam Balinese massage Thai massage Swedish massage Deep tissue massage Hot stone massage Express massage
Services,Treatments and Amenities
Body Scrub
Facials
Massages
Plunge Pool
Steam Room
Onsite health club
Fully equipped fitness center with pool and sauna
Facilities Available
Locker rooms
Sauna rooms
Steam Rooms
Equipment Available
Cardiovascular Equipment
Elliptical Machine(s)
Exercise Bike(s)
Free Weights
Rowing Machine(s)
Stair Climber(s)
Strength Equipment
Treadmill(s)
Treadmill, stairmaster, spinning, elliptical
Weight Machines
Swimming
Indoor pool
Whirlpool
Indoor pool
Indoor
Towels provided
Pool Heated
Whirlpool
The birthplace of apples, Almaty continues to be the most diverse city of Kazakhstan. Discover upscale shopping at Esentai Mall, located adjacent to the hotel in Esentai Square, and at nearby Dostyk Plaza. Alternatively, you can go skiing at Shymbulak Mountain Resort, located just 20 minutes away.From cultural attractions such as the Central Mosque to winter sports like skiing and ice skating, The Ritz-Carlton, Almaty is just minutes away from places to see.
Do I need to make a reservation for a treatment?
The Spa welcomes walk-in guests based upon availability; however we highly recommend that you make reservations to secure preferred time for your treatment.
How can I make a reservation?
Reservations can be made by calling T: +7 727 332 88 90. We encourage you to reserve treatments at least 24 hours in advance.
Who can guide me in choosing my treatments?
The Spa Reservation Department will help you plan the perfect spa experience, including the best order for your treatments.
What if I have special health considerations?
Please notify the Spa Reservation team when booking your treatments if you have any medical condition of which we should be aware, such as high blood pressure, allergies, physical disabilities, pregnancy or receiving chemotherapy treatments. If you have any concerns, please let us know. If at any time during your services you experience discomfort, please alert your therapist immediately.
What if I am pregnant?
While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify the Spa Reservation team if you are pregnant when you make your appointments so that they can offer guidance.
Should I shave before a treatment?
Shaving is recommended but not necessary for men prior to a facial. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment. Shaving is not recommended prior to any body treatments or hair removal services.
What about my jewelry and valuables?
If you are staying in the hotel, please leave valuable items in the safe in your guest room. Otherwise, lockers are available for your personal items in Spa.
When should I arrive?
For your enhanced comfort and relaxation, we suggest that you arrive 30 minutes before your scheduled treatment. This will allow time for you relax and enjoy our spa facilities.
What about my comfort?
This is your time, and you should delight in the experience to the fullest. Whether it's the room temperature, the amount of massage pressure or the volume of the music, please notify the therapist of any discomforts or preferences. We request that cell phones and pagers be turned off at the Spa.
Is there a minimum age for treatments?
Guests of the Spa and Fitness Center must be at least 18 years of age. Teenagers between 13-17 years old can enjoy our treatments under supervision with a guardian.
What if I am late for my appointment?
Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.
What is the cancellation policy?
If you must reschedule or cancel your appointment, please notify us 12 hours before your scheduled appointment to avoid being charged the full service fee. Cancellations of packages require 24-hour notice. A credit card number is required at the time you book your treatments.
What about payment for Spa services?
The Spa accepts all major credit cards and cash. You may also charge Spa services to your hotel bill. For your convenience, payment is also accepted prior to your treatments, upon request.
What about gratuities?
Gratuities are a matter of personal discretion and should reflect your satisfaction with the services of the Spa.
Ritz Kids Journey
From the moment of arrival, we welcome the youngest guests to The Ritz-Carlton, Almaty by encouraging them to explore the sights and sounds of the Almaty family hotel and its environment. Guided by playfulness and a sense of wonder, Ritz Kids delights and engages kids to interact with their surroundings in a fresh and exciting way, while introducing them to the four important pillars of Ritz Kids discovery:... See More Water, Land, Environmental Responsibility and Culture. See Less
Author a room pool for which API response Exists
- Kids check-in procedure
- Cooking Classes
- Cream it out – Decoration of cookies
- Personalized quest arranged by Guest Relation team
- Tent or Crib
- Kids amenity
Author a room pool for which API response Exists
Nearby Things To Do
Family & Children's Activities
Medeo Skating Rink
19.5 KM
The highest above the sea level skating rink in the world
Family & Children's Activities
Shymbulak
22.8 KM
Picturesque ski resort with over 7 mi. of trails, numerous restaurants & year-round activities.
Golf
Zhailau
3.0 KM
18 holes, driving range. Full service golf club
Miras, Almaty, Kazakhstan, 050000
Club House
Ski
Shymbulak Ski Resort
Ski Lockers
Local Attractions
Frequently Asked Questions
Yes, The Ritz-Carlton, Almaty has a fitness center on-site for hotel guests.
Yes, The Ritz-Carlton, Almaty has multiple pools on-site for hotel guests:
Yes, The SPA is located on-site at The Ritz-Carlton, Almaty.
Abai Opera and Ballet Theatre, Central State Museum of Kazakhstan, Esentai Mall, Kok Tobe, Big Almaty Lake and more are nearby The Ritz-Carlton, Almaty.
Your Privacy Choices