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Club Level


  • Club Lounge express check-in and check-out
  • Complimentary culinary offerings throughout the day
  • Complimentary wireless internet
  • Meeting room usage with advanced reservation
  • Preferred reservations in hotel’s spa, bars and restaurants
  • Complimentary garment pressing of up to two pieces per stay
  • Dedicated concierge staff for your convenience
  • “24/7 to Go” options

The Ritz-Carlton Club® Lounge

For guests seeking a heightened level of comfort and personal exclusivity, The Ritz-Carlton Club Lounge is referred to as “hotel within a hotel”. With a unique set of services and amenities, it ensures an added measure of excellence at every moment during your stay.

The distinctive Club Level offers extended breakfast, light fare lunch, afternoon tea, hors d'oeuvres, delicious desserts and complimentary beverage service including wine and spirits. It's all served in the comfort of the elegant exclusive and private Club Lounge.

Each evening valued guests of the Club Lounge can mix their own classic cocktails with the help of our professionals at three separate cocktail stations. Following the private master class, they can savour the distinct flavours of their unique creations.

Immerse into true Kazakh culture with a traditional afternoon tea ceremony each Saturday presented to our guests upon request. Enjoy the warm welcome by our Ladies in national Kazakh costumes, followed by a presentation of tea and local delicacies to create the most genuine memories.  

Experience the unique flavours belonging to ageless nomadic traditions. The Club Lounge creates a unique opportunity to enjoy the cuisine of this Central Asian locality.

Guests can enjoy local produce which they may have never tried before: dairy products such as Kumys - traditionally made using fermented mare milk and Shubat - fermented camel milk, sparkling white with a gentle tang.

A fine selection of assorted Kazakh sweets can be served to guests upon request to compliment their tea.

Our youngest guests can make the Club Lounge feel like home while enjoying the classic game of chess or checkers at any point of day. A wide selection of wonderful books is also available in the Club Lounge library.

The lounge location is ideal for our Ritz Kids sweet-tooth experts with its wide selection of bon bons and pastries displayed throughout the five beautiful food presentations served all-day.  

The Ritz-Carlton, Astana Club Lounge boasts a beautifully appointed meeting room space overlooking the city's main attraction - the Bayterek tower. This extravagantly designed room can accommodate up to 8 people, elegantly assembled with state-of-art equipment for the comfort of our guests.

Club Lounge guests may enjoy a complimentary tea or coffee along with their wake-up call to make their stay all the more comfortable.