Elevate Your Stay

The Ritz-Carlton Club Experience

The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and attention to detail The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.

Upgrade Your Stay to Club

Treat yourself to a memorable stay by booking a room or suite with Club access*, which opens the door to exclusive amenities and services. *Club access requires an upgraded booking at the Club. Marriott Bonvoy Elite Status does not provide complimentary access to Club.

A Private Retreat

Club Lounge Access

Begin your stay with us in our exclusive Club Lounge, where you’ll be greeted by our Club ambassador and enjoy a dedicated check-in, exclusively for our Club guests. For the rest of your stay, consider the Club Lounge your private sanctuary.

Lobby, The Ritz-Carlton, Astana
At Your Service

Dedicated Concierge

From dining reservations to excursion recommendations, our dedicated Club Concierge team elevates your experience, catering to you personally to ensure your stay is exceptional. The team is available from 7 am till 10 pm for your individualized needs.

Exterior, The Ritz-Carlton, Astana
In Good Taste

Daily Culinary Presentations

Five times each day, the Club Lounge offers complimentary food and beverage presentations. These daily offerings — breakfast, lunch, afternoon tea, hors d’oeuvres and cordials — tell the destination’s story through locally sourced ingredients, iconic dishes and signature drinks. Experience a culinary journey throughout the day in our exclusive Club Lounge. Begin your day with a delightful breakfast served from 7:00 AM to 11:00 AM. Savor our exquisite lunch offerings from 12:00 PM to 2:00 PM, followed by a refined afternoon tea service from 2:30 PM to 4:30 PM. Hors d’oeuvres is available from 5:00 PM to 8:00 PM. Conclude your evening with a selection of desserts and cordials from 8:00 PM to 10:00 PM. Our curated selection of fine wines, liqueurs, beers, spirits, and non-alcoholic beverages is available from 5:00 PM to 10:00 PM.

Mökki Breakfast
For Your Convenience

In-Room Amenities

A Club stay ensures that additional amenities are available to you in your luxurious room or suite. Our complimentary shoeshine and pressing of 2 garments delivered to your room in 1 hour will ensure you’re ready for your day of meetings or a night on the town. Two garments pressed daily, exclusion of the following positions: wedding dresses, leather outerwear, leather light clothing, all outerwear (coats, raincoats, jackets, fur coats).

Executive Suite - Bedroom