How can I make a reservation?
Reservations can be made by calling +7 7172 734 000 or by requesting a service online. We encourage you to reserve treatments at least one week in advance.
Who can guide me in choosing my treatments?
Our spa reservation department will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.
Do I need to be a hotel guest to have a spa treatment?
Spa treatments may be booked by hotel guests or external guests.
Complimentary valet parking is included.
What time shall I arrive?
To enhance your experience, please arrive 30 minutes before your scheduled treatment. We will gladly provide a bathrobe, towels, slippers as well as toiletries.
What should I not bring to The Spa & Wellness Center?
It is not advisable to leave valuables unattended in public areas of The Ritz-Carlton Spa. We provide locker services for your convenience.
Cell phones and electronic devices must be turned off or on silent.
How many treatment rooms are available at The Ritz-Carlton Spa?
There are five treatment rooms plus one couple suite.
Can massages be performed during pregnancy?
Yes, massages can be performed from the fourth month of pregnancy.
Are the saunas and steam rooms separated?
Yes, our saunas and steam rooms are separately accessible for ladies and gentlemen.
Is there a minimum age for SPA treatments and using the Gym?
Guests must be at least 18 years of age to experience a SPA treatment and use Gym facilities.
Guests must be at least 14 years of age to experience facials.
Guests must be at least 18 years of age to experience massage and body treatments.