Welcome to The Ritz-Carlton, Astana

Let Us Stay With You

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The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.

The Ritz-Carlton, Astana

Rooms and Suites

Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself.

Inspiring, Elevated Experience

Club Level Access

Upgrade to Club Level for exclusive access to dedicated concierge service, complimentary food and beverage and experiential event.

Club Lounge
Elevated experiences and Events

Discover the hotel beyond your stay with elevated experiences including happy hour, live music, seasonal events and more.

Mokki Restaurant

Mokki Restaurant is a stylish Italian restaurant serving traditional authentic cuisine with a modern twist prepared by our Italian Chef. Enjoy a sumptuous breakfast or lunch buffet, or indulge in an a-la-carte dinner that will tantalize your taste buds. Mokki is more than just a restaurant – it’s a bubbling hub of excitement and activity. From exquisite brunches to master classes and guest chef visits, there’s always something happening at Mokki. And with an extensive wine list curated by our head sommelier, Denis Yakovlev, you can be sure to find the perfect pairing for your meal.

The Ritz-Carlton, Astana Spa
Journey of the Senses

Indulge into a world of relaxation and embark on a journey that revitalized your senses. Explore our luxurious spa products and exceptional treatments.

Meetings and Events

The Ritz-Carlton, Astana offers the ideal venue for your special occasion. Our spacious and elegantly decorated Ballroom is perfect for hosting your celebrations. With a separate VIP entrance, we provide the perfect setting for your event. Our experienced team of event planners will work closely with you to ensure that your celebration is a resounding success. 

By choosing The Ritz-Carlton, Astana, you’re choosing to make a contribution to nature. We’re making your events more than extraordinary. We’re making them climate-smart.

With The Ritz-Carlton, Astana, you’ll receive a detailed meeting impact report card. Plus, we’re the only hotel in Kazakhstan that lets you choose the climate action projects your events support.

The examples of initiatives undertaken by Marriott Bonvoy EventsTM are:

Tree planting in China's Xichuan mountains - planting native trees across 36.5K hectares, sequestering carbon and boosting the local economy through job creation.

Safeguarding North America's Boone Forestlands by promoting sustainable forest management to protect its rare species and diverse ecosystems for the future.



The Ritz-Carlton, Astana

16 Dostyk Street, Astana, Kazakhstan, 010016

Tel: +7 7172-734 000
Distance from Property: 12.9 KM
Phone Number: +7 7172-702999
Learn More
Airport Shuttle 〒18000.00
Alternate Airport Transportation

Premium Transfer; fee: 25000.00 KZT (one way) ;on request


Bus Station


Train Station

Astana Railway station

What’s Nearby?

Discover New Places

Our Ladies and Gentlemen are the key to the best our destination has to offer. Allow our carefully curated collection of local attractions and experiences help you customize the perfect vacation.

City View from the Room
Journey Into
Inspiring Destinations

Property Details




Fitness Center

Indoor Pool

Hot Tub

24 Hour Room Service

Daily Housekeeping

Turndown Service

Meeting Space

Dry Cleaning Service



Room Service

Wake up Calls

Free Wifi


Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

2 pets 10kg or less-pet policy agreement must be signed by guest at check in

Non-Refundable Pet Fee Per Stay: 〒35000

Maximum Pet Weight: 10kgs

Maximum Number of Pets in Room: 2

Parking Complimentary On-Site Parking
Electric Car Charging Station
Additional Parking Information

Parking is complimentary only for guests staying at the hotel

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Russian, Kazakh

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 7172-734 000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


LEED: New Construction Certified


Carbon Footprint: 213.13 kg per room night

Water Footprint: 1742.48 liters per room night

Environmental Practices

Electric car charging