How can I make a reservation?
Reservations can be made by calling (212) 404-8430.
Can you help me select a treatment?
Our talented spa professionals can assist in recommending you a treatment based on your needs and desired outcomes.
What information should I provide when making a reservation?
At time of reservation, please inform the Reservation Agent of the following:
- Allergies or medical conditions including pregnancy
- If you have a gender preference for your Service Provider
- If you have a request for a specific Service Provider
- If you are celebrating any special occasions
- You must provide a valid credit card number with expiration date at time of booking.
What time should I arrive?
Please arrive at least 30 minutes prior to your scheduled treatment. This will allow time to enjoy the lounges, saunas and steam rooms. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your treatment will end on time, so the next guest is not delayed.
May I shave before my treatment?
Shaving is not recommended prior to body treatments or hair removal services. Shaving is recommended, but not necessary for men prior to a facial.
Are there treatments available for mothers-to-be?
While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our spa reservation agents if you are pregnant when you make your appointments so that they can offer guidance.