A Secluded Luxury Hotel With Access to the Best of Palm Springs

The State-of-the-art Fitness Center is Open 24 hours, 7 days per week. An array of daily Fitness Classes are available. We invite you to obtain a fitness schedule from the front desk.

Is there a minimum age for treatments?

• Minors of all ages can receive SALON services


• Minors may NOT use the relaxation lounges


• Minors under the age of 18 may NOT receive body treatments, massages, or facials


• Minors may NOT participate in fitness classes (must be 18)


• Minors aged 16 – 17 may use fitness equipment ONLY when accompanied by a parent or legal guardian

What is the cancellation policy?
If you must cancel your individual appointment, please notify us six hours before your scheduled time to avoid being charged the full service fee. Any appointments rescheduled within the six hour window will incur a move fee of $45. Cancellations of personal training sessions or exercise classes require a 24-hour notice. Cancellations of packages or small private parties require 72-hour notice. Cancellations of large groups require a 2-week notice. A credit card number is required at time of booking.

What if I am late for my appointment?
Arriving late will simply limit the time for your treatment, as your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied, regardless of late arrivals.

What about payment for spa services?
A valid credit card number is required at the time of reservation. All major credit cards with proper identification are accepted for payment. Spa services can also be charged to your hotel bill. For your convenience, payment is accepted prior to treatments at the time of check-in. Please present discounts, gift vouchers and gift certificates at the time services are rendered. Discounts do not apply to spa packages, promotions, special events or holidays. All listed discounts are subject to black-out dates. Prices and services are subject to change.

What about gratuities?
A 22 percent service charge will be added to each spa service. At your discretion, you may leave additional gratuity for your therapist.

What if I have special health considerations?
Please notify our spa reservation department with complete and accurate health information before booking your treatments. Please notify the spa reservation agent if you have high blood pressure, allergies, any other physical ailments or disabilities requiring special assistance, or if you are pregnant. If you have any concern at all, please let us know. If at any time during your services you experience discomfort, please alert your therapist immediately.

What if I am pregnant?
While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our spa reservation agents if you are pregnant when you make your appointments so that they can offer guidance. Please note that pregnancy massage is only available during the second or third trimester.

How can I make a reservation?
Reservations can be made by calling (760) 202-6170 or by requesting a service online. We encourage you to reserve treatments at least one week in advance.

When should I arrive?
For your enhanced comfort and relaxation, we suggest that you arrive 30 minutes before your scheduled treatment. This will allow you to relax in our lounges, saunas and steam rooms.

Should I shave before a treatment?
Shaving is recommended but not necessary for men prior to a facial. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment. Shaving is not recommended prior to any body treatments or hair removal services.

Should I wax, shave, laser or use the sauna or steam room before a body scrub or peel?
To achieve the utmost satisfaction and comfort from your service, we ask that you wait at least 8 hours before and after the spa service to wash, shave or use the sauna or steam room; and wait at least 24 hours before and after a laser treatment. In addition, we recommend that you limit your sun exposure before and after the facial or body peel treatment.

What should I wear during my treatment?
Most body treatments are enjoyed without clothing. However, please wear whatever is comfortable for you. During all treatments, the body is fully draped, except for the area being worked on. It is highly recommended that all makeup be removed prior to all spa services. Robes and slippers are provided for your comfort and use. Lockers are available for your personal items.

What about my jewelry and valuables?
If you are staying in the hotel, please leave valuable items in the safe in your guestroom. Otherwise, lockers are available for your personal items in the spa facility. For your comfort, please do not wear any jewelry during your spa treatments.

Who can guide me in choosing my treatments?
Our spa reservation department will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.

What about my comfort?
This is your time, and you should delight in the experience to the fullest. Whether it's the room temperature, the amount of massage pressure or the volume of the music, please share your preferences with us. We request that cell phones and pagers be turned off in the spa.

Are Gift Certificates available from the spa?
Absolutely. You may purchase The Ritz-Carlton Gift Cards in specific dollar amounts, which are redeemable in any of our hotels and resorts and can be used towards spa services or purchases in our Spa Boutique.

Sunnylands Center and Gardens

Open late September through early June – Just a short drive from the hotel.  It is the former home of ambassadors, entrepreneurs and philanthropists Walter and Leonore Annenberg.   Both of the Annenbergs were devoted to making our world a better place.  It has hosted presidents, world leaders and kings of industry. 

Contact: (760) 202-2222 | Distance: 3.3 miles / 7 minutes

Palm Springs Art Museum

A truly world-class museum and well worth a visit offering rotating exhibits.  The Architecture & Design Center (closed Wednesday) specializes in mid-century modern architecture and design.  Admission to the Architecture & Design Center is free of charge.

Contact: (760) 322-4800 | Distance: 8.8 miles / 19 minutes

Palm Springs Air Museum

One man’s collection of vintage World War II, Korean Conflict and Vietnam era aircraft.  Tour a B-16 bomber.  Veteran docents offer their insights into their service and important battles.

Contact: (760) 778-6262 | Distance: 7 miles / 12 minutes

McCallum Theatre

Named for a pioneering desert family, this is Palm Desert’s state-of-the-art performing arts center.  The McCallum offers Broadway-style plays, concerts and live events in a small, intimate environment.

Contact: (760) 340-2787 | Distance: 5.7 miles / 10 minutes

Palm Springs Historical Walking Tours

The Palm Springs Historical Society offers seasonal walking tours of the many neighborhoods that make the “village” of Palm Springs come alive. Celebrity history and architecturally significant building become the “stars” of these tours. During the hot summer months private tours are offered by appointment. Regular weekly walking tour season will resume again in October.

Contact: (760) 323-8297 | Distance:  9.4 miles / 23 minutes

BMW Performance Center

The BMW Performance Center in the nearby city of Thermal lets you experience the thrill of pushing your driving limits to the max. With the guidance of professionals, participants can learn how to harness the power of some of the most dynamic cars from the BMW collection.

Contact: 1-888-345-4269 | Distance: 32 miles / 40 minutes

Palm Springs Aerial Tramway

Experience the incredible journey from the desert floor to an elevation 8,516 feet above sea level. Ride the world’s largest rotating tram car and marvel at the valley below as you enter Mt. San Jacinto State Park. Here you can hike along miles of trails and enjoy this mountainous terrain all while never leaving the desert. The Tramway will be closed for annual maintenance from September 10th through September 30th, 2018. Tentative re-open is Monday October 1st.

Contact: (760) 325-1449 | Distance: 15 miles / 30 minutes

Joshua Tree National Park

For those seeking hiking trails, rock-climbing, camping or simply gorgeous desert terrain, Joshua Tree National Park is certainly a destination to experience while visiting the Palm Springs Valley. A short drive from Rancho Mirage, this world-famous National Park is an unforgettable California treasure.

Contact: (760) 367-5500 | Distance: 42 miles / 42 minutes

The Living Desert Zoo and Gardens

Less than 20 minutes from Rancho Mirage, The Living Desert Zoo and Gardens welcomes children and adults alike. With a focus on conservation and education, this spectacular local experience is a great way to explore, learn and acquire an extraordinary appreciation for desert plant and animal life.

Contact: (760) 346-5694 | Distance: 8.6 miles / 16 minutes

JW Marriott Desert Springs Resort & Spa Golf Club

Designed by legendary course architect Ted Robinson, our two 18-hole championship golf courses, The Palm and The Valley Course, feature creative, challenging holes and a remarkably picturesque setting in Palm Desert.

Contact: (760) 341-2211 | Distance: 6.9 miles / 13 minutes

Desert Willow Golf Resort

Offering two of the valley's most playable courses. Test your skills against the natural hazards and water features of the challenging Firecliff Course or play a smoother, more relaxing round on the magnificent Mountain View Course.

Contact: (760) 346-0015 | Distance: 7.6 miles / 14 minutes

Agua Caliente Casino

True Las Vegas style gaming located just minutes away from The Ritz-Carlton, Rancho Mirage.  Test you luck at their table games or multi-denomination slot machines or enjoy multiple lounges offering entertainment and dancing.

Contact: (888) 999-1995 | Distance: 6 miles / 11 minutes