A Luxury Golf Resort

Prior to Arrival
 

When should I arrive?
For your enhanced comfort and relaxation, we suggest that you arrive 5-10 minutes before your scheduled treatment. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure, and the full value of your treatment will be charged.

What should I wear during my treatment?
Most body treatments are enjoyed without clothing; however, you may wear whatever makes you comfortable. During all treatments, the body is fully draped, except for the area being worked on. Robes and slippers are provided before and after your treatment.

What about my jewelry and valuables?
If you are staying in the hotel, please leave valuable items in the safe in your guestroom. Otherwise, lockers are available for your personal items in the Massage and Fitness Center.

Should I shave before a treatment?
Shaving is not recommended prior to any body treatments or hair removal services.

Who can guide me in choosing my treatments?
Our fitness attendants can help you plan the perfect massage, including the best order for your treatments.

 

Massage and Fitness Center Policies
 

What is the cancellation policy?
Guests will have up to six hours before their scheduled treatment time to cancel / change without a cancellation fee. Guests that cancel within six hours of their reservation will be charged 50% of their total treatment price. Guests that do not arrive for their scheduled reservation and do not contact the spa by the end of the business day will be charged 100% of their total treatment reservation.

What about gratuities?
For your convenience, a 20% service charge will be added to each service you receive. You may choose to leave an additional gratuity at your discretion.

Is there a minimum age for treatments?
Guests must be 18 years of age or older to enjoy massage services.

What if I am late for my appointment?
Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.

What about payment for spa services?
We accept all major credit cards. You may also charge massage services to your hotel bill. For your convenience, payment is also accepted prior to your treatments, upon request.

Are gift certificates available from the spa?
You may purchase gift certificates for a specific dollar amount to be used towards massage services. Gift certificates are available here.
 

Upon Arrival
 

What about my comfort?
This is your time, and you should delight in the experience to the fullest. Whether it's the room temperature, the amount of massage pressure or the volume of the music, please notify us of any discomforts or preferences. We request that cell phones and pagers be turned off in the Massage and Fitness Center.

What if I have gender preferences?
If you prefer a male or female therapist, please make your request when scheduling your appointment.

 

Health Questions
 

What if I am pregnant?
While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our fitness attendants if you are pregnant when you make your appointments so that they can offer guidance.

What if I have special health considerations?
Please notify our fitness attendants before booking your treatments if you have high blood pressure, allergies, any other physical ailments or disabilities, or if you are pregnant. If you have any concerns at all, please let us know. If at any time during your services you experience discomfort, please alert your therapist immediately.

Peter Burwash International (PBI) at The Ritz-Carlton Naples offers the opportunity and convenience of a world class tennis program at both Ritz-Carlton beach and golf resort locations. The Ritz-Carlton, Naples features four lighted Har-Tru courts, a full-service pro shop, drills, clinics and personal instruction from USPTA certified tennis professionals. Hours of operation are 8 a.m. to 5 p.m. daily. If you'd like to schedule court time or a lesson before or after pro shop hours of operation, we'd be happy to assist your request. All guests must register with the pro shop. All cancellations must be called in to the pro shop 24 hours prior to the reservation. No shows will be billed for all charges. 

Please call (239) 514-6139 for more information and to reserve time on the courts.

Thursdays, Fridays, Saturdays, Sundays

Nature’s Wonders will be closed Thanksgiving Day, Christmas Day, and Easter Sunday

Half Day Adventure:

Thursday – Sunday

9 a.m. – 12 p.m.

1 p.m. – 4 p.m.

$80, per child
 

Open House:

Thursday – Sunday

4:30 p.m. – 5:30 p.m. 

Complimentary, supervision required

For more information and reservations, please call (239) 514-6001. Reservations are required for Nature’s Wonders programs at least 24 hours in advance. Cancellations are requested 24 hours in advance or the full cost of the program will be charged. All programs are limited to participants aged 5 to 12 years.

The Nature’s Wonders program provides hands-on, interactive learning and fun in an assortment of nature-themed activities. Sample programs include:

Celebrate Nature

Nature inspires creativity in many ways. In this activity we will explore these expressions in both visual arts and music. Look and listen to nature, as well as create your own art, music and dance as we explore the natural world around us through games and discovery.

Feeding Frenzy

Assist the Nature’s Wonders counselors as they feed the many different critters throughout the tanks in the center. Learn about the eating habits of fish, shrimp, crabs and turtles, and view different marine environments like tropical reefs, estuaries and the open ocean.

Marine Encounter

Explore the beach and work closely with our naturalists as they beach comb, net for fish, dig for clams and other beach inhabitants. This popular program increases awareness of the abundant life forms occupying the surf. Bring your swimsuit and have a ball getting wet and being a junior marine biologist!

Mangroves

Have you ever heard of a mangrove? Mangroves may be one of the most mysterious places on earth, but they are also one of the most important in the world. Play games to reveal all the different critters that call mangroves home and have a blast as we discover what makes mangroves and their residents so very special.

Nature Detectives

Investigate the lush resort property for fascinating fauna including alligators, lizards, egrets, herons and turtles to name a few. Fine-tune your observational skills and identify animals that some hotel guests may never see.

Sea Turtle Survivor

Learn about the amazing journey of the endangered Loggerhead sea turtles that visit Florida’s beaches. Hold a turtle skull and play the fun Sea Turtle Survivor Game!

Sharks

Whether you are fascinated by or scared of the world of sharks, this activity is for you. Through a variety of games, activities and videos, we learn about different kinds of sharks, why sharks are so misunderstood and how sharks are important to us and to the ocean.

Shell and Tell

Accompany the Nature’s Wonders team on this discovery beach walk. Search the shoreline for sea shells and other mysteries of the deep. Sift the sand for some surprising finds, then collect your own treasures and identify them.

Trails of Adventure

Search for and talk about some of the most colorful critters found in Southwest Florida, including dolphins, manatees, reptiles and birds. Find out what mangrove swamps have to do with what is on your dinner plate and learn the story behind a number of interesting plants.

Trash Bash

When we throw something away, where is away? What really happens to our trash? Is all trash created equal? Find out the answers to these questions and more as we learn how to help save our planet through art, games and you guessed it, TRASH! Find out how our trash does affect the world around us and what we can do to help.

What Good is a Tree

Dr. Seuss and Shel Silverstein guide this activity by helping explain the value of the tree through their heart-warming and inspiring stories. Young guests will expand upon the lessons through a variety of games and activities that will remind us just how important trees are and why they are so special.

Celebrate your child’s special day in a unique setting at The Ritz-Carlton, Naples in one of two venues: Nature’s Wonders or vue (virtual user experience).

Nature’s Wonders

Create exceptional memories for your child with a birthday celebration in the exclusive Nature’s Wonders Center. With an engaging underworld environment, the center and staff provide a fun, interactive and educational experience for your child and their party guests.

Choice of one of the following activities:

• Scavenger Hunt 
• Beach Olympics 
• Ping Pong Tournament 
• Sand Castle Building Contest

1 p.m. – 4 p.m.

6 p.m. – 9 p.m.

(Based on availability)

v u e

For a most unique setting, let your child and their friends stimulate their senses in the ultimate entertainment lounge filled with high tech gaming devices including Microsoft Xbox One game stations, Sony Playstation 4 and Alienware gaming computers. Children will enjoy interactive free play along with a one hour organized Wii sports tournament in this one-of-a-kind contemporary lounge setting.

One hour Wii Sports Tournament – Choice of the following sports:

Bowling 

Tennis 

Boxing

11 a.m. – 2 p.m.

Party Enhancements Available (additional charge)

Face Painting Artist 

Balloon Artist 

Henna Tattoo Artist 

DJ 

Sheet cake or decorate your own cupcakes

Note: minimum age is 5 years old for Nature’s Wonders, 7 years old for the vue and a maximum age of 12 years old.