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Offering five-star luxury in the prestigious Las Condes district, this hotel occupies an enviable location equidistant from Santiago’s beaches and ski resorts. Here, the array of Chile’s offerings is reflected in the details, from a perfectly crafted Pisco sour to an awe-inspiring view of the majestic Andes Mountains. The hotel invites guests to experience every side of Santiago with:

  • Four dining venues including Chilean cuisine at Estró, Pisco cocktails at The Ritz-Carlton Bar and hand-roasted coffee at Café Ritual
  • A glass-roofed spa and wellness center with an indoor lap pool, modern fitness center and menu of massage, facial and body treatments
  • More than 9,000 square feet of meeting and event space and planning experts to assist with the details
  • Ritz Kids program for guests aged 4 to 12 with daily activities, special dining menus and additional treats
  • 205 redesigned guest rooms and suites including 49 Club Level accommodations with breathtaking city views

Verified Guest Reviews

Guest Room Features & Amenities

  • Dazzling views of Santiago, Chile from your hotel
  • Classic decor
  • King-sized beds
  • In-room safe
  • AM/FM clock radio
  • High-speed Internet access
  • Computer and fax connections
  • Multi-line speakerphones with voice mail
  • Honor bar
  • 24-hour in-room dining
  • Non-smoking rooms available

Property Features & Amenities

  • 7,440 square-foot Health and Fitness Center
  • Heated indoor pool and soaking tub, with floor-to-ceiling windows overlooking the Andes Mountains and Santiago
  • An exceptional restaurant feauturing the best dishes of chile
  • More than 9,000 square feet of meeting and conference space available at our luxury hotel

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service

Hotel Policies

  • Check-in 3 p.m.
  • Check-out: Noon
  • All Chilean citizens regardless the length of stay and foreigners staying in the country for 60 consecutive days or more must pay the national sales tax (19%)

Awards & Honors

Since its creation in June 2003, The Ritz-Carlton, Santiago received all the major awards the local and international hospitality industry and leading consumer organizations can offer. The Ritz-Carlton, Santiago is the first and only Chilean hotel to be named the number one hotel of Mexico, Central and South America by the prestigious Travel+Leisure Magazine. The following is a list of the principal awards and honors received by our luxury Chile hotel:

  • Travel+Leisure Magazine, World´s Best, top 10 hotel in Latin and South America 2012
  • Condé Nast Traveler Magazine, “100 Best New Hotel in the World" (2004); “Second Best Hotel in South America” and “55 of the 100 Best Hotels in the World” (2004)
  • The Malcolm Baldrige National Quality Award, The Ritz-Carlton Hotel Company, L.L.C. (1992 & 1999)
  • The Robb Report, “Best of the Best” (2004)
  • Local Awards:
    Best New Chef 2012 by "El Mercurio, Revista Wiken"
  • The Ritz-Carlton Santiago World Travel Awards: Chile's Leading Hotel 2004, 2009, 2012, 2014, 2015
  • South America's Leading City Hotel 2016, 2018
  • Chile's Leading Hotel 2018
  • 2019 Travel & Leisure World´s Best Awards: #6 de los Top 10 Central & South America City Hotels
  • Conde Nast Traveler “Top 30 Hotels in South America: Readers' Choice Awards 2019.”: Listed as the 19th hotel, out of a total of 30.


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Hotel has on site accessible self-parking
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Self-operating lifts or sloped entry
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities


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