Carretera General, TF-47, km 9, Guía de Isora, Tenerife 38687 Spain
Phone:  +34 922 126 000   •  Map & Directions

Frequently Asked Questions

Prior to Arrival

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When should I arrive for my scheduled appointment?

Should I shave before a treatment?

Spa Services

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What if I have a special health condition?

What if I am pregnant?

How do I make an appointment?

When is the fitness center open?

What should I wear during my treatment?

Spa Policies

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What is age restriction?

May I use the Spa without booking a treatment?

What is the Spa cancellation policy?

Where may I place my personal items?

How may I pay for my treatments?

What if I am late for my appointment?