Suzer Plaza, Askerocagi Caddesi, No:6, 34367 Sisli Turkey
Phone:  +90 212 334 44 44   •  Map & Directions

Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.

Spa Policies

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Is there a minimum age for enjoying spa services?

What if I am late for my appointment?

What is the cancellation policy?

What about gratuities?

What is VAT?

What about payment for spa services?

Health Questions

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What if I have special health considerations?

Upon Arrival

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What should I wear for my treatment?

What about my comfort?

Spa Services

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May I request a male or female therapist for the massage?

May I request a male or female therapist for the Hamam treatments?

Prior to Arrival

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When should I arrive?

Who can help me decide how to choose my treatments?

What about my jewelry and valuables?

Should men shave before a facial?

Winter Warmer
November 1 to December 31, 2015

Get spoiled with our 3-months luxury ‘Winter Warmer’ memberships at The Ritz-Carlto Spa, including fitness center and swimming pool use, personal training sessions and spa treatments. For bookings and further details contact +90 212 334 43 53.
At The Ritz-Carlton Istanbul, we have the delight of offering the truly exclusive Valmont treatments and products. These highly efficacious treatments have the suitability for all skins, specifically those concerned with premature aging and environmental stress.

Our Spa is open for guests between 6:30 a.m. – 11 p.m. every day. Reservations from 10 a.m. to 10 p.m.

Please call +90 212 334 43 53 for further information and reservations.

Come to The Ritz-Carlton, Spa with your loved one to experience an utterly romantic therapy on Valentine's Day. Click here for more.