600 Stockton Street, San Francisco, California 94108 USA
Phone:  +1 (415) 296-7465   •  Map & Directions

Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.

Prior to Arrival

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How do I make an appointment?

Spa Policies

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What is the cancellation policy?

Is there any age restriction?

What is the charge for an in-room treatment?

What time should I arrive for my spa service(s)?

What if I’m late?