THE RITZ-CARLTON, VIENNA

Schubertring 5-7, 1010 Vienna Austria
Phone:  +43 1 311 88   •  Map & Directions
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Hotel Information



Experience modern luxury that honors the past at our five-star Vienna, Austria hotel.

History is said to repeat itself, which is to the benefit of guests at The Ritz-Carlton, Vienna, who can experience the luxury and service that once filled the historic palaces the hotel calls home. Located in the city centre of Vienna, Austria, along the Ringstrasse and adjacent to Stadtpark, the five-star hotel caters to discerning travelers with features and amenities including:

  • Spacious accommodations, including 202 guest rooms and 43 suites, each with individual character and spectacular views 
  • The Ritz-Carlton Club Lounge, located on the 7th floor and offering continuous culinary presentations and personalized service 
  • Unique dining experiences, including the farm-to-table Dstrikt Steakhouse, the Atmosphere Rooftop Bar & Lounge and the inviting D-Bar 
  • Exclusive tasting experience with our Chocolate Sommelier, the first in Vienna, at Melounge Lobby Lounge 
  • State-of-the-art fitness centre and an 18-meter indoor pool, the longest in Vienna, with underwater music 
  • The Guerlain Spa, the first in Austria, offering exclusive therapies and six elegantly appointed treatment rooms 
  • Elegant meeting and event space including the Crystal Ballroom, three breakout rooms and two boardrooms

  Hotel Policies
  Business Services
  The Club Level
  Rewards
  Accessibility

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Hotel Policies


Check-in/Check-out
  • Check in: 3 p.m.
  • Check-out: Noon

Cancellation policy
  • Cancellation until 6 p.m. on the day of arrival is free of charge
  • We apply a cancellation fee of 100% of the first night after 6 p.m.

Further hotel policies
  • All rooms and suites are non-smoking. Smoking is permitted in front of the hotel, at the D-Bar and, during the summer, at the Atmosphere Rooftop Bar & Lounge 
  • The Ritz-Carlton, Vienna allows pets under 33 pounds for a fee of EUR 40 per night
  • Underground parking (€ 3,90 per hour / € 39,00 per day)

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Business Services


  • Fully equipped business centre with high-speed Internet access, color copier, fax and administrative services on request 
  • Audio-visual equipment 
  • Shipping and receiving services 
  • Security services 
  • Wi-Fi is complimentary in all public spaces
  • Media Box – Newspaper Portal
    Wide range of national and international newspapers. Our digital media box allows you to download your newspaper as e-paper for you to read on your mobile device.

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The Club Level


  • The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy; comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton 
  • This oasis is often referred to as a hotel within a hotel, with a dedicated concierge and spacious Club Lounge 
  • The Club Concierge attends to individual needs, and assists with information and suggestions for exploring our vibrant city 
  • The Club Lounge features panoramic views of downtown and offers a relaxed environment to plan a family outing or simply unwind 
  • Continuous culinary offerings throughout the day in The Club Lounge include breakfast, light snacks, hors d' oeuvres, beverages and sweets

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Rewards


  • The Best Hotel Spa International – Condé Nast Traveller’s – 2014 
  • Top 10 Best Hotels in Central Europe – Condé Nast Traveler’s – 2014 
  • Best Austria’s Hotel Bar – Falstaff – 2014 
  • SENSES Award for Europe’s Best City Spa - SENSES – 2013

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Accessibility


  • Main entrance
  • Restaurants and lounges are accessible
  • Meeting space is accessible
  • Entrance(s) to on-site swimming pool(s)
  • Entrance to on-site spa
  • Entrance to on-site fitness center
  • Entrance to on-site business center
  • Accessible route to the registration desk
  • Registration desk accessible
  • 32-inch wide opening door
  • Route to accessible guest rooms
  • Service animals allowed on property for people with disabilities
The Ritz-Carlton, Vienna is a Tier 3 property. Learn more or

Christmas & New Year
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