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For media inquiries, please contact:

Miranda Geng
PR and Marketing Communications Executive
The Portman Ritz-Carlton, Shanghai,
No. 1376 Nanjing Xi Road, Shanghai
P.R. China  200040
Tel: +86 21 6279 8888 Ext.5884


Discover, in the heart of City Centre, The Portman Ritz-Carlton, Shanghai, one of the most stunning five star hotels in this vibrant city where an array of luxurious amenities and cultural touches ensure an unforgettable stay. Though you may be tempted to linger for hours in our downtown hotel’s lavish and comfortable accommodations, join us as a daily traditional candle lighting ceremony marks the beginning of an exciting night in Shanghai.

 Guests at our downtown City Centre hotel will enjoy: 

  • 593 well-appointed guest rooms and suites 
  • Acclaimed restaurants and lounges serving international cuisine and signature libations 
  • An exclusive fitness center featuring personal training, swimming pool, and squash court 
  • Convenient access to world-class shopping, cultural attractions and entertainment 
  • Complimentary wired and wireless Internet in guest rooms 
  • Complimentary wireless Internet in restaurants, health club, spa, swimming pool, and banquet rooms

Please select one of the links below to learn more about our spectacular array of amenities and services.

Guest Room Features & Amenities

  • Shanghai city skyline views
  • Contemporary Chinese décor, furnishings and artwork
  • Sealy beds with 400-thread count bed linen, down feather pillows and throws (choice of one bed or two single twin beds)
  • Separate bath and shower facilities
  • Extended wardrobe
  • Bedside lighting controls
  • Complimentary tea/coffee making
  • IPod docking station
  • 37-inch LCD television
  • Complimentary wired and wireless Internet
  • Alarm clock with built-in CD player
  • Discreetly positioned honor bar
  • Hair dryer

Property Features & Amenities

  • Located in a retail, dining and entertainment complex on the famous West Nanjing Road
  • The award-winning 610 guest rooms and suites, contemporary Chinese in-room décor, furnishings and artwork
  • Business center, Gift Shop and extensive health club with swimming pool, 24-hour gym and squash
  • 13 meeting rooms, the combined total meeting space of more than 5,636 square meters; High speed Wi-Fi
  • The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Overnight delivery/pickup
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Hotel Policies

  • Check-in time is 2 p.m.
  • Check-out time is noon on the day of departure
  • Early check-in and/or late check-out requests are subject to room availability and additional charges
  • Cancellation policy: Cancellation is permitted before 1600 hours on day of your scheduled arrival. If the cancellation occurs after 1600 hours on the day of your arrival, hotel guests of our Shanghai hotel will incur penalty to one night's room rate and tax


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Self-operating lifts or sloped entry
  • Pathway to registration desk

Award & Recognition

  • 2016-2017 City Traveler - The City of Paradise Best Hotel Awards
  • 2016 Target Magazine-The Recommended Ethnic Restaurant Target Taste Award
  • 2016 Travel Weekly -The Best Hotel for Customer Experience Awards
  • 2016 Condé Nast Traveler -Reader’s Choice Awards
  • 2015 Condé Nast Traveler Gold List –‘World Best Hotels’ Awards
  • 2014 Condé Nast Traveler Gold List & Readers’ Choice – ‘Top 25 Hotels in Asia’ Awards
  • 2014 Travel+ Leisure -The Travel + Leisure World’s Best Awards
  • 2014 Travel & Leisure China -Best Business Hotels Awards
  • 2014 Travel & Leisure China -Best Executive Lounge Awards
  • 2013 Travel + Leisure China - Top 100 Best Hotels in China Awards 
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