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For media inquiries, please contact:

Jasmine Zhu
Senior Marketing Executive
The Portman Ritz-Carlton, Shanghai
1376 West Nanjing Road
Shanghai, 200040
Telephone: +86 21 6279 8888
Facsimile: +86 21 6279 8887


When meandering down the bustling streets of Shanghai into the historic Puxi district, you will soon discover a wealth of fashionable shops, restaurants, hotels, and scenic attractions that make this city one of the most exciting in all of China. Here, in the heart of downtown, you will also encounter The Portman Ritz-Carlton, Shanghai, a timeless 5-star hotel perfectly at home within this rapidly changing metropolis. 

As you enter the sparkling lobby of our downtown Shanghai hotel, a charming attendant will greet you with a warm welcome in one of eight different languages. From that moment on, your needs will be anticipated and your expectations exceeded. 

The Portman Ritz-Carlton, Shanghai offers an array of luxurious amenities and cultural touches to ensure a memorable stay. Our luxurious guest rooms and suites are sumptuously decorated in textiles that echo the fabrics used in the iconic qi pao, China’s customary dress. Though you may be tempted to linger for hours amid the lavish and comfortable surroundings of your guest room, each evening a special tradition will beckon you forth. As the sun sets over Shanghai, a traditional candle lighting ceremony takes place. Marvel with curiosity and wonder as this beautiful ritual marks the beginning of an exciting night. 

Guests at our Jing’an District hotel will enjoy: 

  • 610 well-appointed guest rooms and suites 
  • Acclaimed restaurants and lounges serving international cuisine and signature libations 
  • An exclusive fitness center featuring personal training, swimming pool, and squash court 
  • Convenient access to world-class shopping, cultural attractions and entertainment 
  • Complimentary wired and wireless Internet in guest rooms 
  • Complimentary wireless Internet in restaurants, health club, spa, swimming pool, and banquet rooms


Please select one of the links below to learn more about our spectacular array of amenities and services.


Guest Room Features & Amenities

  • Shanghai city skyline views
  • Contemporary Chinese décor, furnishings and artwork
  • Sealy beds with 400-thread count bed linen, down feather pillows and throws (choice of one bed or two single twin beds)
  • Separate bath and shower facilities
  • Extended wardrobe
  • Bedside lighting controls
  • Complimentary tea/coffee making
  • IPod docking station
  • 37-inch LCD television
  • Complimentary wired and wireless Internet
  • Alarm clock with built-in CD player
  • Discreetly positioned honor bar
  • Hair dryer

Property Features & Amenities

  • Located in a retail, dining and entertainment complex on the famous West Nanjing Road
  • The award-winning 610 guest rooms and suites, contemporary Chinese in-room décor, furnishings and artwork
  • Business center, Gift Shop and extensive health club with swimming pool, 24-hour gym and squash
  • 13 meeting rooms, the combined total meeting space of more than 5,636 square meters; High speed Wi-Fi
  • The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Overnight delivery/pickup
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Hotel Policies

  • Check-in time is 2 p.m.
  • Check-out time is noon on the day of departure
  • Early check-in and/or late check-out requests are subject to room availability and additional charges
  • Cancellation policy: Cancellation is permitted before 1600 hours on day of your scheduled arrival. If the cancellation occurs after 1600 hours on the day of your arrival, hotel guests of our Shanghai hotel will incur penalty to one night's room rate and tax


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Self-operating lifts or sloped entry
  • Pathway to registration desk

Award & Recognition

  • 2016-2017 City Traveler - The City of Paradise Best Hotel Awards
  • 2016 Target Magazine-The Recommended Ethnic Restaurant Target Taste Award
  • 2016 Travel Weekly -The Best Hotel for Customer Experience Awards
  • 2016 Condé Nast Traveler -Reader’s Choice Awards
  • 2015 Condé Nast Traveler Gold List –‘World Best Hotels’ Awards
  • 2014 Condé Nast Traveler Gold List & Readers’ Choice – ‘Top 25 Hotels in Asia’ Awards
  • 2014 Travel+ Leisure -The Travel + Leisure World’s Best Awards
  • 2014 Travel & Leisure China -Best Business Hotels Awards
  • 2014 Travel & Leisure China -Best Executive Lounge Awards
  • 2013 Travel + Leisure China - Top 100 Best Hotels in China Awards 
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