Welcome to The Portman Ritz-Carlton, Shanghai

Explore the finest luxury on West Nanjing Road

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The award-winning 593-room Portman Ritz-Carlton, Shanghai is a landmark located in a retail, dining and entertainment complex on the famous West Nanjing Road. Situated in the heart of the commercial, shopping and entertainment district of the city, our luxury hotel features unparalleled service, exquisite dining experiences and spacious accommodations. Business center and extensive health club with swimming pool and 24-hour gym are also featured at our downtown Shanghai hotel. The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day.

Luxury in All Its Forms

Set along West Nanjing Road in the heart of downtown, The Portman Ritz-Carlton, Shanghai interweaves local cultural touches with contemporary design. The result is a five-star hotel where guests can look out over the city without leaving the bed, discover personalized dining, and much more. 593 guest rooms and suites with city views and contemporary Chinese décor. Comfort cuisine with a creative twist at Portman’s Restaurant. All-day dining, Afternoon Tea, and craft cocktails at The Ritz Bar & Lounge. Nearly 61,000 sq. ft. of meeting and event space. State-of-the-art fitness center and indoor and outdoor pools.

Shanghai City Views
Luxury Dining
Enjoy a buffet breakfast before you set off to explore Shanghai

Bed & Breakfast

Wake up without a care in the world, and enjoy a breakfast for two before you set off to explore Shanghai. Benefits: overnight accommodations; breakfast for one or two daily.

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A Redefined Experience in Shanghai

As the focal point of dining and culinary excellence, the Portman’s Restaurant features guests’ favorite dishes with a creative twist from day to night.

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Ritz Kids Night Safari Adventures

Discover our specially designed seasonal Ritz Kids Activities such as Scavenger Hunt, Little Hotelier and Cupcake Making.

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Meeting Rooms and Event Spaces

Intimate party venues and grand event space for memorable celebrations in the heart of downtown Shanghai.

Weddings at The Portman Ritz-Carlton, Shanghai

Spend your day creating memories and leave all the details to us.

Shen Ballroom
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Jing'an Temple
Discover New Places

Explore the area by connecting with us on Foursquare, where you can discover others’ favorites and share your own. 



The Portman Ritz-Carlton, Shanghai

Shanghai Center, 1376 West Nanjing Road, Shanghai, China, 200040

Tel: +86 21-6279 8888
Distance from Property: 14.0 KM
Phone Number: +86 21-96990
Learn More
Alternate Airport Transportation

Benz E-Class; fee: 850 CNY (one way) ;on request

Distance from Property: 50.0 KM
Phone Number: +86 21-96990
Learn More
Alternate Airport Transportation

Benz E Class; fee: 1100 CNY (one way) ;on request


Private Car Service

Limousine/Van Service


Bus Station

Shanghai Long Distance Bus Station

Subway Station

Jing'an Temple Subway Station

Train Station

Journey Into
Inspiring Destinations

Property Details


Fitness Center

Indoor Pool

Outdoor Pool

Hot Tub

24 Hour Room Service

Daily Housekeeping

Turndown Service

Meeting Space

Gift Shop

Dry Cleaning Service


Room Service

Wake up Calls

Free Wifi

Check-in: 2:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed

Parking On-Site Parking

Hourly: ¥30

Daily: ¥120

Additional Parking Information

Garage height clearance 2 meters 30 centimeters

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Chinese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +86 21-6279 8888

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Secondary Locks on Room Windows

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 67.34 kg per room night

Water Footprint: 8430.07 liters per room night

Environmental Practices

Guest Room Recycling