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Club Level

The Ritz-Carlton Elevated Experience

  1. Direct Arrival of the Guest to the Room
  2. Complimentary 1 hour Pressing Service upon arrival
  3. Expertly served Tea or Coffee in my room anytime of the day
  4. Exclusive Afternoon Tea in the Club Lounge
  5. Guest recognition of all Club guests by name
  6. Drop-off Limousine services from 7 a.m. - 10 p.m. daily
  7. Check out services at the Club lounge

Luxury Amenities & Services:

  • Five complimentary culinary and beverage presentations offered throughout the day
  • Complimentary local calls and internet access
  • Business Centre service and Concierge service
  • Private meeting room (first hour of usage during your stay is with compliments) and personal computer usage based upon availability
  • 30-minute ”Experiential Event” at 15:30 p.m. every Friday

A Bespoke Experience in a Boutique Setting

The Ritz-Carlton Club features luxuriously appointed rooms and suites, including four Penthouse Suites on Level 45 and The Ritz-Carlton Suite on Level 44. The Club's meeting room is an exclusive lounge for gatherings, furnished with comfortable chairs, coffee tables, reading lamps and fresh flowers. Additional personal care toiletries, larger guest rooms and suites, and complimentary suit pressing during your stay are some of the benefits available at The Club. Concierge staff can make travel arrangements, book theatre and restaurant reservations and plan local itineraries. The non-smoking Club Lounge is the focus of quiet, refined activity.

Contemporary Décor With Asian Influence

In addition to luxuriously appointed rooms and suites, the Club Lounge features five food and beverage presentations daily. Personal check-in and check-out service is available in the Club Lounge or in the comfort of your room. Business services are available, as well as an exclusive meeting room for 8-10 people where the first hour is complimentary.

Club and Shop Privileges

Indulge your senses in vibrant Shanghai with exclusive shopping privileges and curated services with your all-pampering stay at The Portman Ritz-Carlton, Shanghai. Book a luxurious Club retreat and experience unique local ceremonies in the hotel.

Tea Ceremony

Witness the exclusive TWG tea ceremony on Fridays from 3:30pm to 4:30pm

Shop Privileges

  • Enjoy special shopping privileges at Florentia Village with over 200 luxury and retail brands (priority enrollment to Florentia Gold membership)
  • Complimentary two-way shuttle bus service to Florentia Village on Saturdays and Sundays