We welcome small ladies and gentlemen aged above 3 years to swimming pool.
All ladies and gentlemen aged above 4 years to 15 years are welcomed to enjoy swimming pool only and must be accompanied by an adult at all times for safety reasons.
It is advisable to arrive 60 minutes prior to your treatment reservation for you to enjoy the exclusive Heat Experience and Pool facilities at the Spa. Please be aware that late arrivals may not receive an extension to their treatment.
Spa Experience Facilities & Pool
Enjoy the luxurious range of heat and cooling experiences to cleanse your body and skin, relax and soothe aching muscles and prepare your body and mind for the treatment experience to follow. These include separate male and female facilities for the following:
Japanese-style heated plunge pool
Cedar wood dry sauna
Weathered coral stone tile sauna
Scheduling an Appointment
To schedule an appointment, please speak with our specialist spa reception team who will guide you to the right choice. In-house guests can press the Spa & Fitness button on their room telephone. From outside the hotel, please call 0980-43-5691 (9 a.m. - 9 p.m.).
To ensure your preferred time and service is available, we do advise booking in advance.
Spa & Pool Etiquette
Our Spa environment is one of relaxation and tranquility. Please respect all Spa Guests’ right to privacy and serenity. In light of this the Spa is a mobile phone, pager and smoke-free zone.
Our Heat Experience facilities are separate for male and female clients.
We would like to invite residential guests to arrive at the Spa wearing the robe and slippers provided in their room.
The Spa will provide abundant towels, slippers, shower caps and all amenities required for use during your visit.
The minimum age requirement for access and treatments in the Spa is age of 16.
Those individuals related to crime syndicate are not permitted to use the facility.
Children under the age of 16 are permitted to use the swimming pool area from 9 a.m. to 5 p.m. only.
Children under the age of 16 are prohibited from using the spa and fitness gym facilities.
Children under the age of 16 are restricted to enter the spa and fitness gym facilities.
No photo/video shooting, talking on mobile phones or visible tattoos is allowed.
Kindly advise us of any health conditions, allergies or injuries, which could affect your service when making your Spa reservation.
A 50% cancellation charge will be incurred for any treatment or spa program at least 24 hours prior to appointment.
A 100 % cancellation charge will be incurred within 12 hours prior to appointment.
We have specially designed treatments for expectant and nursing mothers. Please allow our Spa team to guide you in selecting which treatments are most suitable for you during this special time.
To continue the benefits of your Spa experience at home all products used in the treatments are available from the Spa Reception.
SPA GIFT CERTIFICATES
Spa gift certificates are available for purchase at the spa reception to celebrate a special occasion or to simply indulge in the exclusive experiences.