Welcome to The Ritz-Carlton, Almaty

Let Us Stay With You

We create such an exceptional experience that the memories stay with you long after your stay with us. Explore the magnificence of the Alatau Mountains, embark on thrilling hiking trails, or immerse yourself in the heritage of the city. The Ritz-Carlton, Almaty is a place you can return to whenever you like, simply by closing your eyes.

Rooms and Suites

Our rooms and suites are elegantly designed to ensure a splendid and pleasant stay. From the moment our guests step into their rooms, they are immersed into the atmosphere of refined elegance and sophistication. Breathtaking views of the mountains and the dynamic cityscape of Almaty lay ground for a unique and inspiring experience.

Let Us Assist You with Your Booking

Please contact our Reservations department at +7 775 288 9659 or email rc.alarz.reservations@ritzcarlton.com for more information about our room options

Club Lounge, The Ritz-Carlton, Almaty
Club Lounge, The Ritz-Carlton, Almaty

Club Lounge

An exclusive Club Lounge with an environment of increased privacy, cosiness and devoted concierge service awaits guests on the 26th floor of the hotel. Spectacular views of the city of Almaty and the Alatau Mountains with continuous culinary offerings presented throughout the day and a relaxed setting with a separate library and meeting room, it is the ideal place to conduct business, plan a family outing or simply unwind.

Lobby, reception, panoramic view
Exterior of the hotel, modern building, mountains
Explore More with The Ritz-Carlton, Almaty

Make your stay exceptional​.

Based in the principles of care, trust and service, the hotel's concierges strive to provide personalised recommendations upon each guest's request.​

Discover the history of Almaty and its sights with us! ​

Contact details: rc.alarz.concierge@ritzcarlton.com


Embark on an extraordinary exploration of Almaty city with The Ritz-Carlton, Almaty. Our experts are poised to deliver a premium transfer experience, catering to your desired destinations with utmost convenience and sophistication.

Hotel exterior and dedicated transportation car
Exterior of the hotel, Esentai Square

Green Key Certified

The Ritz-Carlton, Almaty is certified with the "Green Key" eco-label and is characterized by extended sustainability initiatives. We minimize our environmental footprint by sustainably managing our energy and water use, reducing our waste and carbon emissions, & increasing the use of renewable energy. We are committed to integrating leading environmental and social practices into our supply chain and collaborating with like-minded suppliers.

Best transportation experience

Let us help ensure an easy start your stay in the City of Apples. With the assistance of our expert greeting service, your Almaty experience will begin as soon as you step off the plane or train. Let us simplify your arrival with a greeting service and transfer from the airport or train station to t


The Ritz-Carlton, Almaty

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 050040

Tel: +7 727-3328888

Where Modernity Meets Wonders of the Silk Road

Our 30th-floor check-in area is designed to provide a seamless and exceptional experience. A cozy lounge area awaits, where you can relax and unwind while Ladies and Gentlemen take care of the check-in procedures. Enjoy a cup of special recipe Apple tea as a gesture of Kazakh hospitality and admire the breathtaking panoramic views. Take the opportunity to try local Aport apples, which are the main symbol of Almaty city and learn about the exclusive amenities and services available to guests. At The Ritz-Carlton, Almaty, we strive to familiarise our guests with kazakh traditions and culture. That is why we offer a unique ceremonial serving of Kazakh national sweets and tea in the lobby on the 30th floor, daily from 18:30 to 19:00 hours.

SEVEN Bar & Restaurant - Tea Ceremony
Restaurant, panoramic view to the mountains
Restaurant, panoramic view to the mountains

Haute Cuisine at the Heart of the Alatau Mountains

Indulge your senses in a world of culinary excellence at our selection of restaurants, where every meal is an exquisite journey of flavors, artistry, and impeccable service.


Escape from the pace of the city, re-center your energy, and realign your spirit at the Spa in The Ritz-Carlton, Almaty, where our locally influenced Central Asian beauty treatments and sustainable practices provide the foundation for a memorable experience.

Indoor pool, windows with mountain view
Indoor pool, windows with mountain view

Discover the perfect space for your next event at The Ritz-Carlton, Almaty. Our second floor features four versatile meeting rooms, two of which are bathed in natural daylight, creating an invigorating atmosphere for productive sessions. All of our meeting rooms come fully equipped with everything you need for a seamless and successful event. Before your event begins, enjoy our elegant pre-function area, ideal for networking or a quick break between sessions.

Wedding set up, panoramic view
Wedding set up, panoramic view
Celebrate Your Dream Wedding

Our experienced wedding specialists are dedicated to assist you every step of the way. From the initial planning stages to the execution of your dream wedding, our Ladies & Gentlemen are here to ensure the special day exceeds expectations and becomes a cherished memory of a lifetime. ​Choose from two stunning venues, each with their own unique features. With its generous size and flexible layout, our ground-floor Ballroom offers a versatile space to host weddings, receptions, and other grand events. During the summer months, enjoy the Terrace for a breath of fresh air, beautiful view and refined ambience. The smaller Altitude Ballroom located on 28th floor, boasts breathtaking views of the city, can offer a private reception and bar area, as well as a private dining room for more intimate gatherings. With a pre-function hall, impeccable service, and world-class cuisine, The Ritz-Carlton, Almaty is the perfect choice for your fairy-tale wedding and events.

Journey Into
Inspiring Destinations

What To Expect

We Are Delighted To Welcome You

Property Details

Frequently Asked Questions