Guest Room Features & Amenities

Overlooking Lake Ontario and the downtown Toronto skyline, The Ritz-Carlton, Toronto features 263 luxurious Guest Rooms including 56 one-bedroom Corner Suites, four Simcoe Suites, two Wellington Suites, and one Ritz-Carlton Suite. All Guest rooms are a minimum of 450 square feet and are some of the largest luxury hotel rooms in Toronto. 

All of our downtown Toronto hotel rooms and suites feature:

• Complimentary Wi-Fi
  
• 42" LCD Flat Panel HD television
• Floor to ceiling windows
• Large bathroom with Portuguese Estremoz marble stone walls
• Spacious dual vanities with make-up mirror
• Private shower with rain showerhead and handheld shower
• Deep soaker tub with handheld shower and bath caddy
• Handcrafted Italian 400 thread count Frette bed linen
• Rich African Anigre wood millwork
• High-speed wired and wireless Internet access
• Two-line speaker phones with private voicemail
• Twice-daily housekeeping service including nightly second service
• Fully-stocked honor bar with refrigerator upon request
• Two Ritz-Carlton signature terry bathrobes
• Umbrellas
• Electronic in-room laptop safes
• Full-size ironing board, iron and slippers
• 24-hour in-room dining
• Daily newspaper
• All guest rooms and suites are smoke free

The Ritz-Carlton Club® Level

The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton Brand. This newly redesigned downtown Toronto oasis offers a well-appointed, relaxed lounge environment overlooking Lake Ontario. With continuous complimentary culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, alcoholic beverages and sweets), it is the ideal place to conduct business or simply unwind.

• Personalized Private Shopping experiences from the most exclusive retailers in Toronto, such as Saks Fifth Avenue and Harry Rosen.
• Go behind the scenes of the Legendary Ritz-Carlton Service with our intimate Heart of House Tours.

Property Features & Amenities

Meeting Space:

The Ritz-Carlton, Toronto specializes in pairing the ideal conference rooms with impeccable service to cater to exclusive groups and special events. From board meetings, to product launches or corporate-wide celebrations, our state-of-the-art meeting rooms and event planning professionals ensure all of your events are exceptional.

The Ritz-Carlton, Toronto offers:

• The largest luxury Ballroom in Toronto with 7,400 square feet, divisible in four sections, accommodating up to 600 guests
• Elegant Wellington Ballroom is 3,000 square feet, divisible in four sections
  
• Spacious pre-function space with dramatic floor-to-ceiling windows overlooking Roy Thomson Hall and David Pecaut Square
  
• Individual meeting rooms include the Executive Boardroom, and the Gallery which features floor-to-ceiling windows
  
• First class service and impeccable Food & Beverage presentations
  
• Customized menus, including a range of cuisines from all over the world
  

Spa myBlend & Wellness Center:

Spa myBlend at The Ritz-Carlton, Toronto is a revolutionary whole body wellness centre. Exclusive to North America and only one of a handful of myBlend Spas around the world, Spa myBlend creates a truly personalized experience by providing a detailed skin analysis and blending a unique product for not only your skin type, but also for your current lifestyle. From jet lag, to skin firming and brightening there is a unique product blend that will meet the needs of your skin.

The personalization extends into our Fitness Center with Innovative Fitness trainers available to personalize a workout to meet your fitness goals.

Additional Hotel Features:

• Elegant conference rooms for business travel and corporate meetings
  
• Valet parking at our downtown hotel
  
• 2 Porsche and 2 Tesla car charging stations
  
• 24 hour In-Room Dining
  
• Fitness Centre open 24 hours
  
• 24-hour concierge services
• Overnight laundry and dry cleaning services
• Twice-daily housekeeping service
• Multi-lingual staff
• TOCA Restaurant, features Canada’s only Cheese Cave in a hotel
• Ritz Café & Bar offers barista coffees and teas, homemade pastries and grab and go breakfast items in the morning. Enjoy signature cocktails paired with bar snacks and sweets daily from 4 p.m.
  
• At EPOCH Bar & Kitchen Terrace, we invite you to discover our urban patio oasis with views of the CN Tower & Simcoe Park. Enjoy fusion gastrobar cuisine, handcrafted cocktails and daily afternoon tea in the dining room.  
  
• Over 400 pieces of original Canadian Artwork commissioned specifically for the hotel, including one-of-a-kind blown-glass light fixtures by renown Canadian artist, Jeff Goodman and photography by Caitlin Cronenberg

Business Services

• Copy Service
• Fax Service
• Printing
• Fee for outgoing fax
• Post/parcel
• Full-service Business Center, onsite

Hotel Policies

• Cancellation must be received 48 hours prior to check-in date to avoid a one-night room and tax charge 
• The hotel does not cash checks or accept checks as a form of payment 
• Credit Cards Accepted: American Express, MasterCard, Visa, Discover, Diner’s Club, JTB 
• Check-in: 4 p.m. 
• Departure: 12 p.m. 
• Overnight valet parking: $60 CAD (plus tax)
  
• Dining & Spa valet parking: $30 CAD (including tax) for first 4 hours, $10 for each additional hour
• Day Use visitors: $35 CAD (including tax) for 2 hours, $10 for each additional hour
• Due to height restrictions we will not be able to accommodate vehicles more than 2m (6ft 8in) in height in our underground parking garage
• An alternate outdoor parking area is located on the South East corner of Simcoe St. and Wellington St. West

Pet Policy

Well-mannered pets, weighing up to 30 lbs., are welcome at The Ritz-Carlton, Toronto. There is a non-refundable Pet Cleaning Fee per stay. Please see below for cleaning fees for each room type. A maximum of two pets up are permitted per room. All pets are required to be leashed or held in arms at all times in public areas. We regret that pets are not allowed in the Club Lounge, spa, fitness center, or any of the restaurants or bars. This exclusion does not apply to guide or service animals.

We reserve the right to require immediate removal of any pet that displays dangerous or unacceptable behavior, including, but not limited to, biting and excessive barking. Guests will be responsible for all charges relating to the removal of their pet, including transportation and kennel charges.

• $150 cleaning fee: Deluxe Rooms
• $300 cleaning fee: One Bedroom Corner Suites
• $350 cleaning fee: Simcoe
• $450 cleaning fee: Wellington & Ritz-Carlton Suites
  

In addition, a guest with a pet reservation for Deluxe & One Bedroom Corner Suites will be assigned to the 6th floor and is non-negotiable. Service and emotional support dogs are exempt of charges.

Location

• The Ritz-Carlton, Toronto is located in the heart of downtown just steps from the bustling financial and performing arts districts. 
• Located across from Roy Thompson Hall and only steps from the Toronto International Film Festival Bell Lightbox. 
• Easily accessible from Pearson International Airport and Billy Bishop Toronto City Airport 
• Within walking distance to the city’s attractions, restaurants and sports venues; The CN Tower, Ripley’s Aquarium, Roger’s Centre and Scotiabank Arena (formerly Air Canada Centre), as well as the Metro Toronto Convention Centre.
  
• Close proximity to high-end shopping areas, such as Yorkville and the fashionable Queen Street West.
• The Ritz-Carlton, Toronto is directly connected to the PATH, Toronto's downtown walkway linking 27 kilometers of underground shopping, services, entertainment, as well as St. Andrew subway station

Awards & Accolades

• Forbes Travel Guide Five Star Hotel Award – 2016-2023
• AAA Five Diamond Award – 2016-2021
• Travel & Leisure Best City Hotels in Canada

Accessibility