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A 5-STAR JAKARTA HOTEL 

Melding the personalized style of a boutique hotel with the 5-star luxury of a cosmopolitan city, The Ritz-Carlton Jakarta, Pacific Place redefines what it means to experience Indonesia’s capital. Drawing from both regional and global inspiration, every space is uniquely articulated to reflect a one-of-a-kind hotel experience. See downtown Jakarta unfold in front of you while enjoying amenities like:

  • Upon arrival, Indonesian welcome snacks and other 5-star hotel touches
  • Dedicated hotel concierge service throughout your Jakarta stay
  • Complimentary high-speed Internet to connect in downtown Jakarta
  • Bespoke, 5-star dining experiences in Jakarta, including private dining 
  • Club Lounge with complimentary luxury dining
  • Renovated meeting space, ideal for conferences in Jakarta 
  • Jakarta's largest hotel ballroom
  • Organic, 5-star luxury spa rituals and treatments

Verified Guest Reviews


Guest Room Features & Amenities

  • Largest hotel guest rooms and suites in Jakarta
  • Views of the Jakarta skyline through floor-to-ceiling windows
  • 55-inch Smart LED TV
  • Featherbeds with goose down and non-allergenic foam pillows and 300-thread-count linens
  • Complimentary high-speed Internet
  • Multi-line IDD telephones
  • Ironing board and iron (upon request)
  • Laptop-size safe
  • Twice-daily housekeeping attention with evening turndown service
  • 24-hour in-room dining
  • Daily international newspaper delivery
  • Refrigerator and bar services
  • iPod dock with AM/FM clock radio
  • Sunken, marble bath with city views, double vanity and 17-inch LCD television
  • Separate tub and marble shower
  • Asprey bath essentials
  • Lighted makeup mirror, hair dryer and scale
  • Terry cloth robes and slippers
  • Walk-in wardrobes

Property Features & Amenities

  • Outdoor pool, whirlpool and sauna
  • Spa and health club
  • In-room guest registration
  • Packing and unpacking services
  • Suit pressing upon arrival
  • Shoeshine services
  • Chauffeured limousine service
  • Postal and shipping services
  • Multilingual staff 
  • Linked to Pacific Place Mall
  • Complimentary Wi-Fi in restaurants, health club, spa, swimming pool and banquet rooms


Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Notary public
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Overnight delivery/pickup
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Hotel Policies

  • Check-in time is 3 p.m.
  • Check-out time is 12 p.m.
  • All online reservations must be guaranteed by credit card
  • Pets are not allowed in the hotel


Cancellations

  • Cancellations for a room reservation must be received 24 hours prior to 6 p.m. (local time) on the expected day of arrival


The Club Lounge

  • Open daily from 6 a.m. to 10 p.m.
  • Offering Complimentary 5-meal presentations throughout the day
  • Overlooking the panoramic view of the Jakarta Skyline
  • Children under 12 years of age are not permitted; those of age must have direct parental supervision on weekend visits to The Club Lounge

Awards & Accolades

  • 2020 | TOP 10 winners of Luxury Lifestyle Awards 2020 - The Best Luxury City Hotel in Jakarta, Indonesia
  • 2020 | TOP 12 Luxury Spas in Jakarta - The Ritz-Carlton Spa & Health Club
  • 2020 | TripAdvisor’s Travelers’ Choice Award 2020
  • 2020 | Travelmyth Top 30 Hotels in Jakarta 2020
  • 2019 | TripAdvisor’s Certificate of Excellence
  • 2019 | TripAdvisor #1 – PASOLA Jakarta
  • 2017 | TTG Travel Awards “Best City Hotel – Jakarta”
  • 2016 | Indonesia Tatler – Indonesia Best Restaurants : 8 Lounge
  • 2016 | Indonesia Tatler – Indonesia Best Restaurants : Pacific Restaurant & Lounge
  • 2015 | Indonesia Tatler – Indonesia Best Restaurants : 8 Lounge
  • 2011 | TTG Travel Awards “Best City Hotel – Jakarta”
  • 2011 | Indonesia Travel & Tourism Awards 2011/12 – Indonesia Leading Luxury Hotel 2011/12

Accessibility

  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Hotel has on site accessible self-parking
  • Route to some or all accessible guest rooms is not accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities

 

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