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Melding the personalized style of a boutique hotel with the 5-star luxury of a cosmopolitan city, The Ritz-Carlton Jakarta, Pacific Place redefines what it means to experience Indonesia’s capital. Drawing from both regional and global inspiration, every space at our hotel is uniquely articulated to reflect a one-of-a-kind stay. See central Jakarta, Indonesia from an exclusive perspective while enjoying amenities like:

  • Upon arrival in Jakarta welcome snacks and other luxury touches greet you
  • Our dedicated hotel concierge is your gateway to Indonesia's capital
  • Browse our free high-speed Internet to find central Jakarta attractions
  • 5-star luxury dining experiences elevate your stay in Jakarta, Indonesia
  • The Club Lounge features complimentary dining
  • Renovated meeting space makes our hotel ideal for conferences in Jakarta 

Verified Guest Reviews

Guest Room Features & Amenities

  • Largest hotel guest rooms and suites in Jakarta
  • Views of the Jakarta skyline through floor-to-ceiling windows
  • 55-inch Smart LED TV
  • Featherbeds with goose down and non-allergenic foam pillows and 300-thread-count linens
  • Complimentary high-speed Internet
  • Multi-line IDD telephones
  • Ironing board and iron (upon request)
  • Laptop-size safe
  • Twice-daily housekeeping attention with evening turndown service
  • 24-hour in-room dining
  • Daily international newspaper delivery
  • Refrigerator and bar services
  • iPod dock with AM/FM clock radio
  • Sunken, marble bath with city views, double vanity and 17-inch LCD television
  • Separate tub and marble shower
  • Asprey bath essentials
  • Lighted makeup mirror, hair dryer and scale
  • Terry cloth robes and slippers
  • Walk-in wardrobes

Property Features & Amenities

  • Outdoor pool, whirlpool and sauna
  • Spa and health club
  • In-room guest registration
  • Packing and unpacking services
  • Suit pressing upon arrival
  • Shoeshine services
  • Chauffeured limousine service
  • Postal and shipping services
  • Multilingual staff 
  • Linked to Pacific Place Mall
  • Complimentary Wi-Fi in restaurants, health club, spa, swimming pool and banquet rooms

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Notary public
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Overnight delivery/pickup
  • Post/parcel
  • Full-service business center
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Hotel Policies

  • Check-in time is 3 p.m.
  • Check-out time is 12 p.m.
  • All online reservations must be guaranteed by credit card
  • Pets are not allowed in the hotel


  • Cancellations for a room reservation must be received 24 hours prior to 6 p.m. (local time) on the expected day of arrival

The Club Lounge

  • Open daily from 6 a.m. to 10 p.m.
  • Offering Complimentary 5-meal presentations throughout the day
  • Overlooking the panoramic view of the Jakarta Skyline
  • Children under 12 years of age are not permitted; those of age must have direct parental supervision on weekend visits to The Club Lounge

Awards & Accolades

  • 2022 | CNBC Best Hotels for Business Travelers 2022 – Asia Pacific
  • 2022 | 2022 Customer Review Award from Agoda Indonesia
  • 2022 | ASEAN MICE Venue Standard Awards 2022
  • 2022 | CHOPE Diner’s Choice Awards for Buffet Restaurant of The Year
  • 2019 - 2022 | TripAdvisor #1 – PASOLA Jakarta
  • 2021 | 2021 Customer Review Award from Agoda Indonesia
  • 2021 | TripAdvisor’s Travelers’ Choice Award 2021
  • 2020 | TOP 10 winners of Luxury Lifestyle Awards 2020 - The Best Luxury City Hotel in Jakarta, Indonesia
  • 2020 | TOP 12 Luxury Spas in Jakarta - The Ritz-Carlton Spa & Health Club
  • 2020 | TripAdvisor’s Travelers’ Choice Award 2020
  • 2020 | Travelmyth Top 30 Hotels in Jakarta 2020
  • 2019 | TripAdvisor’s Certificate of Excellence


  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Hotel has on site accessible self-parking
  • Route to some or all accessible guest rooms is not accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities


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