Club concierge is always on hand to help make your stay an unforgettable one. Upon entering the Club Lounge, Club Level guests are greeted individually by name by the Club concierge, who specializes in providing an intuitive level of service tailored to each guest.
Club Level
The Ritz-Carlton Elevated Experience
- Access to Club Lounge on 53rd floor (7 a.m. – 10 p.m.)
- Personal check-in service at the Club Lounge
- Exclusive afternoon tea
- Daily five food and beverage presentations
- Complimentary one hour pressing service upon arrival
- Dedicated multilingual club concierge at your service
- ESPA gift certificate
ELEVATE YOUR STAY WITH THE RITZ-CARLTON CLUB® LEVEL
The Ritz-Carlton Club Level is often referred to as a “hotel within a hotel.”
Our dedicated Club Level concierge offers personal service to ensure your stay with us is unforgettable.
The Club Lounge at the Ritz-Carlton, Tokyo
The Club Lounge embodies a luxurious ‘residence,’ featuring four distinctly unique spaces – reception, garden terrace, dining room, and library lounge – each created with a different atmosphere for morning, day, and evening.
The elements in these spaces evoke themes from the outdoors, and create a sense of place and juxtaposition between the east and west: The carpet design is inspired from Japanese stone pavement, while the fans resemble the surrounding area and nearby Hinoki park. Furthermore, the wallpaper features scattered silver leaves, representing haze.
A selection of offerings and amenities has been carefully crafted by the Ladies & Gentlemen of The Ritz-Carlton, Tokyo to enhance the 5 senses of guests experience, from food and beverage offerings, entertainment programs, to exclusive events, all are available for club guests to enjoy.
During the afternoon, The Club Lounge acts as a relaxing sanctuary for guests who need an escape from the bustle of the city. Our Harp and Afternoon Tea service provides guests with a soothing harp performance while indulging in an elegant afternoon tea. Our Harp and Afternoon Tea service is available from 3 p.m. on Saturdays.
From early evening, The Club Lounge is the perfect place to enjoy panoramic views with wine and hors d' oeuvres before heading out for the night. The Club Lounge’s Library includes a carefully-selected collection of books for the discerning reader and an elegant bar space, making it the perfect place to sip evening cocktails while admiring the panoramic Tokyo skyline from the 53rd floor.
Every morning, guests can wake up to the finest egg dishes made by one of our most popular in-house chefs.
The Club Lounge also offers guests opportunities to enjoy the sense of place experiences such as “Cheese Night” to enjoy a specially prepared selection of delicious cheese, including our signature four-year aged Comté and “Fresh Herbal Tea” in which you can blend fresh herbs and make your own tea.
Club Lounge Hours
7 a.m. - 10 p.m.（non-smoking at all times）
| Breakfast | 7 a.m. - 10:30 a.m. |
|---|---|
| Light Lunch | 11:30 a.m. - 1:30 p.m. |
| Afternoon Tea | 2:30 p.m. - 4:30 p.m. |
| Hors d’oeuvres | 5 :30 p.m. - 7:30 p.m. (Saturdays and days before public holiday 5 p.m.- 7:30 p.m.) |
| Cordials and Desserts | 8 p.m. - 10 p.m. |
Visitors' service
- Up to 3 non-Club Floor visiting guests per room reservation (6,500 yen per person for one food presentation)
Children are welcome in the club lounge.
- For children 6-11 , there is a club charge of 4000 yen per night.
- For children over 12 , there is a club charge of 20,000 yen per night.
※ Food and beverage presentations are available after check-in (from 3 p.m.) on the arrival date.
※ A one-hour usage limit is set during the evening hors d’oeuvres.
※ Please note children at the age of 12 and under are welcomed before 7:30 p.m. as of November 1, 2020.
※ Please refrain from entering the Club Lounge in slippers, pajamas and bath robes.
※ All prices include consumption and service taxes.
Services for The Club® level Stay Guests
- Access to Club Lounge on 53rd floor (7 a.m. – 10 p.m.)
- Personal check-in service at the Club Lounge
- The Ritz-Carlton, Tokyo Club® level original seasonal welcome drink
- Exclusive afternoon tea
- Daily five food and beverage presentations
- The Ritz-Carlton, Tokyo’s Sommelier’s selection of wines and champagnes
- Complimentary one hour pressing service upon arrival
- Complimentary Wi-Fi Access in the hotel
- Complimentary photocopies & fax (domestic destinations) service (up to 20 sheets per stay)
- Complimentary phone calls within Tokyo 23wards area from the guestrooms
- Dedicated multilingual club concierge at your service
- Nespresso coffee machine in the guestroom
- Complimentary packing& unpacking assistance
- Complimentary shoe-polishing service
- Departure gifts
- Weekly Wonders Activities