1111 Ritz-Carlton Drive, Sarasota, Florida 34236 U.S.A.
Phone:  +1 (941) 309-2000   •  Map & Directions

Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.

Spa Policies

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What is the cancellation policy?

What about payment for spa services?

What if I am late for my appointment?

Are gift certificates available from The Spa?

Who can guide me in choosing my treatments?

Is there a minimum age for Spa treatments?

Can young guests use the fitness center?

Can I use the Spa if I am not a hotel guest?

Prior to Arrival

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When should I arrive?

What should I wear during my treatment?

What about my jewelry and valuables?

Should I shave before a treatment?

Health Question

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What if I have special health considerations?

What if I am pregnant?