THE PORTMAN RITZ-CARLTON, SHANGHAI

1376, Nanjing Xi Lu, Shanghai 200040 China
Phone:  +86 21 6279 8888   •  Map & Directions
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Hotel Information



We are improving our warm welcome experience for you!

Dear Guests,

As part of our mission to provide our guests with a new fresh arrival experience, we are excited to inform you that we have set the date to start the renovation project for our front entrance area. Starting March 7 to October 31, 2014, the front entrance area of the hotel will undergo renovation to offer all our guests an inviting new welcoming experience. To minimize guests inconveniences, please contact our team or your tour operator for more details of the renovation work.
Stroll down the famous West Nanjing Road and discover the city’s premier shopping areas, recreation facilities and tourism attractions including the famous Jing An Temple. Here, in the heart of the downtown, you’ll find The Portman Ritz-Carlton, Shanghai – a timeless symbol of luxury, perfectly at home in a constantly changing metropolis.

Setting the standard for hotels in downtown Shanghai, The Portman Ritz-Carlton offers an array of luxurious amenities to ensure a memorable stay. Guests at this distinctive downtown Shanghai hotel’s accommodations may enjoy:

  • 610 well-appointed guest rooms and suites
  • 3 restaurants and lounges serving Chinese, Japanese and Western favorites
  • An extensive health club with personal trainer service, swimming pool, gym and squash court
  • Convenient access to world-class shopping, cultural opportunities and entertainment
  • Complimentary wired and wireless Internet in guest rooms
  • Complimentary wireless Internet in restaurants, health club, spa, swimming pool, banquet rooms for guests and public visitors

Please select one of the links below to learn more about this downtown Shanghai hotel’s amenities and services.

  Guest Room Features & Amenities
  Property Features & Amenities
  Business Services
  Hotel Policies





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Guest Room Features & Amenities


  • Shanghai city skyline views
  • Contemporary Chinese décor, furnishings and artwork
  • Sealy beds with 300-thread count bed linen, down feather pillows and throws (choice of one bed or two single twin beds)
  • Separate bath and shower facilities
  • Extended wardrobe
  • Bedside lighting controls
  • Complimentary tea/coffee making 
  • IPod docking station
  • 32-inch LCD television
  • New AXN channel in all guest room
  • Complimentary wired and wireless Internet in guest rooms
  • Alarm clock with built-in CD player
  • Discreetly positioned honor bar
  • Hair Dryer

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Property Features & Amenities


  • Penthouse Suites
  • Fully-equipped gymnasium
  • Business center
  • The Ritz-Carlton signature shop
  • Gift shop
  • 24-hour room service
  • Regular and express valet services
  • Limousine and taxi services

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Business Services


  • High-speed Internet access and 3G network system in guest rooms.
  • Wireless Internet access and 3G network system throughout the hotel.
  • Technology Butler
  • Executive business services
  • Complimentary shoeshine service
  • Complimentary daily newspapers

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Hotel Policies


  • Check-in time is 2 p.m.
  • Check-out time is noon on the day of departure
  • Early check-in and/or late check-out requests are subject to room availability and additional charges
  • Cancellation policy:
    Cancellation is permitted before 1600 hours on day of your scheduled arrival. If the cancellation occurs after 1600 hours on the day of your arrival, hotel guests of our Shanghai hotel will incur penalty to 1 night's room rate and tax
The Portman Ritz-Carlton, Shanghai is a Tier 2 property. Learn more or