Spa FAQs

ESPA has especially created a selection of powerful and highly effective treatments for The Ritz-Carlton Spa that uniquely reflects a fusion of the latest scientific advances with potent European therapies and Eastern philosophy and influence. Our team of highly skilled and ESPA-trained Spa professionals have been hand picked to deliver optimum results in every treatment.

※Spa treatments are available for hotel guests and members only, for other guests, please refer to Day Spa program.

• Spa Reception Desk : 7:00am - 10:00pm
• ESPA Spa Treatment : 9:00am - 8:30pm (final treatment starting time)

Enjoy the luxurious range of heat and cooling experiences to cleanse your body and skin, relax and soothe aching muscles and prepare your body and mind for the treatment experience to follow.  These include separate male and female facilities for the following:

• Steam Room
• Sauna
• Changing Rooms
• Relaxation Suite
• Changing Rooms
• Shower
• And communal Swimming Pool

To schedule an appointment please speak with our specialist Spa reception team who will guide you to the right choice. In-house guests can press the Spa & Fitness button on your room telephone. From outside the Hotel please call 03-6434-8813 (7:00am - 10:00pm).

To ensure your preferred time and service is available, we do advise booking in advance.

• Our Spa environment is one of relaxation and tranquillity.  Please respect all Spa Guests’ right to privacy and serenity.  In light of this the Spa is a mobile phone-, pager- and smoke-free zone.
• Our Heat Experience is separated for male and female clients, therefore the use of swimwear is optional.
• We would like to invite residential guests to arrive at the Spa wearing the robe and slippers provided in their room.
• The Spa will provide abundant towels, slippers, shower caps and all amenities required for use during your visit.
• The minimum age requirement for access and treatments in The Spa is 16.