Forbes Five-Star Luxury Spa Experience


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Rise above the energetic streets of Shanghai to a peaceful retreat on the 55th floor of The Ritz-Carlton Shanghai, Pudong. Whether you arrive for the day or a single treatment, this luxury spa offers the promise of renewal with personalized massage, beauty and wellness treatments complemented by views over the breadth of the city. Let your mind and body achieve balance within this stunning sanctuary, which includes a 24-hour fitness studio, dry sauna, steam room and heated indoor swimming pool.

On-Site Outlets
Ritz Carlton Hotel image

The Ritz-Carlton Spa

Opulently outfitted with 10 treatment rooms, a 24-hour fitness studio, steam room, dry sauna and indoor heated pool, our 1,500-square-metre The Ritz-Carlton Spa provides the most luxurious spa experience in Shanghai.

Phone:   +86 21-20201818
10:00 AM-10:30 PM
Appointment required
Spa Menu
Three treadmills face floor-to-ceiling windows with other machinery on the periphery

Fitness Center

Located on the 53rd floor

7:00 AM-10:00 PM
Long indoor pool with floor-to-ceiling windows and evening views on one side and chaise lounges on the other


Indoor Pool

Mon-Sun : 7:00 AM-10:00 PM

Frequently Asked Questions

Absolute relaxation awaits with a massage, facial or other pampering treatment at our luxury spa. To put you at ease, we invite you to review our most frequently asked questions, and call our spa directly with any others you may have.

Arrival Time

The spa is located on level 55. You are encouraged to arrive 60 minutes prior to your treatment in order to change, relax and enjoy the facilities. Please be advised that late arrivals will result in a reduction of treatment time. Hotel guests are invited to arrive at the spa wearing the robe and slippers provided in their hotel room, and we advise leaving all valuables in the safe of their accommodation.


Scheduling an Appointment

To schedule an appointment, please speak with our reception team, who will guide you toward selecting the appropriate treatment for your needs. To ensure your preferred time and service is available, we recommend booking your treatment in advance.

Hotel guests can dial the Spa Experience button on their room telephone. From outside the hotel, please call +86 21 2020 1818. A minimum booking of two hours’ treatment time is required for non-hotel guests and must be guaranteed with a credit card.


Spa Etiquette

Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. In light of this, mobile phones, pagers and smoking are not allowed.



Health Conditions & Pregnancy

Health Conditions

Kindly advise us of any health conditions, allergies or injuries that could affect your service when making your reservation.



Please allow our team to guide you in selecting which treatments are most suitable for you during this special time.

Treatments and Relaxation Areas

A full range of specialized treatments are available and include use of the spa facilities, including the thermal suite and relaxation areas.


To continue your spa experience at home, all products used in our treatments are available from the spa reception.

Thermal Suite

Prior to your treatment, we encourage you to enjoy the luxurious spa facilities to prepare your mind and body for the treatment experience to follow. The following include separate facilities for ladies and gentlemen:

  • Crystal steam room
  • Lifestyle experience showers
  • Ice fountain
  • Rock sauna
  • Changing room
  • Relaxation room


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