Immerse yourself in the exotic Mexican Caribbean while staying at The Ritz-Carlton, Cancun, an exclusive resort in the heart of the Cancun Hotel Zone – and among the most luxurious hotels in the world. With convenient access to intriguing ancient Mayan sites, enticing white sand beaches and a variety of lively and leisurely pastimes, this Cancun hotel provides an exceptional setting for an unforgettable vacation.

Indulgent amenities, such as the impressive Culinary Center, the luxurious Kayantá Spa, the new Cliff Drysdale Tennis Center and award-winning restaurants, come together to create an irresistible oasis of enchantment at this breathtaking resort in Cancun, Mexico.

The 365-room resort offers stylish accommodations expected of a hotel consistently ranked among the finest in the world. Each of the resort’s guest rooms offer stunning vistas of the Caribbean Sea from their secluded terraces or balconies.

• Private balconies or terrace with breathtaking view of the Caribbean
• Goose down and non-allergenic pillows
• Spacious marble bathrooms with separate shower and bathtub
• Plush terry bathrobes
• Fully-stocked refreshment cabinet
• In-room gourmet coffee
• 24-hour in-room dining
• Twice daily housekeeping attention
• All rooms are non-smoking

The Ritz-Carlton, Cancun is home to an outstanding collection of exceptional services and amenities including:

• Two award winning Restaurants, Fantino and The Club Grill
• An exclusive Culinary Center designed by Viking Range®
• A Cliff Drysdale Tennis Center, considered one of the top players of all time
• An award wining Spa
• A Turtle Camp, for the protection of marine turtles 
• Impeccable personalized service paired with the warmth of the Mexican hospitality

Resort Features

• 365 guest rooms and suites
• 1,200 feet of white sand beach
• A striking Culinary Center by Viking Range featuring fun cooking classes
• Six restaurants
• Kayantá Spa
• Cliff Drysdale Tennis Center
• Two swimming pools and oceanfront whirlpool
• Fitness Center
• An executive business center
• Kids Camp children's activity program
• Full-service beauty salon
• Boutiques Escada and La Perla
• Xaman-Ek Gallery, exhibiting and selling the work of Mexican artists
• Tour and travel arrangements
• Car rental
• Babysitting services
• Special amenities for Japanese travelers
  
  

• Executive Business Center
• Wi-Fi Internet service available in all public spaces, with an additional charge
• Conference Concierge
• Technology Butler services

Check-in and check-out

• Check-in 3 p.m.
• Check-out: 12 p.m.

Connecting/Adjoining Room Requests
We cannot confirm request for connecting or adjoining rooms; however, we will make every effort to meet your requests. Kindly note special attention will be given to families with two or more rooms traveling with children under the age of 12.

Double/Double Bed Request
Limited availability, must be confirmed and guaranteed by reservation agent at time of booking, if available.

Number of Guests per Room
Rooms with king size bed comfortably accommodate two guests
Rooms with two double size beds comfortably accommodate four guests (two adults and two children under the age of 12).

Additional Persons per Room

• Additional persons 12 years and older will be assessed $60 each, per night
• Additional persons 12 years and older for Club Level accommodation will be assessed $120 each, per night
• Additional persons ages 4-11 staying on the Club Level will be assessed $50 each, per night

The above additional charges quoted are based on reservations on the European Plan (accommodation only plan).

To experience an even additional degree of comfort and value in your Cancun vacation, consider our Club Level Rooms.

Pets
Pets are not allowed on property.

Rollaway Beds
Rollaway beds will only be allowed in suites and guestrooms with king size beds at a rate of $60 per night. Only one rollaway bed per room or suite is permitted. Please note restrictions apply for holidays.

Smoking
All our rooms are non-smoking.

In the event you are unable to keep your reservation, please cancel at least fourteen days prior to arrival to avoid a cancellation charge.

• Cancellation required at least 7 days prior to arrival
• Cancellations within 14 days of arrival are subject to cancellation charge (payment for two nights, first and last night’s room rate subject to taxes)
• Pricing and policies are subject to change without notice
• Special cancellation policies apply during the Festive Season and holidays