Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico
Phone:  +52 998 881 0808   •  Map & Directions

The Extraordinary Club Level Experience

The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. Often referred to as a hotel within a hotel, this oasis offers a dedicated Concierge who attends to individual needs in a well-appointed, relaxed lounge environment. Because of the exclusive ambiance of the Club Lounge, we kindly request a resort-elegant dress code when choosing to unwind there.

The Club Level is located on the 8th and 9th floors of the resort. With continuous culinary offerings throughout the day, in breakfast, light snacks, hors d' oeuvres, beverages and sweets, and access to a computer station, it is the ideal place for a luxurious Cancun vacation.

Exclusive Guest Benefits

Access to the Club Level includes:

  • Dedicated Concierge for any of your personal needs 
  • Continuous culinary offerings throughout the day 
  • Exclusivity, quiet and unmatched service 
  • Access to a computer station and complimentary Wi-Fi access