Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico
Phone:  +52 998 881 0808   •  Map & Directions

Quick Facts

  Location / Map
  Guest Rooms
  Guest Room Amenities
  Resort Features & Amenities
  Property Features & Amenities


  • Luxurious tropical hideaway on the Yucatan Peninsula
  • Proximity to archaeological treasures such as the Mayan sites at Tulum, Cobá and Chichén-Itzá
  • On the Caribbean Sea

Guest Rooms & Suites

363 guest rooms including 50 suites and 46 Ritz-Carlton Club Level rooms featuring breathtaking views of the Caribbean Sea private balconies or terraces.

Each suite features:

  • A residential-style living room
  • 400-thread-count linens
  • Marble bath with double vanities, separate tub and shower with rainforest showerheads
  • Plush terry bathrobes
  • Imported bath essentials
  • In-room safe
  • Fully-stocked refreshment cabinet
  • Gourmet espresso machines
  • 32" LCD flat screen TV
  • High speed, Wi-Fi Internet access
  • CD player
  • Multi-line telephones with voice mail
  • Individual air conditioning controls

Room Type Quantity Area (feet2/m2) View Bed Type Smoking/
Ocean View Room 152 435/39
Ocean Front Room 116 435/41 Ocean view
Club Ocean View Room 24 435/41
Club Ocean Front Room 23 435/41
Ocean View Suite 5 876/81
Ocean Front Suite 31 876/81
Club Level Ocean View Suite 4 876/81
Club Ocean Front Suite 4 876 /81
Club Master Suite 2 876/81
Cobalt Residential Suite 1 1,900/177
Ritz-Carlton Suite 1 2,460 /229 Ocean view

Guest Room Features & Amenities

  • Private balconies or terraces with panoramic view of the Caribbean Sea
  • Plush, goose-down and non-allergenic comforters and pillows, sumptuous feather beds and luxurious 400-count Egyptian cotton sheets
  • Childproofed and wheelchair-accessible guest rooms available upon request
  • Spacious marble bathrooms with separate shower and bathtub in our luxury resort
  • Plush terry or lightweight embroidered bathrobes
  • Twice-daily housekeeping attention with evening turndown service
  • On-demand video and viewing guide
  • High-speed, wireless Internet access
  • iPod docking station
  • In-room safe
  • Coffee and tea refreshment box
  • Fully stocked refreshment cabinet
  • 24-hour in-room dining
  • All non-smoking guest rooms


Enjoy fine dining in Cancun with fresh seafood.
The Club Grill

One of Cancun’s most sumptuous dining experiences. The impressive precision of the luxurious menu at The Club Grill covers a full spectrum of indulgence.
  • Sophisticated dining, inspired locally
  • An exceptionally fine martini and soufflé selection
  • Opulent dining room reminiscent of a classic English Jazz Club 

Everyday. From 6:30 p.m. to 11 p.m.
Indulge in casual, oceanfront Cancun dining with private meals
The Caribe Bar & Grill

Share a delicious fare with your party at The Caribe Bar & Grill, a casual and comfortable restaurant located poolside and facing the white-sand beaches.
  • An open-air bar and grill
  • Convenient Cancun dining, located just steps away from the ocean in a sun-warmed terrace
  • Refreshing selection of thirst quenchers 

Daily. From 9 a.m. to 6 p.m.
Experience Cancun fine dining with live entertainment.
The Lobby Lounge

A stylish lounge featuring an artistic beverage list composed with care.
  • Over 100 of Mexico's premium collection of tequilas and an ingenious Margarita menu
  • Educational yet entertaining Tequila Tastings
  • An elegant, yet hip atmosphere 

Daily. From 5 p.m. to 12 a.m.

Discover exciting Cancun cooking classes.
The Culinary Center

An inspiring seaside kitchen created on the idea that friendships flourish with a well-prepared, creative meal. The Culinary Center is an intimate 12-seat residential-like venue featuring prix fixe menus from the creative chefs at The Ritz-Carlton, Cancun.
  • Balanced cuisine in a playful cooking class environment
  • Educative, entertaining and enthusing cooking lessons
  • Chefs Table 

Monday to Saturday. Schedules vary.
Enjoy fresh sushi and ceviche at one of the best restaurants in Cancun.
Sushi & Ceviche Bar

A creative reinvention of the masterful sushi roll and classic South American ceviches.
  • An imaginative Japanese-inspired menu with a hint of Mexico
  • Scrumptious and colorful selection of Mexican and Peruvian ceviches
  • Lively Cancun dining atmosphere located aside the Lobby Lounge 

Daily. From 6 p.m. to 11 p.m.
Indulge in casual dining in Cancun with ocean views.
El Café Mexicano

An instantly inviting casual setting serving regional gastronomy and international specialties.
  • A nice mix of Mexican dishes and a variety of world cuisine
  • Abundant seasonal themed buffets and savory a la carte dishes
  • Open for breakfast and lunch 

Daily. From 7 a.m. to 5 p.m.

Indulge in casual dining in Cancun with ocean views.

Quaint handmade beachside cabanas, graciously converted into private Cancun dining rooms.
  • Romantically graced by dimmed moonlight and the tranquil rhythm of the waves
  • Refreshing seafood flavors paired with a dramatic Caribbean setting
  • A memorable experience that blends picturesque Mexican charm with tantalizing Caribbean flair 

Daily. From 7 p.m. to 11 p.m.
The Ritz-Carlton, Cancun
In-Room Dining

Enjoy a variety of delectable dishes and flavors from the comfort of your room. Allow our culinary team to prepare savory creations throughout your stay. Start the day with a deliciously prepared breakfast and coffee, order a midday or evening snack, or relax with a gourmet dinner, all without leaving your room.
Relax with live entertainment and dining in Cancun.

Avant-garde Mediterranean food, beautifully executed. Fantino features an innovative menu that works with the purity of ingredients and their natural flavors to create award-winning cuisine for food lovers and fine dining enthusiasts alike.
  • Contemporary Mediterranean cuisine
  • One of the region’s finest wine lists
  • World-class service in a classically elegant interior 

Everyday. From 6:30 p.m. to 11 p.m.

Resort Features & Amenities

Our luxury resort in Cancun, Mexico has been consistently ranked among the finest hotels and resorts in the world and today it is proudly known as Mexico’s  most awarded resort.

  • Two award-winning restaurants, Fantino and The Club Grill
  • Nine dining outlets
  • A residential-style Culinary Center designed by Viking Range®
  • Kayantá Spa
  • Exclusive Club Lounge
  • 1,200 feet of white-sand beach
  • Two swimming pools and oceanfront whirlpool
  • Private beach palapas, cabanas and lounges
  • Poolside umbrellas
  • Ritz Kids camp, activities for children
  • Turtle release program
  • Beauty Salon
  • Complimentary fitness center with cardiovascular and strength-training equipment, personal training, and group classes
  • Tennis Center
  • The Ritz-Carlton Gift and Sundry Shop featuring logo apparel, a wide array of gift items and sundries
  • Escada and La Perla Boutiques
  • Xaman-Ek Mexican Gallery
  • Tour and travel arrangements
  • Professional On Site Photographer

Itzy Bitzy Baby Amenities

  • Special baby bath amenities 
  • Baby soaking tub 
  • Baby-proofed crib and changing table
  • Miniature hangers in the closet to fit the baby’s wardrobe 
  • Personalized sign for the day door 
  • Baby high chair

Available upon request for rooms with King size beds and suites only


The Ritz-Carlton, Cancun offers a fine selection of dining opportunities to exceed guests’ culinary expectations. From the superb Mediterranean cuisine of Fantino to the weekly theme dinners in El Café Mexicano or the private ocean side cabanas of Casitas

Property Features & Amenities

  • Spectacular white sand beach
  • Two sculptured pools
  • Aerobics studio
  • Fitness Center equipped with the latest cardiovascular and strength training equipment
  • Tennis Club and Pro Shop with three outdoor courts