Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico    Phone:  52 998 881 0808   Fax:  52 998 881 0815

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Quick Facts


  Location / Map
  Guest Rooms
  Guest Room Amenities
  Dining
  Property Features & Amenities
  Dining
  Property Features & Amenities
  The Group Lounge

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Location


  • Luxurious tropical hideaway on the Yucatan Peninsula
  • Proximity to archaeological treasures such as the Mayan sites at Tulum, Cobá and Chichén-Itzá
  • On the Caribbean Sea



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Guest Rooms & Suites


365 guest rooms including 50 suites and 46 Ritz-Carlton Club Level rooms featuring breathtaking views of the Caribbean Sea private balconies or terraces.

Each suite features:

  • A residential-style living room
  • 400-thread-count linens
  • Marble bath with double vanities, separate tub and shower with rainforest showerheads
  • Plush terry bathrobes
  • Imported bath essentials
  • In-room safe
  • Fully-stocked refreshment cabinet
  • Gourmet espresso machines
  • 32" LCD flat screen TV
  • High speed, Wi-Fi Internet access
  • CD player
  • Multi-line telephones with voice mail
  • Individual air conditioning controls


Room Type Quantity Area (feet2/m2) View Bed Type Smoking/
Non-Smoking
 
 
Club Level
Club Level room   438 /40 Ocean View       
Club Level Suite 876 /81 Ocean View  
Rooms
Itzy, Bitzy, Ritz Kids Rooms 438 /40 Ocean view       
Ocean View and Ocean Front Room 438 /40 Ocean view  
Suites
The Ritz-Carlton Presidential Suite   2460 /230 Ocean view       
Ocean View and Ocean Front Suites 876 /80 Ocean view  

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Guest Room Features & Amenities


  • Bedding presentation consisting of 400-thread-count linens
  • Remote-controlled television with international cable
  • CD player
  • Individual air conditioning controls
  • All rooms are equipped with gourmet espresso machines
  • Rainforest showerheads
  • Fully-stocked refreshment cabinet
  • Multi-line telephones with dataports and voice mail
  • In-room safe
  • Bedside radio with digital clock/alarm
  • Irons and ironing board
  • Marble bath with double vanities and separate tub and shower
  • Hair dryer and scale
  • Plush terry bathrobes
  • Imported bath essentials
  • Wi-fi internet service available, with an additional charge
  • All Club Level rooms and suites feature an iPod docking station
  • All suites feature 32" LCD flat screen TVs


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Dining


The Club Grill
  

A dining tradition not to be missed!

  • The splendor of 10 years of award wining cuisines
  • Live Jazz music
  • Famous soufflé station
  • Sophisticated Martini Bar
The Culinary Center
  

Fun cooking experiences.

  • Experience the essentials of gastronomy in a casual, social setting
  • Two-hour sessions are guaranteed to educate, entertain and inspire
  • A maximum of 14 participants allow for plenty of individual attention.
  • Wine and Tequila tastings
The Lobby Lounge
  

Four distinct ambiances in which to indulge.

  • Sushi & Seafood Bar for a light dinner
  • The Dance Floor, featuring a live entertainment
  • The Terrace, for tropical cocktails with a view
  • Clau Lounge, a trendy spot to unwind with a cool martini
  • Over 70 of Mexico's premium varieties of tequila
The Caribe Bar & Grill
  

Casual oceanfront dining.

  • Casual, relaxing atmosphere
  • Refreshing cocktails
Casitas
  

The only steakhouse located on the beach in Cancun.

  • An intimate gourmet experience under the stars
  • Private handmade cabanas, overlooking the Caribbean
  • A superb menu of prime cuts and seafood specials 
El Café Mexicano
  

A unique Mexican culinary journey.

  • Open for breakfast and lunch
  • Casual atmosphere overlooking the Caribbean Sea
  • Menu features Mexican and American favorites
Fantino
  

A must for food lovers.

  • One of the top rated restaurants in North America
  • Live entertainment
  • The most sophisticated prestige tasting menu in Mexico

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Property Features & Amenities


Guest Services

  • Twice daily housekeeping attention and evening turndown service
  • Overnight laundry and dry cleaning service
  • 24-hour in-room dining
  • Complimentary morning newspaper
  • Complimentary overnight shoe-shine service
  • Special amenities for Japanese travelers
  • Bath Butler service
  • Complete concierge services
  • Valet parking
  • Safe deposit boxes on property
  • Pool concierge
  • Babysitting services
  • Kids Camp children's activity program

Property Features

  • A striking Culinary Center featuring fun cooking classes
  • 1,200 feet of white sand beach
  • Two sculptured outdoor swimming pools with sun patios 
  • Oceanfront whirlpool
  • Kayantá Spa
  • Fitness center with a wide variety of fitness classes
  • Cliff Drysdale Tennis Center and Pro Shop 
  • Six restaurants complemented with two lounges
  • The Ritz-Carlton Club Level and The Cobalt Lounge
  • Group Lounge
  • Full-service beauty salon
  • Tour and travel arrangements
  • Car rental
  • Boutiques Escada and La Perla
  • The Ritz-Carlton Gift Shop featuring Ritz-Carlton logo merchandise
  • Pro Shop
  • Xaman-Ek Gallery
  • A Turtle Camp Program from June to September

Dining


The Ritz-Carlton, Cancun offers a fine selection of dining opportunities to exceed guests’ culinary expectations. From the superb Mediterranean cuisine of Fantino to the weekly theme dinners in El Café Mexicano or the private ocean side cabanas of Casitas

Property Features & Amenities


  • Spectacular white sand beach
  • Two sculptured pools
  • Aerobics studio
  • Fitness Center equipped with the latest cardiovascular and strength training equipment
  • Cliff Drysdale Tennis Club and Pro Shop with three outdoor courts

The Group Lounge


  • Ultimate luxury service for small events and VIP meetings
  • Personal butlers extend warm welcomes
  • Refreshments served throughout the day and evening
  • Concierge is on hand to assist with any and all requests
  • Located on the sixth floor of the resort
  • Reservations available for groups of 20 to 60 guests
  • Variety of food and beverage presentations, including continental breakfast, mid-day appetizers, afternoon tea, cocktails and hors d’oeuvres
  • Tailored presentations for groups of 50 or more