Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico
Phone:  +52 998 881 0808   •  Map & Directions

Quick Facts

  Location / Map
  Guest Rooms
  Guest Room Amenities
  Resort Features & Amenities
  Property Features & Amenities
  The Group Lounge


  • Luxurious tropical hideaway on the Yucatan Peninsula
  • Proximity to archaeological treasures such as the Mayan sites at Tulum, Cobá and Chichén-Itzá
  • On the Caribbean Sea

Guest Rooms & Suites

365 guest rooms including 50 suites and 46 Ritz-Carlton Club Level rooms featuring breathtaking views of the Caribbean Sea private balconies or terraces.

Each suite features:

  • A residential-style living room
  • 400-thread-count linens
  • Marble bath with double vanities, separate tub and shower with rainforest showerheads
  • Plush terry bathrobes
  • Imported bath essentials
  • In-room safe
  • Fully-stocked refreshment cabinet
  • Gourmet espresso machines
  • 32" LCD flat screen TV
  • High speed, Wi-Fi Internet access
  • CD player
  • Multi-line telephones with voice mail
  • Individual air conditioning controls

Room Type Quantity Area (feet2/m2) View Bed Type Smoking/
Club Level
Club Level Ocean View Guestroom 438/
Club Level Ocean Front Guestroom 438/
Club Level Ocean View Suite 876 /
Club Level Ocean Front Suite 876/
Ocean View Guestroom 438/
Ocean Front Guestroom 438 / Ocean view
Itzy, Bitzy, Ritz Kids Guestrooms 3 438 /
Ocean View Suite 876/
Ocean Front Suite 876/
Club Level Ocean View Suite 876/
Club Level Ocean Front Suite 876 /
Three Bedroom Ocean Front Suite /
The Ritz-Carlton Presidential Suite 2,460 /230 Ocean view

Guest Room Features & Amenities

  • Private balconies or terraces with panoramic view of the Caribbean Sea
  • Plush, goose-down and non-allergenic comforters and pillows, sumptuous feather beds and luxurious 400-count Egyptian cotton sheets
  • Childproofed and wheelchair-accessible guestrooms available upon request
  • Spacious marble bathrooms with separate shower and bathtub in our luxury resort
  • Plush terry or lightweight embroidered bathrobes
  • Twice daily housekeeping attention with evening turndown service
  • On-demand video and viewing guide
  • High-speed, wireless internet access
  • iPod docking station
  • In-room safe
  • Coffee and Tea refreshment box
  • Fully-stocked refreshment cabinet
  • 24-hour in-room dining
  • All non-smoking guestrooms


Enjoy fine dining in Cancun with fresh seafood.
The Club Grill

One of Cancun’s most sumptuous dining experience. The impressive precision of the luxurious menu at The Club Grill covers a full spectrum of indulgence.

  • Sophisticated dining, inspired locally
  • An exceptionally fine martini and soufflé selection
  • Opulent dining room reminiscent of an classic English Jazz Club

Everyday from 6:30 p.m. to 11 p.m.
Indulge in casual, oceanfront Cancun dining with private meals
The Caribe Bar & Grill

Share a delicious fare with your party at the casual and comfortable The Caribe Bar and Grill, located poolside and facing the white-sand beaches.

  • An open-air bar and grill
  • Convenient Cancun dining, located just steps away from the ocean in a sun-warmed terrace
  • Refreshing selection of thirst quenchers

Daily. From 9 a.m. to 6 p.m.
Experience Cancun fine dining with live entertainment.
The Lobby Lounge

A stylish lounge featuring an artistic drinks list composed with care.

  • Over 100 of Mexico's premium collection of tequilas and an ingenious Margarita menu
  • Educational yet entertaining Tequila Tastings
  • An elegant yet hip atmosphere

Daily. From 5 p.m. to 12 a.m.
Discover exciting Cancun cooking classes.
The Culinary Center

An inspiring seaside kitchen created on the idea that friendships flourish with a well prepared, creative meal. The Culinary Center is an intimate 14-seat residential-like venue featuring prix fixe menus from the creative chefs at The Ritz-Carlton, Cancun.

  • Balanced cuisine in a playful cooking class environment
  • Educative, entertaining and enthusing cooking lessons
  • Genuinely amusing Chefs Table

Monday to Saturday. Schedules vary.
Indulge in casual dining in Cancun with ocean views.
El Café Mexicano

An instantly inviting casual setting serving regional gastronomy and international specialties in congenial fashion.

  • The menu provides a nice mix of Mexican dishes and a variety of world-cuisine
  • Abundant seasonal themed buffets
  • Open for breakfast and lunch

Daily. From 7 a.m. to 5 p.m.
Indulge in casual dining in Cancun with ocean views.

Quaint hand-made beachside cabanas, graciously converted into private Cancun dining rooms.

  • Romantically graced with dimmed moonlight and the tranquil rhythm of the waves
  • Refreshing seafood flavors paired with a dramatic Caribbean scenario
  • A memorable experience that blends picturesque Mexican charm with tantalizing Caribbean flair

Daily. From 6:30 p.m. to 11 p.m.
Enjoy fresh sushi and ceviche at one of the best restaurants in Cancun.
Sushi & Ceviche Bar

A creative reinvention of the masterful sushi roll and classic South American ceviches.

  • An imaginative Japanese-inspired menu with a hint of Mexico
  • Scrumptious and colorful selection of Mexican and Peruvian ceviches
  • Lively Cancun dining atmosphere located aside the Lobby Lounge

Daily. From 6 to 11 p.m.
Relax with live entertainment and dining in Cancun.

Avant-garde Mediterranean food, beautifully executed. Fantino features an innovative menu that works with the purity of ingredients and their natural flavors to create award winning cuisine for food lovers and fine dining enthusiasts alike.

  • Contemporary Mediterranean cuisine
  • One of the region’s finest wine lists
  • World class service in a classically elegant interior

Everyday from 6:30 p.m. to 11 p.m.

Resort Features & Amenities

Our luxurious Cancun hotel has been consistently ranked among the finest hotels and resorts in the world and today it is proudly known as Mexico’s most awarded resort. 

  • Two award winning Restaurants, Fantino and The Club Grill
  • Seven dining outlets
  • A residential-style Culinary Center designed by Viking Range®
  • 1,200 feet of white-sand beach
  • Two swimming pools and oceanfront whirlpool
  • Private beach palapas, cabanas and lounges
  • Poolside umbrellas
  • Kids Camp children's activity program
  • Turtle release program
  • Babysitting services
  • Beauty Salon
  • Kayantá Spa
  • Complimentary fitness center with cardiovascular and strength-training equipment, personal training, and group classes
  • Tennis Center
  • The Ritz-Carlton Gift and Sundry Shop featuring logo apparel, a wide array of gift items and sundries
  • Escada and La Perla Boutiques
  • Xaman-Ek Mexican Gallery
  • Tour and travel arrangements
  • Car rental agency on property
  • Exclusive Club Lounge


The Ritz-Carlton, Cancun offers a fine selection of dining opportunities to exceed guests’ culinary expectations. From the superb Mediterranean cuisine of Fantino to the weekly theme dinners in El Café Mexicano or the private ocean side cabanas of Casitas

Property Features & Amenities

  • Spectacular white sand beach
  • Two sculptured pools
  • Aerobics studio
  • Fitness Center equipped with the latest cardiovascular and strength training equipment
  • Tennis Club and Pro Shop with three outdoor courts

The Group Lounge

  • Ultimate luxury service for small events and VIP meetings
  • Personal butlers extend warm welcomes
  • Refreshments served throughout the day and evening
  • Concierge is on hand to assist with any and all requests
  • Located on the sixth floor of the resort
  • Reservations available for groups of 20 to 60 guests
  • Variety of food and beverage presentations, including continental breakfast, mid-day appetizers, afternoon tea, cocktails and hors d’oeuvres
  • Tailored presentations for groups of 50 or more