THE RITZ-CARLTON, CANCUN

Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico
Phone:  +52 998 881 0808   •  Map & Directions
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Meeting Services



Call upon the expertise of our dedicated Meeting Services specialists who thrive on creating pitch-perfect events of any scale.

The Ritz-Carlton, Cancun’s state-of-the-art meeting facilities exceed any luxury hotel experience in Cancun. Our Meetings and Special Events team works closely with meeting planners to create truly memorable events. A full spectrum of flexible services can be customized to accommodate conferences, banquets and group affairs of any size and style. A dedicated conference concierge and a staff of professional coordinators ensure every event is a success.

  • Audio-visual equipment 
  • Shipping and receiving services 
  • Business Center 
  • High-speed Internet access 
  • Security services 
  • Electrical services 
  • Entertainment 
  • Technology Butler



Our Service

The Ritz-Carlton, Cancun is the ideal locale for any group event in Mexico. Guests are dazzled from beginning to end by exceptional artistry and unparalleled service only The Ritz-Carlton can provide. Trained, certified employees are ready to assist in the following areas:

  • Themed events 
  • Floral 
  • Decor 
  • Audio visual 
  • Meeting enhancements 
  • Transportation 
  • Entertainment 
  • Leisure activities 
  • Off-site venues 
  • Staffing requirements 
  • All-inclusive billing 
  • Dedicated Phone lines 
  • Private Security 
  • Shipping & Receiving

Additionally, highly qualified staff at The Ritz-Carlton, Cancun are pleased to fulfill your business objectives, offering further amenities, such as:

  • Conference concierge 
  • Experienced meeting planners 
  • Full-service Business Center with computer workstations, Internet access, printer, color photocopy, scan and fax 
  • Shipping and receiving services 
  • Express check-in/departure 
  • Technology Butler®

Team Building Activities

Team Building is an active process by which a group of individuals with a common purpose are focused and aligned to achieve a specific task or set of outcomes.

Every member of a team is an individual with their own skills, needs and ideas. Being a member of a team does not take away that individual identity, so it is very important to recognize and exploit it.

Effective team building takes individual, personal goals and combines them into a common purpose. A team, by itself, does not exist. We may look at a group of people, working together with common goals and a desire to achieve and call what we see "Teamwork". Really powerful teamwork happens when individuals are working both for their own and for shared goals. They have a sense of commitment and of personal benefit that is powerful and irresistible.

Participants learn to appreciate clear communication, trust, teamwork, coaching, and more while totally enjoy themselves in a highly energizing event.

Some of the most popular Team Building activities are:

*Culinary Sessions
*The Fast and the Faster
*Looney Games
*Mayan Rendezvous
*Pirate Encounter
*Rebuilding the Titanic
*Special Commando
*Tropical Michael Angelo

For more information please contact Destination Services department at The Ritz-Carlton, Cancun at rc.cunrz.ds.operations@ritzcarlton.com or via telephone at 52 (998) 881-0726.

Themed Events

  Bliss
  The Mayan Jungle
  The White Night
  Sea Serenity
  La Fiesta Mexicana
  The Elegance of Roses
Bliss
Feel the soothing breeze of the ocean while savoring grilled specialties in a superbly comfortable chic setting.
Mix and mingle in a contemporary-naturist ambiance. We will indulge you into bliss. Hors d’oeuvres will be passed as you savor our Martini Bar. Let the soothing sounds of Bossa Nova reach your soul as you linger and unwind in a haven of tranquility.
The Mayan Jungle
Immerse in the legendary world of Balam, the powerful jaguar guardian of the jungle. Guests will be escorted by a Mayan princess and her warriors into a dramatic scenario where the magical ambiance and mystique of this glorious culture comes alive in an unforgettable experience that will astound your senses.
The White Night
Upscale and contemporary, The White Night is a celebration of the senses. A stunningly set ballroom glows with white fabric surrounding your guests with contemporary Mexican artwork. The cuisine itself is a work of art, featuring a menu of “new” Mexican cuisine. Your selected entertainment set on a white stage, will provide the ideal frame to end a celebration long to be remembered.
Sea Serenity
Be tempted by the ceaseless sound of the waves that will welcome you to a celebration of flavors. The gentle Caribbean breeze, the glow of candle lights and the soothing sounds of the sea are the perfect elements for an engaging, mystical and serene evening under the stars.
La Fiesta Mexicana
Combining the sounds, colors and flavors of Mexico in one of our lovely outdoor courtyards with the sandy white beach and the crystal turquoise Caribbean waters as your backdrop. This event is certain to enliven and delight your senses.

Experience local traditions and the flavors of this folkloric small town and amuse yourself with the magical sounds of mariachi. Enjoy the subtle flavors of your favorite tequila and experience the vast array of Mexican specialties prepared in the traditional style.
The Elegance of Roses

Imagine being surrounded by the alluring elegance of thousands of red roses and being engaged into a sophisticated evening of celebration in true Ritz-Carlton style.

A magnificent party ambiance along with the sound of soft piano music will carry you into a world of glamorous entertainment. Dance the night away or meet with friends at our Cognac Bar to celebrate life and the true art of enjoyment.

Audio-Visual Services

The resort’s meeting room technology is enhanced by:

  • High-speed Wi-Fi Internet access in all public areas, with an additional charge
  • Multiple telephone lines and extensive audio-visual services
  • An expert technical staff is on hand to manage sound and lighting
    systems, video production, multi-image production and programming, and computer graphics.

VolunTeaming

At The Ritz-Carlton, we have built a legacy of extraordinary service. This tradition extends into our social and environmental responsibility program, Community Footprints, and inspires us to positively impact the lives of others. Engage. Contribute. Inspire. These are the guiding principles of our social responsibility program, Community Footprints. These principles enable us to make a meaningful difference in the communities. From tackling poverty and supporting children to simply making the environment a better place, we strive to make a difference.

Destination Services department has assisted groups wanting to participate in the following activities:

*Beehive Building
*Bike Building
*CRIT (Children's Rehabilitation Center)
*Mayan Acquaintance (Supporting Mayan Communities)

For more information please contact Destination Services department at The Ritz-Carlton, Cancun at rc.cunrz.ds.operations@ritzcarlton.com or via telephone at 52 (998) 881-0726.

Destination Services

Cancun lures visitors with enticing stretches of brilliant white sand, a wealth of amenities and services, and a variety of lively and leisurely pastimes. Just minutes from our resort, Cancun offers pristine golf courses, sophisticated malls, a downtown open-air market and world-renowned restaurants and nightlife.

Mexico's archaeological treasures are also within easy reach, with the Mayan sites at Tulum, Coba and Chichen-Itza offering unforgettable glimpses into the area's fascinating past and legendary culture.

At Destination Services it is our priority to create unique and exceptional memories for our group guests while extending the most refined service in truly unforgettable excursions & activities.

The Ladies and Gentlemen of Destination Services are a team of creative and enthusiastic professionals, committed to partnering with you to develop a successful, exciting and profitable experience for you and your guests.

Some of the most fascinating attractions you can find in Cancun are:

*Chichen Itza
*Tulum
*Xel-Ha
*Xcaret
*Isla Mujeres
*Rio Secreto
*Golf Courses
And many more activities

For more information please contact Destination Services department at The Ritz-Carlton, Cancun at rc.cunrz.ds.operations@ritzcarlton.com or via telephone at 52 (998) 881-0726.

Environmental Responsibility

Meetings and events at The Ritz-Carlton are carefully designed to create an unparalleled guest experience while protecting our natural resources. Together with our property-based Ritz-Carlton Environmental Action Conservation Teams (REACT) you and your attendees can support our efforts to reduce our environmental imprint and make a meaningful difference. Within our hotels, we reduce energy and water usage, offer a linen and terry reuse program, and utilize environmentally preferable cleaning products. Our meeting venues support a sustainable future by offering recycled paper products and pens, water service options, organic and local food and sustainable seafood options.

Group Meal Plan

Endless Flavors
Created exclusively to exceed the expectations of group guests with innovative cuisine while providing an exceptional value and ease for Meeting Planners. Endless Flavors is a meal plan which provides a convenient option that allows your guests to experience meals either in catered settings or at leisure, selecting from any of our highly regarded food and beverage outlets including two of the top-rated restaurants in North America.

Turquoise option
Cancun’s premier Luxury meal pan featuring two AAA Five Diamond Award-winning restaurants, created to satisfy every craving. Your guests can enjoy breakfast, lunch and dinner in any of the resort’s restaurants and lounges, including a 12-hour unlimited beverage plan with Deluxe brands. The Turquoise Meal Plan features all dining outlets including Fantino, The Club Grill, El Café Mexicano, Casita’s (Cancun’s only restaurant located directly on the sands of our famous beach), The Sushi and Ceviche Bar and our three vibrant cocktail lounges. Groups utilizing this plan can also choose private catered functions and select from pre-designed catered menus for any meal function.
$195 per person

Jade option
Focus on group dynamics and interactive functions with a superb catering experience. When choosing this plan, your attendees will be able to network with colleagues and enjoy the same high-quality experience with private catered functions in any of the resort’s indoor or outdoor function spaces. Serving either plated or buffet breakfasts, lunches, and dinners, this plan also includes 12 hours of open bar service, featuring premium brands at banquet bars or in any of our lounges.
$160 per person

This is not an all-inclusive meal plan. All prices listed are in US Dollars, per person and are subject to 11% Tax and 15% Service Charge. Valid through December 2014; please note that not all plans may be available over all dates. On either plan, if a group chooses to upgrade beyond the standard package catered menus, selections can be made from our full catering menus at with 20% savings on retail pricing.

For inquiries and further information regarding the Endless Flavors meal program for guests, please email us at rc.cunrz.leads@marriott.com




Every year from May until November, female sea turtles return to the Cancun shoreline to lay their eggs. Through our dedicated Turtle Guardian Program, we safely collect and relocate the eggs to the Turtle Camp, a group of protected artificial nests where the eggs are able to incubate free from predators. Two months later the hatchlings emerge and are collected by our Turtle Guardians. Later, after dusk, our guests can volunteer to participate in our nightly release where the baby turtles are placed into their new home, the ocean.

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