Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo 77500 Mexico    Phone:  52 998 881 0808   Fax:  52 998 881 0815

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Meeting Services



Call upon the expertise of our dedicated Meeting Services specialists who thrive on creating pitch-perfect events of any scale.

The Ritz-Carlton, Cancun Meetings and Special Events team works closely with meeting planners to create truly memorable events. A full spectrum of flexible services can be customized to accommodate conferences, banquets and group affairs of any size and style. A dedicated conference concierge and a staff of professional coordinators ensure every event is a success




Themed Events



  Bliss
  The Mayan Jungle
  The White Night
  Sea Serenity
  La Fiesta Mexicana
  The Elegance of Roses

Bliss

Feel the soothing breeze of the ocean while savoring grilled specialties in a superbly comfortable chic setting.
Mix and mingle in a contemporary-naturist ambiance. We will indulge you into bliss. Hors d’oeuvres will be passed as you savor our Martini Bar. Let the soothing sounds of Bossa Nova reach your soul as you linger and unwind in a haven of tranquility.

 



The Mayan Jungle

Immerse in the legendary world of Balam, the powerful jaguar guardian of the jungle. Guests will be escorted by a Mayan princess and her warriors into a dramatic scenario where the magical ambiance and mystique of this glorious culture comes alive in an unforgettable experience that will astound your senses. 

 



The White Night

Upscale and contemporary, The White Night is a celebration of the senses. A stunningly set ballroom glows with white fabric surrounding your guests with contemporary Mexican artwork. The cuisine itself is a work of art, featuring a menu of “new” Mexican cuisine. Your selected entertainment set on a white stage, will provide the ideal frame to end a celebration long to be remembered.

 



Sea Serenity

Be tempted by the ceaseless sound of the waves that will welcome you to a celebration of flavors. The gentle Caribbean breeze, the glow of candle lights and the soothing sounds of the sea are the perfect elements for an engaging, mystical and serene evening under the stars. 

 



La Fiesta Mexicana

Combining the sounds, colors and flavors of Mexico in one of our lovely outdoor courtyards with the sandy white beach and the crystal turquoise Caribbean waters as your backdrop. This event is certain to enliven and delight your senses.

Experience local traditions and the flavors of this folkloric small town and amuse yourself with the magical sounds of mariachi. Enjoy the subtle flavors of your favorite tequila and experience the vast array of Mexican specialties prepared in the traditional style. 

 



The Elegance of Roses

Imagine being surrounded by the alluring elegance of thousands of red roses and being engaged into a sophisticated evening of celebration in true Ritz-Carlton style.

A magnificent party ambiance along with the sound of soft piano music will carry you into a world of glamorous entertainment. Dance the night away or meet with friends at our Cognac Bar to celebrate life and the true art of enjoyment. 

 



VolunTeaming



VolunTeaming is now offered under The Ritz-Carlton social responsibility program, Community Footprints. Transcending traditional group activities, VolunTeaming combines teambuilding with volunteer activities that create lasting memories for the participants. Recognizing that many groups want their teambuilding time to make a meaningful contribution, these programs enable guests to be a force for good and feel personally connected to the place that they visit.

Please contact your meetings and special events professional for details on how VolunTeaming activities can be matched to group.

The Group Lounge

The Group Lounge offers the ultimate luxury service for small conventions and VIP meetings, providing the ideal setting to enjoy the finest group experience.

Located on the 6th floor of the hotel, the Group Lounge is an exclusive retreat of supreme comfort offering a variety of five food and beverage presentations. The displays may include continental breakfast, mid-day appetizers, afternoon tea, cocktails and hors d'oeuvres.   

  • Accommodates a maximum of 60 participants and offers upon request a private group check-in.
  • In addition to refreshments being served throughout the day and evening, the concierge is available to assist with any and all requests.
  • The Ritz-Carlton Group Lounge can be reserved for groups hosting 20 to 60 guests.
  • The food and beverage presentations can be tailored to the preferences and specific program of groups above 50 participants.


Audio-Visual Services

The resort’s meeting room technology is enhanced by:

  • High-speed Wi-Fi Internet access in all public areas, with an additional charge
  • Multiple telephone lines and extensive audio-visual services
  • An expert technical staff is on hand to manage sound and lighting
    systems, video production, multi-image production and programming, and computer graphics.


Destination Services



  DISCOVER
  CARIBBEAN SEA ATTRACTIONS
  TRANSPORTATION
  TEAM BUILDING ACTIVITIES
  ADVENTURE
  ACTIVITIES
  THEMED PARKS
  SHOPPING TOURS

DISCOVER


The first priority for The Ritz-Carlton, Cancun Destination Services team is to become acquainted with the groups they host so that attendees are assured truly momentous excursions and activities, all enthusiastically personalized for their needs and pleasures.

From airport transfers and meet-and-greet services to wondrous archeological expeditions, dine-arounds and water jungle safaris, the resort’s hospitality experts see that all details are seamlessly interlaced.

Teambuilding exercises are a specialty here, and group camaraderie quickly heightens during cooking lessons, golf and tennis tournaments, zip-line adventures, deep-sea fishing, sailing, swimming with dolphins and other participation events. Activity advisors are always ready to showcase Cancun’s natural wonders, offering guests entertaining variety that includes visits to
intriguing destinations highlighting the area’s culture and natural beauty.

CARIBBEAN SEA ATTRACTIONS

 

Water Jungle Safari
Enjoy the beauty of the Caribbean waters driving your own boat on a guided
tour, as you experience a world of tropical birds, plants and marine life. An
exciting tour through the mangroves with an experienced guide provides
an opportunity to enjoy some of nature’s finest sights. For those who want
to explore the world of living coral and colorful fish, a snorkeling stop at
one of the largest reefs in the Western Hemisphere is part of this aquatic
adventure.

Additional Information:

  • Two hours tour
  • Two types of boats to select from, seating two guests
  • Transportation is included
  • Beach attire is required
  • Half Day activity

 


Swim with Dolphins in Cancún
Swimming with the dolphins, an experience of a lifetime! Live this wonderful
adventure and discover the magic of dolphins in a controlled environment, without leaving Cancún!

Additional Information:

  • One hour activity
  • A short 15 minute drive from the resort
  • Transportation is provided
  • Beach attire is required
  • Pregnant women are not allowed
  • Half day activity


Swim with Dolphins in Isla Mujeres
Following a 45 minute boat adventure to Isla Mujeres, enjoy the excitement of swimming with dolphins in their natural habitat. Relax and enjoy the charm of this Mexican fishing village after your swim.

Additional Information:

  • Six – eight hour activity
  • Transportation is provided
  • Beach attire is required and a change of clothing is suggested
  • Pregnant women and children under eight years old are not
    allowed
  • Children 8 to 12 must be accompained by an adult.
  • Full day activity


Catamaran Sailing and Snorkeling
Sail through the crystal clear waters of the Caribbean in true Ritz-Carlton style. Allow us to take you on an exclusive Catamaran journey where the crew members
lead beginners and experienced snorkelers into the underwater
world. The tour continues at Isla Mujeres, the ideal place to savor a
special lunch created exclusively for our guests.

Additional Information:

  • Six hour activity
  • Snorkeling gear is provided
  • Complete open bar on board
  • Transportation is provided
  • Luncheon is included
  • Beach attire is suggested



Deep Sea Fishing
For the sport fishing enthusiast, the waters of the Mexican Caribbean are filled with a variety of fish including Red Snapper, Barracuda, Bonito and Dorado.
From April through July, when Marlin and Sailfish migrate through
the area, sport fishers from all over the world travel to Cancún to test
their skills against these powerful creatures.

Additional Information:

  • Four, six or eight hour charters are available
  • Beer and soft drinks are served on board 
  • Transportation to marina is provided
  • Half or Full day activity



Certified Diving in Cozumel

The world renowned Cozumel coast provides the perfect setting for an unforgettable diving experience. Dive in clear, warm, tropical waters abundant with colorful fish and breathtaking coral formations. Allow us to make recommendations based upon your diving skill level and needs.

Additional Information:
  • Two and three tank diving is available
  • Transportation to the marina is included
  • Wet suit is not included
  • Price based on selected diving tour
  • Full day Activity


Luxury Yacht Rentals
Let your guests sail the amazing turquoise waters of the Mexican Caribbean in a luxurious yacht. Our exclusive boat selection is available for private snorkeling tours, fishing trips, sunset tours or simply for relaxing and exploring.

Additional Information:

  • Based on your requirements we will customize the half or full activity for your group or individual guests
  • Yacht rentals are based on a minimum of four hours

 



TRANSPORTATION

Airport Transfers and VIP Services

Guests will feel at home when they are greeted by our warm and friendly Ladies and Gentlemen of Destination Services.

Greeting Services

  • Personalized signage
  • Uniformed Ladies and Gentlemen to greet your guests
  • Chilled scented towels and bottled water
  • A selection of comfortable air-conditioned vehicles
  • Airport Taxes


Departure Services

  • Printing of departure notices
  • A selection of comfortable air-conditioned vehicles
  • Airport VIP Lounge: For guests who wish to continue The Ritz-Carlton experience after they have left the resort, we offer the services and amenities of a First Class Lounge, located at the terminal 2 and 3 on the second level of the Cancún International Airport. Services Include:
    • Multi-lingual concierges
    • Complimentary snacks
    • Alcoholic and non-alcoholic beverages
    • Complimentary Internet access
    • Laptop and cellular hookup
    • Plasma televisions
    • Flight information
    • Meeting facilities


Deluxe Transportation

A selection of luxury vehicles is available for top level executives and award winners. Services Include:

  • Uniformed chauffeur
  • Chilled scented towels and bottled water



Hospitality Desk & Activity Advisors

Our knowledge and service oriented team will assist you and your guests as Activity Advisors and Coordinators for tours and restaurant reservations.
Services Include:

  • Uniformed staff to assist your guests
  • Local access telephone line for reservations
  • Hospitality desk set-up
  • Brochures of our recommended activities

 



TEAM BUILDING ACTIVITIES

Culinary Sessions at The Ritz-Carlton
The participants of your group can partake in one of the newest trends in food-related entertainment and learn how to prepare exquisite cuisine in a residential style kitchen overlooking the Caribbean Sea. At the resort’s Culinary Center, guests delight in fun cooking classes guaranteed to entertain, educate and excite. These sessions are ideal as a group activity to promote camaraderie and participation.  Private Sessions may be customized based on your needs.


Sunrise Boot Camp
With the beach as your backdrop, the Sunrise Boot Camp is an invigorating, fun and dynamic conditioning program that will give up to 20 of your attendees a complete cardio and muscle training to tone their bodies while getting to know each other in a unique and revitalizing environment. The diverse menu of activities allows you to select the ones that best suits the needs of your particular group and their fitness levels.


Tennis Social
For tennis enthusiasts who like to socialize while they play, the resort’s Cliff Drydale Tennis Center offers group events that can be customized with the professional guidance of the Tennis Pro. Services include corporate tournaments, tennis socials, special clinics, or professional exhibitions. After the play, guests may enjoy healthy hors d’ouevres and natural juices served courtside.



ADVENTURE


Chikin-ha Mayan Zip Lines
An unforgettable half-day expedition. Fly over the jungle’s foliage and cenotes on a series of the most exciting zip-lines of México. Bike journey through jungle paths and snorkel in underground rivers. The experience is complemented with a traditional Mayan purification ceremony in a mystic cenote.

  • An one and a half hour drive from Cancún
  • Transportation is provided
  • Luncheon is included
  • Tennis shoes and an extra set of clothing are suggested
  • This activity is not recommended for pregnant women and children under six
  • People with physical limitations are not allowed
  • Half day activity

 

Mayan Encounter at Cobá
An exciting day trip filled with Mayan culture and off-track adventure. Visit Cobá, an archaeological site hidden deep inside the jungle of the Eastern Yucatan Peninsula, where we will guide you through the ancient history of the region.
Leaving Cobá we head to an authentic Mayan village, where you will interact with a self-sufficient community of Mayan descendents. This activity offers a great combination of history, archeology, nature and culture all in one adventure-filled day.

  • A two hour drive from Cancún
  • Transportation is included
  • Luncheon is included
  • Rappelling into a cenote and canoeing on the lagoon is included
  • Casual clothing and sneakers are suggested
  • This activity is not recommended for pregnant women and children under six
  • Full day activity


 

Jungle Crossing

This exciting adventure tour starts with a Jungle Crossing 4x4 all-terrain vehicle to get to Rancho San Felipe, a small Maya family community where the second longest underground river system in the world is located. Snorkel into the underground rivers where can observe stunning stalactite and stalagmite formations above and below this crystal-clear water. After lunch, the expedition takes you to the virtually untouched bay of Punta Soliman, where you will participate in a sea kayak expedition out to the reef system.
  • One hour and forty-five minute drive from the hotel
  • Transportation is provided
  • Luncheon is included
  • Snorkeling equipment is provided 
  • Beach wear and an extra set of clothing is suggested
  • This activity is not recommended for pregnant women and children under six
  • Full day Activity

 



ACTIVITIES

 
Dine Around Coordination
Destination Services can suggest a selection of the top restaurants in Cancun and the Mayan Riviera, from international and award winning restaurants to local and regional favorites.


Wine and Tequila Tastings at The Ritz-Carlton
Casual wine and Tequila tastings offer participants an unforgettable opportunity to enjoy and explore how these refined beverages may enrich your food choices. Train the palate to recognize the subtle undertones of premium Tequilas, taste outstanding selections from Baja California’s boutique wineries or explore the flavor and style of South American vintages. This is an ideal way to start the evening. These activities are offered at the impressive Culinary Center overlooking the Caribbean Sea.


Golf
In Cancún, the enthusiast can enjoy a round of golf in some of the areas most ecologically friendly settings and challenging courses designed by Jack Nicklaus, Robert Trent Jones, Jr., Robert Von Hagge, Isao Aoki, Greg Norman and P.B. Dye, all within a short drive from the resort.

Nightlife Coordination
Allow us to suggest some of Cancun’s hottest world famous nightspots.


Off-Site Event Coordination
Allow us to make recommendations and show you the various options for group events in Cancún and the surrounding area. The Ritz-Carlton, Cancun Meetings and Special Events team will be delighted to organize everything from
music, entertainment, decor, food, beverage and transportation.



THEMED PARKS

Xcaret
One of Mexico’s most beautiful ecological parks. Xcaret’s main attraction is an underground river, safe and great to swim in. The park also features a small
Mayan site, aquarium, botanical garden, aviary, butterfly farm,
archaeological museum and five restaurants.

  • An easy one hour and fifteenminute drive from Cancún
  • Transportation is provided
  • Luncheon is included
  • Xcaret at Night, an amazing folkloric show is included
  • Casual clothing, beach attire and a change of clothing is suggested
  • Many additional activities are available for an extra price
  • Full day activity


Xcaret at Night
As the sun sets, Xcaret park beams with the sights, sounds and colors of the most complete folkloric show. This amazing choreographed production is internationally known and recognized, retracing Mexico’s rich heritage and fascinating history.

  • An easy one hour and fifteen-minute drive from Cancún
  • Dinner is included
  • Half day activity

 

Xel-Ha
“Where water is born” Xel-Ha is a natural aquarium cut out of the limestone shoreline, a place of exceptional beauty and tranquility dedicated to preserve the integrity of the flora, fauna, and nature’s pristine waters. Guests will have an opportunity to explore and interact with the countless multicolored fish found in the bay.

  • An easy one hour and a half drive from Cancún
  • All food and beverage are included
  • Transportation is provided
  • Casual clothing, beach attire and change of clothing is suggested
  • Additional activities are available for an extra price
  • Full day activity

 

ARCHEOLOGICAL SITES

Chichen-Itza
Considered one of the New 7 Wonders of the World, this religious center is an icon of the Mayan civilization of this region. The pyramids and temples of Chichen-Itza are ancient monuments known in the past as a vigorous city in the Yucatan from the 10th to the 12th centuries.
Exploring the site by foot and walking through some of the impressive structures is the best way to experience the beauty and architecture of this famous city.

  • Two and a half hour drive from Cancún
  • Luncheon is included
  • Private certified tour guide
  • Tri-Pod cameras are not allowed
  • Transportation is provided
  • Comfortable shoes and visor are recommended
  • Full day activity


Tulum
Tulum is an ancient fortress that sits atop cliffs offering a breathtaking view overlooking the Caribbean Sea. It is the largest Mayan trading settlement built on the coast and it is just 80 miles southwest of Cancún.

  • One hour and forty-five minute drive from the hotel
  • Private certified tour guide
  • Transportation is provided
  • Comfortable shoes and visor are recommended
  • Tri-Pod cameras are not allowed
  • Luncheon can be arranged
  • Full day activity

 



SHOPPING TOURS

Shopping in the city of Cancún is truly a unique experience. From specialty shops, designer boutiques to major department stores, Cancún is the place to indulge yourself. Most stores provide duty-free shopping for jewelry, perfumes and the latest trends in fine accessories.


Kukulcan Plaza / Luxury Avenue
Kukulcan Plaza is an indoor mall and is just minutes away from The Ritz-Carlton, Cancun. The mall has 250 unique shops and boutiques such as Mont Blanc, Fendi and Cartier, among many others. Guests looking for a selection of signature shops will be pleased with their findings. In addition, there is an enticing variety of restaurants.


La Isla Shopping Village
Surrounded by a beautiful lagoon, this is the newest mall situated just five minutes from our hotel. La Isla Shopping Village creates a Caribbean atmosphere with indoor/outdoor stores, restaurants, cafes and attractions.


Mercado 28 in Downtown Cancún
An exciting shopping opportunity awaits where bartering is part of the experience. Friendly vendors are anxious to make a deal and display handmade items such as rugs and blankets, pottery, jewelry, and Yucatan hammocks!

Additional Information:

  • The shopping tours are a half day activity
  • Transportation is included
  • Luncheon can be arranged with prior notice at an additional price